3.3 Communication In Business

Question 1

List, two advantages of communication via a letter

Answer 1

– Proof of what’s been said
– Formal

Question 2

List three disadvantages of communication via a letter

Answer 2

– Outdated
– Could lose the letter
– Takes time to send

Question 3

List two advantages of using email as a method of communication

Answer 3

– Can send to multiple people
– Quick

Question 4

List two disadvantages of using email as a method of communication

Answer 4

– Have to wait for a reply
– Could go to spam folder

Question 5

List two advantages of using text/phone as a method of communication

Answer 5

– Instant reply
– Can check if they’ve been understood

Question 6

List two disadvantages of using text/phone as a method of communication

Answer 6

– Not formal
– Might disrupt the message if they disagree

Question 7

List two advantages of using a meeting/presentation as a method of communication

Answer 7

– Easy to communicate and share ideas
– Instant reply/feedback

Question 8

Name one disadvantage of using a meeting/presentation as a method of communication

Answer 8

– Difficult to ensure all staff are there

Question 9

List two advantages as to why social media is a good method of communication

Answer 9

– Can reach a large audience
– Variety of people can be targeted

Question 10

List one disadvantage as to why social media is a bad method of communication

Answer 10

– Not everybody uses social media

Question 11

List two advantages as to why a website is a good method of communication

Answer 11

– Can reach lots of people
– Variety of people can be targeted

Question 12

List one disadvantage as to why website is a bad method of communication

Answer 12

– Costly to build a website

Question 13

Why is communication important in a business?

Answer 13

So that ideas can be exchanged efficiently from one person to another. It also creates a better environment in the business resulting in more motivation for workers.