Part 8 Flashcards

1
Q

activities involved in selling merchandise to ultimate consumers

A

retailing

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2
Q

3 parts to selecting a target market:

A
  • size of the market
  • profit potential of the market
  • level of competition
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3
Q

guides retailer’s decisions on the items it will offer-strategy

A

merchandising strategy

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4
Q

seeks to improve retailer’s product performance through coordinated buying, merchandising, and pricing

A

category management

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5
Q

offering within a product line

A

stock keeping unit (SKU)

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6
Q

nonrefundable fees grocery retailers receive from manufacturers to secure shelf space for new products

A

slotting allowances

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7
Q

amount a retailer adds to the cost of a product to determine its selling price

A

markup

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8
Q

amount by which a retailer reduces the original selling price of a product

A

markdown

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9
Q

group of retail stores planned, coordinated, and marketed as a unit

A

planned shopping center

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10
Q

combination of physical characteristics and amenities that contribute to a store’s image

A

atmospherics

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11
Q

group of retail outlets that operate under central ownership and management and handle the same product lines

A

chain stores

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12
Q

focuses marketing appeals on:

  • accessible locations
  • extended store hours
  • rapid checkout services
  • adequate parking facilities
A

convenience retailer

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13
Q

offer potential customers the chance to compare pricing, assortment, and quality levels

A

shopping stores

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14
Q

combine carefully defined product lines, services, and reputations in attempts to persuade consumers to expend considerable effort to shop at their stores

A

specialty retailers

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15
Q

handles only part of a single product line that it stocks in considerable depth or variety

A

specialty stores

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16
Q

offer a large assortment of products within one product line or a few related lines

A

limited line retailers

17
Q

offers huge selections and low prices in a single product line

A

category killer

18
Q

offer an extensive range and assortment of low price merchandise; declining in popularity in US

A

variety stores

19
Q

a series of limited line and specialty stores under one roof

A

department stores

20
Q

stocks a wider line of items than a department store but usually without the same depth of assortment within each line

A

mass merchandisers

21
Q

charge low prices and offer fewer services

A

discount houses

22
Q

stock only designer labels or well known brand name clothing at prices equal to or below regular wholesale prices and then passes the cost savings along to buyers

A

off price retailers

23
Q

large store, usually smaller than a hypermarket, that combines groceries with discount store merchandise

A

supercenter

24
Q

send direct mail to their customers and sell the advertised goods from showrooms that display samples

A

showroom and warehouse retailers

25
Q

situation in which similar merchandise is available from multiple retail outlets

A

retail convergence

26
Q

retailing practice of combining dissimilar product lines to boost sales volume

A

scrambled merchandising

27
Q

channel intermediary that takes title to goods it handles and distributes these goods to retailers, other distributors, or B2B customers

A

wholesaler

28
Q

comprehensive term that describes wholesalers as well as agents and brokers

A

wholesaling intermediary

29
Q

direct communications, other than personal sales contacts, between buyer and seller, designed to generate sales, info requests, or store or website visits

A

direct marketing

30
Q

customers order merch by mail or telephone, by visiting a mail order desk in a retail store, or by computer or fax

A

direct response retailing

31
Q

uses vending machines to offer a wider variety of goods

A

automatic merchandising