IS3445 CHAP 3 EVOLUTION OF PEOPLE-TO-PEOPLE COMMUNICATIONS Flashcards Preview

IS3445 SEC WEB APPS > IS3445 CHAP 3 EVOLUTION OF PEOPLE-TO-PEOPLE COMMUNICATIONS > Flashcards

Flashcards in IS3445 CHAP 3 EVOLUTION OF PEOPLE-TO-PEOPLE COMMUNICATIONS Deck (22)
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1
Q

___ is a method for voice transmissions using a continuous signal that varies in frequency, amplitude, and range.

A

ANALOG TRANSMISSION

2
Q

___ is establishing an audio meeting over a network or PSTN line.

A

AUDIO CONFERENCING

3
Q

___ is a dedicated, physical, point-to-point connection between the sending and receiving devices.

A

CIRCUIT SWITCHING

4
Q

___ is centralized storage for unified messages.

A

COMMON MESSAGE STORE (CMS)

5
Q

___ is a method of voice transmissions in which sounds are encoded digitally as a series of numbers that represent pitch and volume at each instant in time.

A

DIGITAL TRANSMISSIONS

6
Q

___ is the state or availability of a remote object.

A

PRESENCE

7
Q

___ is the global collection of interconnected public telephone networks designed primarily for voice traffic.

A

PUBLIC SWITCHED TELEPHONE NETWORK (PSTN)

8
Q

___is an immediate exchange of information.

A

REAL-TIME COMMUNICATION

9
Q

___ is a protocol for sending faxes over an IP network or the Internet.

A

T.38

10
Q

___ is integration of voice, video, and Web or data conferencing.

A

UNIFIED COLLABORATIVE COMMUNICATIONS (UCC)

11
Q

___ is the combination of real time and non-real time into a single communication strategy.

A

UNIFIED COMMUNICATIONS

12
Q

___ is the storage of fax, email, and voice communications in a single location.

A

UNIFIED MESSAGING (UM)

13
Q
  1. Session Initiation Protocol establishes communication sessions in an IP network.

TRUE OR FALSE

A

TRUE

14
Q
  1. Which of the following technologies provides centralized storage of voice, fax, and email communications?
  2. Unified messaging
  3. CMS
  4. Email central storage (ECS)
  5. PUA
A

Unified messaging

15
Q
  1. You are designing a customer service strategy for a large company. The CEO has asked you to apply full, two-way communications between service staff and customers. Which of the following methods would you suggest?
  2. Email
  3. Fax
  4. Social networking
  5. VoIP
A

Email

VoIP

16
Q
  1. You have been asked to write a memo to management explaining how a VoIP system would benefit the organization. Which of the following are advantages of VoIP? (Select two)
  2. Lower call costs
  3. Improved collaboration
  4. Greater voice control
  5. Reduced voice static
A

Lower call costs

Improved collaboration

17
Q
  1. Unified communications refers to both real-time and non-real time delivery of communications.

TRUE OR FALSE

A

TRUE

18
Q
  1. Which of the following transport protocols does SIP use? (Select two)
  2. TCP
  3. RDP
  4. UDP
  5. STP
A

TCP

UDP

19
Q
  1. _____ refers to online communities where people connect and communicate with others on the web.
A

Social Networking

20
Q
  1. Blogging is part of a strong SEO strategy.

TRUE OR FALSE

A

TRUE

21
Q
  1. _____ is the integration of fax, voice, pager messages, email, and more into a single interface for message submission, transportation, and retrieval.
A

Unified messaging

22
Q
  1. You work for a company that is considering using IM for employees to chat with customers. Which of the following are valid concerns for IM in the workplace? (Select three )
  2. Transmission of sensitive data
  3. Lag time
  4. Tracking employee messages
  5. Personal chatting from work
A

Transmission of sensitive data

Tracking employee messages

Personal chatting from work