Fair trading act Flashcards
What is puffery
puffery is statements that are so ridiculous that no one could believe them
What does the fair trading act cover
covers all advertising and selling of goods and services by people in trade.
What does the fair trading act not cover
It does not cover private sales
what does the fair trading act prohibit
- Misleading and deceptive conduct
- false representations
- unfair practices
what is misleading or deceptive
you have been misled if the information you receive about goods or services you a false impression
what is false representation
you have a false representation made to you when the information you receive about goods (or service) ins not true
what is unfair trading prectices
An unfair trading practice is a selling method is misleading or unfair.
What does Cavet emptor mean
let the buyer beware. the consumer has the responsibility to be wise and careful where choosing to buy a good or service
What is raincheck
A retailer can offer you a ‘rain check’. this means the shop will get more of the product they ran out of or a product of similar quality and value ad sell it to you at the special advertised price its a good idea to ask for a raincheck
3 examples of misleading or deceptive conduct
1
Advertisements misleading you about a product e.g brass brass bead heads are brass plated
2
A salesmen not telling you about a good or service when you ask a question or statement e.g does the car burn oil
3
A false impression about a job you are applying for
3 examples of false representations
- Advertising 1 price but changing a higher one
- Products labelled incorrectly
- Made in France label but made in Korea
- No refund signs in shops
- Failing to provide the service you state e.g city wide repairs
Unfair trading practice examples
offering prices without intending to supply stated
bait advertising
pyramid selling
taking money without =intending to supply goods or service
