Consumer Guarantees Act

Question 1

Name the rights of a consumer

Answer 1

They have a right to receive the product they pay for.

They have a right to be treated honestly and fairly.

Question 2

Name the rights of a producer

Answer 2

They have the right to be paid for the product they sell.

They have a right to be treated honestly and fairly.

Question 3

Name the obligations of a consumer

Answer 3

The obligation to be wise or careful in their buying
The obligation to pay for the product they buy.
The obligation to act honestly and fairly.

Question 4

Name the obligations of a producer

Answer 4

They have the obligation to supply the product.

They have an obligation to act honestly and fairly.

Question 5

What does the CGA cover?

Answer 5

It covers goods and services.

Question 6

What does it not cover?

Answer 6

Goods bought at auctions, tender, private sale

Question 7

What are the things goods must be?

Answer 7

Goods must be acceptable quality
Goods must do what was discussed with the supplier
Goods must be the same as the description given or sample shown to you.
You have the right to expect the goods to be able to be repaired and spare parts available if needing fixing.