2nd Test Flashcards
What part of the grain contains the most starch and protein?
Endosperm
Potatoes should be stored in a cool dry place at temperatures ranging from
45 to 55°
Which temperature range in the danger zone allows pathogens to grow extra fast?
70 to 125°
The Harvey house is historically significant because it was
One of the earliest nationwide chain restaurants
Why should the manager be mortified of all guest complaints?
So the manager can follow up
Judging an operations facilities equipment, employees practice to identify the presence of Hazzard is called?
General safety audit
What is a stereotype?
Generalization made up by individual about a general group
Lecanto High School has a vision statement so do many restaurants, vision statement is
Achieving success every panther every day, describes what you strive to become
Which type of communication provides immediate feedback?
Interpersonal
Which is ineffective when writing a company letter?
Using slang to communicate with reader
The primary function of ——- is to create and enforce safety related standards in workplace
OSHA
A server can best minimize mistakes when taking a tableside order by
Repeating the orders back to the guests
Emergency plan includes
How and when employees should respond to emergencys
Which hazards are described in material safety data sheets?
Chemical
Credibility is another word for
Persons ability to be believed
Some experience servers need to learn the new seasonal menu, which is the most appropriate method for teaching the staff menus?
Group training
The first step to take when searching for a job is to
Identify the characteristics of a job
Which should be included in a resignation letter?
Reasons for leaving
What type of temperature is most effective for measuring the internal temperature of a steak?
Penetration
Which government agency enforce laws that ensures everyone regardless of ethnicity receives a fair chance at job opportunities?
EEOC
How many pounds of green peas must be purchased if 10 pounds are needed?
25
What is the agency responsible for the enforcement of food safety regulations in the restaurant and food service industry?
State or local health department
What must employers do to meet the hazard communication standard?
Must notify and train employees about dangerous chemicals in the workplace
A family with two young children are eating at a restaurant, the food is taking a long time to arrive and the children are becoming restless, upon leaving they say how mad they are to the manager. The manager could best address the situation by
Taking responsibility for the problem