Chapters 5-10 Flashcards
first line manager
people on floor working with other employees
operations manager
core function of the business
information manager
work with systems and data
middle manager
responsible for employing the instructions from top manager
tech skills
specific skills to get a product accomplished know specific software
human relations skills
able to get along with other people
conceptional skills
think in an abstract way
cooperate culture
shared experiences, stories, beliefs, of an organization
organizational structure
tails the way that jobs relate to each other
time utility
having a product at the right time
place utility
selling your product where it is needed
form utility
making the product into something that someone wants
intrapreneuring
creating and maintaining the innovation and flexibility of a small business within the confines of a large structure
informal organization
everyday social interactions among employees that lead to internships and jobs
formal organization
the part that can be represented in chart form