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CompTIA A+ > Printers > Flashcards

Printers Flashcards

1
Q

Laser printers have advantages over other printers:

A

Laser printer can print from 10 to 100 pages per minute.

It prints at 600 dpi

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2
Q

What is the six step laser printing process?

A
  1. Cleaning
  2. Conditioning
  3. Writing
  4. Developing
  5. Transferring
  6. Fusing
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3
Q

Laser printers are considered to have :

A

The lowest cost per page.

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4
Q

The two types of inkjet printers are:

A

Thermal inkjet and Piezoelectric inkjet.

Thermal inkjets are the bulk of consumer inkjets.

Piezoelectric inkjets are the bulk of commercial inkjets.

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5
Q

What type of printer produces text and images by heating specially coated thermal paper?

A

Thermal printer

These are used in point of sale systems, gas stations, etc.

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6
Q

Thermal printers consist of the following parts:

A

Thermal head: This generates the heat and takes care of printing to the paper.

Platen: This is the rubber roller that feeds the paper past the print head.

Spring: Applies pressure to the print head, which brings the print head into contact with the paper.

Circuit board: Controls the mechanism that moves the print head.

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7
Q

What type of printer uses force to transfer ink to paper, for example, a print head striking a ribbon with paper directly behind it, similar to a typewriter?

A

Impact printer

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8
Q

What is a daisy wheel printer?

A

A printer that utilizes a wheel with many petals, each of which has a letter form at the tip of the petal.

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9
Q

What type of printer is also known as a line printer because it prints text one line at a time and can keep printing over a long roll of paper?

A

Dot matrix printer

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10
Q

How many pins are common to dot matrix printers that are near letter quality (NLQ)?

A

24 pins

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11
Q

What is a printer that is connected directly to a computer, normally by USB, or parallel connection?

A

Local printer

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12
Q

What is a printer that connects directly to the network or to a print server device and shared by more than one user?

A

Network printer

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13
Q

Which type of printer uses a photo electric drum?

A. Impact
B. Dot-Matrix
C. Laser
D. Inkjet

A

C. Laser

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14
Q

During which step of the laser printing process is the transfer corona wire involved?

A. Developing
B. Transferring
C. Fusing
D. Cleaning

A

B. Transferring

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15
Q

Which stage of the laser printing process involves extreme heat?

A. Fusing
B. Transferring
C. Exposing
D. Writing

A

A. Fusing

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16
Q

What is the most common type of consumer-based printer?

A. Thermal printer
B. Laser printer
C. Thermal inkjet
D. Impact printer

A

C. Thermal inkjet

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17
Q

What is the rubber roller that feeds the paper past the print head known as?

A. HVPS
B. Cartridge
C. Spring
D. Platen

A

D. Platen

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18
Q

What is a common amount of pins in a dot-matrix printer’s print head?

A. 40
B. 24
C. 8
D. 84

A

B. 24 pins

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19
Q

When installing printers focus on several things:

A

Compatibility

Installing printer drivers

Connecting the device: If connecting with USB or IEEE 1394, it can be connected without turning the computer off. If connecting with parallel, SCSI, or serial port, it requires the computer be shut down first.

Calibrating the printer

Testing the printer: Print a test page

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20
Q

To configure printers you can:

A

Double clicking the printer icon in the Devices and Printers window (Printers in Vista or Printers and Faxes in XP) and by accessing the Properties page. To manage it, right click the printer and select Printer Properties.

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21
Q

You can configure a printer priority by:

A

Accessing the Advanced to of a printer’s Properties page.

You can assign a priority of 1 to 99. With 99 being the highest priority.

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22
Q

Whenever a job goes to print, there are three options:

A

Print directly to the printer.

Start printing immediately: one page at a time is spooled to the hard drive and then sent to the printer. This is the default option.

Start printing after last page is spoiled: The entire document is spooled before printing.

23
Q

Adjusting the Print Spooler service in Computer Management:

A

Open the computer management console window, then click the + to expand Services and Applications and click Services.
Find the print spooler service.

To start a stopped service, right click it and claim Start.

24
Q

Adjusting the Print Spooler service in the Command Prompt:

A

Windows 7/Vista: Click Start > All Programs > Accessories; then right click Command Prompt and select Run as Administrator.

Click Start and type cmd, and press Ctrl+Shift+Enter.

XP: Does not require opening Command Prompt as Admin.

When Command Prompt is open, you can start print Spooler service by typing net start spooler. Typing net stop spooler stops the service.

25
Q

Windows 7/Vista incorporates the XPS print path which:

A

Provides improved color and graphics support and support for CMYK.

Start > Control Panel > Devices and Printers (Printers in Vista)

26
Q

What takes multiple separate printers and combines them to form a team of printers that work together to complete print jobs as quickly as possible?

A

Printer pooling

This can be accessed in the Ports tab of the printer’s Properties. To add a second printer to the pool, click Enable printer pooling and check mark the other printer.

27
Q

How do you enable printer sharing in Windows 7, Vista, and XP?

A

Windows 7: Start > Control Panel > Network and Sharing Center. Click Change Advanced Sharing Settings. Click down arrow for network type and select radio button labeled Turn on File and Printer Sharing.

Vista: Start > Control Panel > Network and Sharing Center. Click the down arrow for Printer Sharing and select the radio button labeled Turn on File and Printer Sharing

XP: Start > Control Panel > Network Connections. Right click any network adapter and select Properties. Check mark File and Printer Sharing for Microsoft Networks.

28
Q

How do you share the printer?

A

Sharing tab of the printer’s Properties window. Click the Share This Printer radio button and give the printer a share name.

29
Q

Permissions can be set for a printer:

A

In the Security tab of the printer’s Properties window.

30
Q

How do you resolve a paper jam issue?

A
  1. Attempt to turn the printer on and off to clear the jam.
  2. Remove paper trays and inspect them for crumpled papers that can be removed by grabbing both ends of the paper and pulling or rotating the rollers.
  3. Verify the right paper type is in the printer.
  4. Check for dirty or cracked rollers. Use isopropyl alcohol to clean the rollers or replace them.
  5. Check if the fusing assembly has overheated.
  6. Check the entire paper path.
31
Q

How to fix a blank paper issue:

A
  1. Empty toner cartridge. Install a new one.
  2. Toner cartridge was installed without the sealing tape removed.
  3. Transfer corona wire has failed. Replace the wire.
32
Q

How to fix multiple pages being fed in at once:

A

Check if the separation pad is getting enough traction, it might need to be cleaned.
Also check if the paper is too thin, 20 lb and higher paper is usually recommended.

33
Q

How to resolve error codes shown on the printer’s LCD:

A

It might show an error number. Check your printer’s documentation to find out what the error means.

34
Q

How to resolve a out of memory error or low memory message for printer:

A

Check if the user’s computer is spooling documents. You might need to restart the print spooling service. The printer’s RAM might need to be upgraded.

35
Q

How to resolve lines, smearing, toner not fused to paper:

A

Black lines can be caused by a scratch in the laser printer drum or a dirty primary corona wire. Replace the toner cartridge. White lines could be caused by a dirty transfer corona wire, this can be cleaned or replaced. Wide white vertical lines can occur when something is stuck to the drum. Smearing can occur if the fusing assembly has failed. You might need to replace the ink cartridges in an inkjet or the printer might need to be calibrated.

36
Q

How to resolve garbage printout or garbled characters:

A

This can occur due to an incorrect driver. A bad formatter board or printer interface can also be the cause of a garbage printout.

37
Q

How to fix a ghosted image:

A

Ghosted images can be a sign that the drum has some kind of imperfection or is dirty. Replace the drum or toner cartridge. Another possibility is that the fuser assembly has been damaged and needs to be replaced.

38
Q

How to resolve no connectivity for a printer:

A

Check the following:

Printer is plugged into an AC outlet and is online.

Printer is securely connected to the local computer or to the network.

The computer has the correct print driver installed.

The printer is shared to the network.

The printer has a properly configured IP address.

Remote computers have a proper connection over the network to the printer.

The printer is set up as the default printer if necessary.

39
Q

How to resolve an access denied message:

A

Give the user account permissions for that particular printer.

40
Q

How to resolve a backed up print queue:

A

A document might have stalled and needs to be restarted. The print spooler might need to be restarted within the Services Console window or in the Command Prompt.

41
Q

How do you resolve color printouts that are different color than the screen:

A

Check the ink or toner cartridges and make sure none of the colors are empty. Verify that the printer is a PostScript capable printer that can do raster image processing (RIP).

42
Q

When connecting a laser printers’s power cable, what type of device is not recommended?

A. Surge protector
B. Line conditioner
C. UPS
D. AC outlet

A

C. UPS

43
Q

When finished installing a new printer and print drivers, what should you do? (Select all that apply.)

A. Calibrate the printer.
B. Install the print drivers.
C. Check for compatibility.
D. Print a test page.

A

A and D.

44
Q

Which is the faster option for spooling documents?

A. Print directly to the printer.
B. Start printing immediately.
C. Start printing after the last page is spooled.
D. Start printing after the separator page.

A

B. Start printing immediately.

45
Q

What command turns off the print spooler?

A. net disable print spooler
B. net stop print spooler
C. net restart spooler
D. net stop spooler

A

D. net stop spooler

46
Q

What is it known as when two printers are joined together so that they can work as a team?

A. Printer pooling
B. Printer spooling
C. pscript.sep
D. Printer joining

A

A. Printer pooling

47
Q

What window in Windows 7/Vista enables printer sharing?

A. Network Connections
B. Network and Sharing Center
C. Network
D. My Network Places

A

B. Network and Sharing Center

48
Q

How can a paper jam be resolved? (Select all that apply.)

A. Clear the paper path.
B. Use the right type of paper.
C. Check for damaged rollers.
D. Check for a damaged primary corona wire.

A

A, B, and C.

49
Q

What is a possible reason for having blank pages come out of a laser printer?

A. Failed transfer corona wire
B. Failed primary corona wire
C. Failed fusing assembly
D. Damaged roller

A

A. Failed transfer corona wire

50
Q

What is a possible reason for having black lines on printouts?

A. Scratch on the laser printer drum
B. Damaged roller
C. Damaged transfer corona wire
D. Scratch on the fusing assembly

A

A. Scratch on the laser printer drum

51
Q

Which of the following are usually included in a laser printer maintenance kit? (Select the two best answers.)

A. Rollers
B. Image drum
C. Toner
D. Duplexes
E. Fuser
A

A and E

52
Q

One of your customers is connected to a standalone printer. The customer says there is an Out of Memory error when printing large graphic files. What should you do?

A. Upgrade the hard drive on the computer.
B. Upgrade RAM on the printer.
C. Upgrade RAM on the computer.
D. Reinstall the printer drivers.

A

B. Upgrade RAM on the printer.

53
Q

What should you do first when removing a paper jam?

A. Take the printer offline.
B. Clear the print queue.
C. Open all the doors of the printer.
D. Turn off the printer.

A

D. Turn off the printer.

CompTIA A+ (18 decks)

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