Federal Trade Commission

Question 1

An unfinished wood box or other non-metal receptacle or enclosure without ornamentation or a fixed interior lining, which is designed for the encasement of human remains and which is made of fiberboard, pressed wood, composition materials, or like materials

Answer 1

Alternative Container

Question 2

Price lists which may be prepared for use in certain limited situations such as children/infants, for government agencies to provide for indigent persons, for agreements with religious groups, burial or memorial societies for members of their group

Answer 2

Alternative Price Lists

Question 3

Any item of service or merchandise described to a purchaser as a cash advance, accommodation, cash disbursement, etc

Answer 3

Cash Advance Items

Question 4

Any item obtained from a third part and paid for by the funeral provider on the purchaser’s behalf

Answer 4

Cash Advance Items

Question 5

May include Cemetery or crematory services, pallbearers, public transportation, clergy honoraria, flowers, musicians or singers, nurses, obituary notices, gratuities and death certificates

Answer 5

Cash Advance Items

Question 6

A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornaments and lined with fabric

Answer 6

Casket

Question 7

Charge, fee, or surcharge applied to consumers who purchase their casket from a source other than the funeral provider

Answer 7

Casket Handling Fees

Question 8

A printed or typewritten list of the casket and alternative containers normally offered for sale by the funeral provider which do not require special ordering

Answer 8

Casket Price List

Question 9

Must include retail price and enough descriptive information to enable consumers to identify the merchandise

Answer 9

Casket Price List

Question 10

Refers to the Federal trade Commission

Answer 10

Commission

Question 11

A heating process which incinerates human remains

Answer 11

Cremation

Question 12

Any person, partnership, or corporation that performs cremation and sells funeral goods

Answer 12

Crematory

Question 13

A disposition of human remains by cremation without formal viewing, visitation, or ceremony with the body present

Answer 13

Direct Cremation

Question 14

Date that the specific price list was put into use

Answer 14

Effective Date

Question 15

Situation requiring immediate action or urgency

Answer 15

Exigent Circumstances

Question 16

FTC recognizes that funeral provider might embalm without permission

Answer 16

Exigent Circumstances

Question 17

An agency of federal government created in 1914 to promote free and fair competition by prevention of trade restraints, price fixing, false advertising, and other unfair methods of competition

Answer 17

Federal Trade Commission

Question 18

On of the categories required to be itemized on the GPL involving services of the funeral provider in the locale where the death occurs and preparation for transfer to another funeral provider as selected by the family

Answer 18

Forwarding remains

Question 19

Non of the 16 items required to be separately itemized on the GPL can be listed as free or no charge; items not required by the rule can be listed as

Answer 19

Free items

Question 20

A service commemorating the deceased with the body present

Answer 20

Funeral Ceremony

Question 21

The goods which are sold or offered for sale directly to the public for use in connection with funeral services

Answer 21

Funeral Goods

Question 22

Any person, partnership, or corporation that sells or offers to sell funeral goods and funeral services to the public

Answer 22

Funeral Provider

Question 23

Any services which may be used to:

• Care for and prepare deceased human bodies for burial, cremation, or other final disposition
• Arrange, supervise, or conduct the funeral ceremony or the final disposition of deceased human bodies

Answer 23

Funeral Services

Question 24

A printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices

Answer 24

General Price List

Question 25

The keystone of the Funeral Rule

Answer 25

General Price List

Question 26

Ceremony commemorating the deceased at place of final disposition

Answer 26

Graveside SErvice

Question 27

A disposition of human remains by burial without formal viewing, visitation, or ceremony with the body present, except for a graveside Service

Answer 27

Immediate Burial

Question 28

The method of price quotation by which each unit of service and/or merchandise is priced separately

Answer 28

Itemization

Question 29

Statements required by the rule which cannot be modified or edited and must appear in a clear and conspicuous manner

Answer 29

Mandatory Disclosures

Question 30

A ceremony commemorating the deceased without the body present

Answer 30

Memorial Service

Question 31

Basic services is the only fee which the consumer cannot decline

Answer 31

Non-Declinable Service Fee

Question 32

Funeral Provider should recover expenses for services, facilities, or unallocated overhead in this charge

Answer 32

Non-Declinable SErvice Fee

Question 33

Any container which is designed for placement in the grave around the casket including, but not limited to, containers commonly known as burial vaults, grave boxes, and grave liners

Answer 33

Outer Burial Container

Question 34

Printed or type written list of outer burial containers normally offered for sale by the funeral provider which do not require special ordering

Answer 34

Outer Burial Container Price List

Question 35

Use of a single dollar amount to identify the charge for a group or bundle of goods and/or services

Answer 35

Package Funerals

Question 36

Use of a single dollar amount to identify the charge for a group or bundle of goods and/or services

Answer 36

Package Pricing

Question 37

Any individual, partnership, corporation, association, government or governmental subdivision or agency, or other entity

Answer 37

Person

Question 38

One of the categories required to be itemized on the GPL that involves the services of the funeral provider after initial services have been provided by another firm at the locale of death

Answer 38

Receiving Remains

Question 39

The basic services, not to be included in prices of other categories, that are furnished by a funeral provider in arranging any funeral, such as conducting the arrangements conference, planning the funeral, obtaining necessary permits, and placing obituary notices

Answer 39

Services of Funeral Director and Staff

Question 40

An itemized written statement provided for retention to each person who arranges a funeral or other disposition; must include the goods and services selected and prices paid for each, itemization of cash advance items, and the total cost

Answer 40

Statement of Funeral Goods and Services Selected

Question 41

Funeral provider must give consumers who call accurate information from the price lists and answer questions about offering and prices with readily available information

Answer 41

Telephone Price Disclosure

Question 42

Funeral goods consumers purchase from a source other than the funeral provider

Answer 42

Third Party Merchandise

Question 43

The occurrence of situation that requires certain action

Answer 43

Triggering event

Question 44

What is the Triggering Event for giving out the GPL

Answer 44

Face-to-face meeting

Question 45

Exist when a seller requires the purchase of unwanted items/services in order to obtain the desired item/service

Answer 45

Tying Arrangements

Question 46

In selling or offering to sell funeral goods or funeral services to the public, it is this for a funeral provider to fail to furnish accurate price information disclosing the cost to the purchaser for each of the specific funeral goods and services used in connection with the disposition of deceased human bodies

Answer 46

Unfair or Deceptive Acts or Practices

Question 47

An unornamented casket made of wood which does not have a fixed interior lining

Answer 47

Unfinished Wood Box

Question 48

The particular calendar year or other one-year period used by a funeral provider in keeping financial records for tax or accounting purposes

Answer 48

Accounting Year