3.2 - Managers, Leadership and Decision Making Flashcards
(13 cards)
What is leadership
a relationship through which one person influences the behaviour or actions of other people
What is the difference between soft and hard skills
Soft skills:
You can use it in any job
eg: good communication, leadership, teamwork
Hard skills:
skills specific to the job you do
What are the four types of management and leadership styles
Authoritarian
Paternalistic
Democratic
Laissez-faire
What is an authoritarian leadership style like
The focus of power with manager
very little delegation
Communication is top-down and one-way
What is the paternalistic leadership style like
leader decides whats best for employees
little delegation
softer form of authoritarian
What is the democratic leadership style like
Focus of power with the group as a whole
emphasis on delegation
Employees have greater decision-making
What is the laissez-faire decision-making style like
the leader has little input into day-to-day decision making
Managers/ employees have the freedom to do what they think is best
What is the Tannenbaum and Schmidt continuum
it represents a range of actions related to the degree of authority used by the manager and the area of freedom available to non-managers
TELL, SELL, CONTROL, JOIN
Why might an uncharismatic leader be unsuccessful
They may struggle to sell their decisions to the staff and may not connect with the staff
What influences management and leadership styles
personal value systems
experience
confidence in subordinates
Nature of business
pressure
What impacts the effectiveness of a management style
cooperation from subordinates
nature of the business
aims of the business
work ethic of the subordinates
organisational structure
What sort of decisions do businesses have to make
price
employee numbers
who to employ
suppliers
wat to invest in
