Information Technology 2 Flashcards

1
Q

Office Automation Systems

A

Designed to improve productivity by supporting daily work of employees (e.g., word processing, spreadsheets, presentation tools, e-mail, electronic calendars, contact management software)

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2
Q

Transaction Processing Sytems

A

Involve the daily processing of transactions (e.g., airplane reservation systems, payroll recording, cash receipts, cash disbursements)

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3
Q

Management Reporting Systems

A

Designed to help with the decision-making process by providing access to computer data

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4
Q

Management Information Systems

A

Systems designed to provide past, present and future information for planning, organizing and controlling the operations of the organization

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5
Q

Decision Support Systems

A

Computer-based information systems that combine models and and data to resolved nonstructured problems with extensive user involvment

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6
Q

Expert Systems

A

Computer systems that apply reasoning methods to data in a specific relatively structured area to render advice or recommendations, much like a human expert

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7
Q

Executive Information Systems

A

Computerized systems that are specifically designed to support executive work

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8
Q

Parallel Implementation

A

Method that uses both systems until it is determined that the new system is operating properly.

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9
Q

Plunge Implementation

A

Method where the organization ceases using the old system and begins using the new system immediately

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10
Q

Pilot Implementation

A

Method that involves having a small group of individuals using the new system until it is seen to be working properly

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11
Q

Phased Implementation

A

Method that involves installing the system in a series of phases

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12
Q

Supercomputes

A

Extremely powerful, high-speed computers used for extremely high-volume and/or complex processing needs

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13
Q

Supercomputer

A

Large, powerful, high-speed computers

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14
Q

Servers

A

High-powered microcomputers that “serve” applications and data to clients that are connected via a network (e.g., web servers, database servers)

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15
Q

Microcomputers

A

Designed to be used by one person at a time, they are often called personal computers.

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16
Q

Central Processing Unit (CPU)

A

Principal hardware components of a computer. It contains an arithmetic/logic unit, primary memory, and a control unit. Major function is to fetch stored instructions and data, decode the instructions, and carry out the instructions.

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17
Q

Arithmetic/logic unit

A

Performs mathematical operations and logical comparisons

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18
Q

Primary memory (storage)

A

Active data and program steps that are being processed by by the CPU. May be divided into RAM and ROM.

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19
Q

Control Unit

A

Interprets program instructions and coordinates input, output, and storage devices.

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20
Q

Magnetic Tape

A

Slowest type of storage available because data is stored sequentially. Primarily used for archiving purposes today

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21
Q

Magnetic Disks

A

The most common storage medium in use on computers today. Also called “hard disk drives”. Data can be accessed directly.

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22
Q

RAID

A

A way of storing the same data redundantly on multiple magnetic disks

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23
Q

Compact Discs

A

Use optical technology to read and write data to the disc

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24
Q

Solid State Drives

A

Use microchips to store data and required no moving parts for read/write operations.

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25
Q

Could-based Storage

A

Also called SaaS. This type of storage is hosted offsite, typically by third parties, and is accessed via the internet.

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26
Q

Analog

A

The representation that is produced by the fluctuations of a continuous signal (e.g., speech, temperature, weights, speed, etc.) Rather than using 0s and 1s to represent information, analog signals use electrical, mechanical, hydraulic or pneumatic devices to transmit the fluctuations in the signal itself to represent information.

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27
Q

Online

A

Equipment in direct communication with, and under the control of, the CPU.

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28
Q

Off-line

A

Equipment not in direct communication with the CPU, the operator generally must intervene to connect off-line equipment or data to the CPU

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29
Q

Console

A

A terminal used for communication between the operator and the computer (e.g., the operator of a mainframe computer)

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30
Q

Peripheral Equipment

A

All non-CPU hardware that may be placed under the control of the central processor. Classified as online or off-line, this equipment input, storage, output, and communication.

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31
Q

Controllers

A

Hardware units designed to operate specific input-output units

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32
Q

Buffer

A

A temporary storage unit used to hold data during computer operations

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33
Q

MIPS

A

Millions of instructions per second; a unit of measuring the execution speed of computers

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34
Q

Key-to-tape and Key-to-disk

A

In which data is entered on magnetic tape and/or disk respectively, and then read into a computer

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35
Q

Visual display terminal/monitors

A

Uses keyboard to directly enter data into computer

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36
Q

Input Interface

A

A program that controls the display for the users and allows the user to interact with the system

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37
Q

Graphical User Interface (GUI)

A

Uses icons, pictures, and menus instead of text for inputs (e.g., Windows)

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38
Q

Command Line Interface

A

Uses text-type commands

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39
Q

Turnaround documents

A

Documents that are sent to the customer and returned as inputs (e.g., utility bills)

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40
Q

Magnetic Tape Reader

A

A device capable of sensing information recorded as magnetic spots on magnetic tape

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41
Q

Magnetic Ink Character Reader (MICR)

A

Device that reads characters that have been encoded with a magnetic ink (e.g., bank check readers)

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42
Q

Scanner

A

A device that reads characters on printed pages

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43
Q

Automatic teller machine (ATM)

A

A machine used to execute and record transactions with financial instituions

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44
Q

Radio Frequency Identification (RFID)

A

Uses radio waves to track and input data. Does not require line-of-sight access like bar code technology (e.g., Mobil’s Speedpass payment systems, FasTrak toll collection system

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45
Q

Point-of-sale (POS) recorders

A

Devices that read price and product code data. POS recorders ordinarily function as both a terminal and a cash register.

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46
Q

Electronic commerce and Electronic Data Interchange

A

Involves one company’s computer communicating with another’s computer

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47
Q

Plotters

A

Produce paper output of graphs

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48
Q

Computer Output to microfilm or microfiche (COM)

A

Makes use of photographic process to store output

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49
Q

Operating System

A

Performs scheduling, resource allocation, and data retrieval based on instructions provided in job control language

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50
Q

Utility Programs

A

Handle common file, data retrieval based on instructions provided in job control language

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51
Q

Communications software

A

Controls and supports transmission between computers, computers
and monitors, and accesses various databases

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52
Q

Applications software

A

Programs designed for specific uses, or “applications”

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53
Q

Enterprise Resource Planning (ERP)

A

Designed as relatively complete information system
“suites” for large and medium size organizations (e.g., human resources, financial applications,
manufacturing, distribution).

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54
Q

Compiler

A

Produces a machine language object program from a source program language

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55
Q

Multiprocessing

A

Simultaneous execution of two or more tasks, usually by two or more CPUs that
are part of the same system

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56
Q

Multitasking

A

The simultaneous processing of several jobs on a computer

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57
Q

Object program

A

The converted source program that was changed using a compiler to create a set
of machine readable instructions that the CPU understands

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58
Q

Source program

A

program written in a language from which statements are translated into
machine language; computer programming has developed in “generations”

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59
Q

Machine language

A

Composed of combinations of 1’s and 0’s that are meaningful to the computer

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60
Q

Assembly language

A

A low-level programming language that uses words (mnemonics) instead
of numbers to perform an operation. Assembly language must be translated to machine language by a utility program called an assembler

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61
Q

Virtual memory (storage)

A

Online secondary memory that is used as an extension of primary
memory, thus giving the appearance of larger, virtually unlimited internal memory

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62
Q

Protocol

A

Rules determining the required format and methods for transmission of data

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63
Q

Desk checking

A

Review of a program by the programmer for errors before the program is run and
debugged on the computer

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64
Q

Debug

A

To find and eliminate errors in a computer program. Many compilers assist debugging by
listing errors such as invalid commands in the program.

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65
Q

Edit

A

To correct input data prior to processing

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66
Q

Loop

A

set of program instructions performed repetitively a predetermined number of times, or
until all of a particular type of data has been processed

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67
Q

Memory dump

A

A listing of the contents of storage

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68
Q

Patch

A

A section of coding inserted into a program to correct a mistake or to alter a routine

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69
Q

Run

A

A complete cycle of a program including input, processing and output

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70
Q

Online transaction processing (OLTP)

A

Databases that support day-to-day operations

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71
Q

Online analytical processing (OLAP)

A

A category of software technology that enables the user to query the system (retrieve data), and
conduct an analysis, etc., ordinarily while the user is at a PC.

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72
Q

Decision support systems

A

Computer-based information systems that combine models and data in an attempt to solve relatively unstructured problems with
extensive user involvement

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73
Q

data warehouse

A

A subject-oriented, integrated collection of data used to support management
decision-making processes

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74
Q

Data mart

A

A data warehouse that is limited in scope

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75
Q

Data mining

A

Using sophisticated techniques from statistics, artificial intelligence and
computer graphics to explain, confirm and explore relationships among data

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76
Q

Business intelligence (BI)

A

A combination of systems that help aggregate, access, and

analyze business data and assist in the business decision-making process

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77
Q

Artificial intelligence (AI)

A

Computer software designed to help humans make decisions

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78
Q

Bit

A

A binary digit (0 or 1) which is the smallest storage unit in a computer

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79
Q

Byte

A

A group of adjacent bits (usually 8) that is treated as a single unit, or character, by the computer.

80
Q

Field

A

A group of related characters (e.g., a social security number)

81
Q

Record

A

An ordered set of logically related fields

82
Q

File

A

a group of related records (e.g., all the weekly pay records year-to-date), which is usually arranged
in sequence

83
Q

Table

A

A group of related records in a relational database with a unique identifier (primary key field) in
each record

84
Q

Database

A

A group of related files or a group of related tables (if a relational database)

85
Q

Array

A

In a programming language, an aggregate that consists of data objects with attributes, each of
which may be uniquely referenced by an index (address)

86
Q

Master file

A

A file containing relatively permanent information used as a source of reference and
periodically updated with a detail (transaction) file (e.g., permanent payroll records)

87
Q

Detail or transaction file

A

A file containing current transaction information used to update the master file
(e.g., hours worked by each employee during the current period used to update the payroll master file)

88
Q

Database

A

A collection of interrelated files, ordinarily most of which are stored online.

89
Q

Normalization

A

The process of separating the database into logical tables to avoid certain
kinds of updating difficulties (referred to as “anomalies”)

90
Q

Database system

A

Computer hardware and software that enables the database(s) to be
implemented

91
Q

Database management system

A

Software that provides a facility for communications between
various applications programs (e.g., a payroll preparation program) and the database (e.g., a payroll master file containing the earnings records of the employees)

92
Q

Data independence

A

Basic to database systems is this concept which separates the data from
the related application programs

93
Q

Data modeling

A

Identifying and organizing a database’s data, both logically and physically

94
Q

Data model

A

determines what information is to be contained in a database, how the information will be used, and how the items in the database will be related to each othe

95
Q

Entity-relationship modeling

A

An approach to data modeling. The model (called the
entity-relationship diagram, or ERD) divides the database in two logical parts—entities
(e.g. “customer,” “product”) and relations (“buys,” “pays for”)

96
Q

Primary key

A

The field(s) that make a record in a relational database table unique.

97
Q

Foreign key

A

The field(s) that are common to two (or more) related tables in a relational database

98
Q

REA data model

A

A data model designed for use in designing accounting information databases. REA is an acronym for the model’s basic types of objects: Resources—Identifiable objects that have economic value, Events—An organization’s business activities, Agents—People or organizations about which data is collected.

99
Q

Data Dictionary

A

A data structure that stores meta-data

100
Q

Meta-data

A

Definitional data that provides information about or documentation of other
data managed within an application or environment.

101
Q

Structured query language (SQL)

A

The most common language used for creating and

querying relational databases

102
Q

Data definition language (DDL)

A

Used to define a database, including creating, altering,

and deleting tables and establishing various constraints

103
Q

Data manipulation language (DML)

A

Commands used to maintain and query a database,

including updating, inserting in, modifying, and querying (asking for data).

104
Q

Data control language (DCL)

A

Commands used to control a database, including
controlling which users have various privileges (e.g., who is able to read from and write to
various portions of the database).

105
Q

Hierarchical

A

The data elements at one level “own” the data elements at the next lower level

106
Q

Networked

A

Each data element can have several owners and can own several other elements
(think of a matrix-type structure in which various relationships can be supported.

107
Q

Relational

A

A database with the logical structure of a group of related spreadsheets.

108
Q

Object-oriented

A

Information (attributes and methods) are included in structures called object
classes

109
Q

Object-relational

A

Includes both relational and object-oriented features

110
Q

Distributed

A

A single database that is spread physically across computers in multiple locations
that are connected by a data communications link.

111
Q

Logical views

A

Users may be provided with authorized views of only the portions of the
database for which they have a valid need.

112
Q

Personal area network (PAN)

A

A computer network that is centered around an individual and the personal communication devices he/she uses

113
Q

Local area networks (LAN)

A

Privately owned networks within a single building or campus of up to a few miles in size

114
Q

Metropolitan area network (MAN)

A

larger version of a LAN. For example, it might include a group of nearby offices within a city.

115
Q

Wide area networks (WAN)

A

Networks that span a large geographical area, often a country or continent

116
Q

Hypertext Markup Language (HTML) and/or Extensible Markup Language (XML)

A

Languages used to create and format documents, link documents to other Web pages, and communicate between Web browsers

117
Q

Extensible Business Reporting Language (XBRL)

A

An XML-based language being developed
specifically for the automation of business information requirements, such as the preparation, sharing, and
analysis of financial reports, statements, and audit schedules

118
Q

Hypertext Transfer Protocol (HTTP)

A

The primary Internet protocol for data communication

on the World Wide Web

119
Q

Uniform Resource Locator (URL)

A

A standard for finding a document by typing in an

address

120
Q

World Wide Web (the web or WWW)

A

A framework for accessing linked resources (e.g.,

documents, pictures, music files, videos, etc.) spread out over the millions of machines all over the Internet

121
Q

Web browser

A

Client software (e.g., Internet explorer, Firefox, Chrome, Mosaic, etc.) that provides the user with the ability to locate and display web resources

122
Q

Web servers

A

The software that “serves,” (i.e., makes available) web resources to software
clients. web servers

123
Q

Firewall

A

A method for protecting an organization’s computers and computer information
from outsiders. A firewall consists of security algorithms and router communications protocols that prevent outsiders from tapping into corporate database and e-mail systems.

124
Q

Router

A

A communications interface device that connects two networks and determines the
best way for data packets to move forward to their destinations

125
Q

Bridge

A

A device that divides a LAN into two segments, selectively forwarding traffic across
the network boundary it defines; similar to a switch

126
Q

Switch

A

A device that channels incoming data from any of multiple input ports to the specific output port that will take the data toward its intended destination

127
Q

Gateway

A

A combination of hardware and software that links to different types of networks.
For examples, gateways between e-mail systems allow users of differing e‑mail systems to exchange messages

128
Q

Proxy server

A

A server that saves and serves copies of web pages to those who request them
(e.g., potential customers).

129
Q

Web 2.0

A

Second generation of the web. Refers to era of web-based collaboration and community generated content via web-based software tools

130
Q

RSS (Really Simple Syndication)/ATOM Feeds

A

An XML application that facilitates the sharing and syndication of website content by subscription

131
Q

TCP/IP (Transmission Control Protocol/Internet Protocol)

A

The basic communication
language or protocol of the Internet. It has two layers. The higher layer assembles messages or files into smaller packets that are transmitted over the Internet. The lower layer assigns IP addresses and insures that messages are delivered to the appropriate computer

132
Q

IP address

A

The number that identifies a machine as unique on the Internet

133
Q

ISP (Internet Service Provider)

A

An entity that provides access to the Internet

134
Q

Botnet

A

A network of computers that are controlled by computer code, called a “bot,” that
is designed to perform a repetitive task such as sending spam, spreading a virus, or creating a
distributed denial of service attack

135
Q

Intranet

A

A local network, usually limited to an organization, that uses internet-based technology to
communicate within the organization

136
Q

Extranet

A

Similar to an intranet, but includes an organization’s external customers and/or suppliers in the network

137
Q

File servers

A

The file server manages file operations and is shared by each of the client PCs
(ordinarily attached to a LAN). The three responsibilities (input/output, processing, and storage) are divided in a manner in which most input/output, and processing occurs on client computers rather than on the server. The file server acts simply as a shared data storage device, with all data manipulations performed by client PCs

138
Q

Database servers

A

Similar to file servers, but the server here contains the database management
system and thus performs more of the processing

139
Q

Distributed systems

A

These systems connect all company locations to form a distributed network in
which each location has its own input/output, processing, and storage capabilities. These local computers also pass data among themselves and possibly to a server (often referred to as a “host” in this context) for further processing

140
Q

Transmission media

A

Physical path that connect components of LAN, ordinarily twisted-pair wire, coaxial cable, or optical fiber. LANs that are connected wirelessly are called WLANs or WiFi networks

141
Q

Network interface cards

A

Connect workstation and transmission media

142
Q

End-User Computing (EUC)

A

The end user is responsible for the development and execution of the computer
application that generates the information used by that same end user

143
Q

Algorithm

A

A detailed sequence of actions to perform to accomplish some task (in this case to encrypt and/or decode data).

144
Q

Key

A

In the content of encryption, a value that must be fed into the algorithm used to decode an
encrypted message in order to reproduce the original plain text.

145
Q

Private key system

A

An encryption system in which both the sender and receiver have access to the electronic key, but do not allow others access. The primary disadvantage is that both parties must have the key.

146
Q

Electronic data interchange (EDI)

A

The electronic exchange of business transactions, in a standard format, from one entity’s computer to another entity’s computer through an electronic communications network

147
Q

Value-added network (VAN)

A

A privately owned network that routes the EDI transactions between trading partners and in many cases provides translation, storage, and other processing. It is designed
and maintained by an independent company that offers specialized support to improve the transmission effectiveness of a network. It alleviates problems related to interorganizational communication that results from the use of differing hardware and software.

148
Q

Proprietary networks

A

In some circumstances (e.g., health care, banking) organizations have developed their own network for their own transactions

149
Q

Authentication

A

Controls must exist over the origin, proper submission, and proper delivery of
EDI communications

150
Q

Packets

A

A block of data that is transmitted from one computer to another. It contains data and
authentication information

151
Q

Encryption

A

The conversion of plain text data into cipher text data used by an algorithm and key which only the users control

152
Q

Systems analysis

A

The systems analyst analyzes the present user environment and requirements and may (1) recommend specific changes, (2) recommend the purchase of a new system, or (3) design a new information system

153
Q

Systems programming

A

The systems programmer is responsible for implementing, modifying, and debugging the software necessary for making the hardware work (such as the operating system, telecommunications monitor, and the database management system).

154
Q

Applications programming

A

The applications programmer is responsible for writing, testing, and debugging the application programs from the specifications (whether general or specific) provided by the systems analyst

155
Q

Database administration

A

In a database environment, a database administrator (DBA) is responsible for maintaining the database and restricting access to the database to authorized personnel.

156
Q

Data preparation

A

Data may be prepared by user departments and input by key to storage devices.

157
Q

Operations

A

The operator is responsible for the daily computer operations of both the
hardware and the software

158
Q

Data library

A

The librarian is responsible for custody of the removable media (i.e., magnetic
tapes or disks) and for the maintenance of program and system documentation

159
Q

Data control

A

The control group acts as liaison between users and the processing center. This group records input data in a control log, follows the progress of processing, distributes output, and ensures compliance with control totals.

160
Q

Web administrator (web manager)

A

Responsible for overseeing the development, planning,

and the implementation of a website. Ordinarily a managerial position

161
Q

Web master

A

Responsible for providing expertise and leadership in the development of a website, including the design, analysis, security, maintenance, content development, and updates.

162
Q

Web designer

A

Responsible for creating the visual content of the website

163
Q

Web coordinator

A

Responsible for the daily operations of the website

164
Q

Internet developer

A

Responsible for writing programs for commercial use. Similar to a software engineer or systems programmer

165
Q

Intranet/Extranet developer

A

for writing programs based on the needs of the company.

166
Q

Parity check

A

special bit is added to each character that can detect if the hardware loses a bit during the internal movement of a character

167
Q

Echo check

A

Primarily used in telecommunications transmissions. During the sending and receiving
of characters, the receiving hardware repeats back to the sending hardware what it received and the sending hardware automatically resends any characters that were received incorrectly

168
Q

Diagnostic routines

A

Hardware or software supplied by the manufacturer to check the internal operations and devices within the computer system. These routines are often activated when the
system is booted up

169
Q

Boundary protection

A

Most CPUs have multiple jobs running simultaneously (multiprogramming environment). To ensure that these simultaneous jobs cannot destroy or change the allocated
memory of another job, the systems software contains boundary protection controls

170
Q

Periodic maintenance

A

The system should be examined periodically (often weekly) by a qualified service technician.

171
Q

Call back

A

Call back is a specialized form of user identification in which the user dials the system,
identifies him/herself, and is disconnected from the system. Then either (1) an individual manually
finds the authorized telephone number or (2) the system automatically finds the authorized
telephone number of the individual and calls back

172
Q

Preprinted form

A

Information is preassigned a place and a format on the input form

173
Q

Check digit

A

An extra digit added to an identification number to detect certain types of data transmission errors

174
Q

Control, batch, or proof total

A

A total of one numerical field for all the records of a batch that normally would be added, (e.g., total sales dollars)

175
Q

Hash total

A

A control total where the total is meaningless for financial purposes (e.g., a mathematical sum of employee social security numbers)

176
Q

Record count

A

A control total of the total records processed

177
Q

Limit (reasonableness) test

A

A test of the reasonableness of a field of data, given a predetermined upper and/or lower limit (e.g., for a field that indicates auditing exam scores, a limit check would test for scores over 100)

178
Q

Menu driven input

A

As input is entered, the operator responds to a menu prompting the proper response (e.g., What score did you get on the Auditing part of the CPA Exam [75–100]?).

179
Q

Field check

A

A control that limits the types of characters accepted into a specific data field (e.g., a pay rate should include only numerical data).

180
Q

Validity check

A

A control that allows only “valid” transactions or data to be entered into the system (e.g., a field indicating sex of an individual where 1 = female and 2 = male—if the field is coded in any other manner it would not be accepted).

181
Q

Missing data check

A

A control that searches for blanks inappropriately existing in input data (e.g., if an employee’s division number were left blank an error message would result).

182
Q

Field size check

A

A control of an exact number of characters to be input (e.g., if part numbers all have 6 digits, an error message would result if more or less than 6 characters were input).

183
Q

Logic check

A

Ensures that illogical combinations of input are not accepted (e.g., if the Tuba City
branch has no company officers, an error message would result if two fields for a specified employee indicated that the employee worked as an officer in Tuba City).

184
Q

Redundant data check

A

Uses two identifiers in each transaction record (e.g., customer account number and the first five letters of customer’s name) to confirm that the correct master file record is being updated.

185
Q

Closed-loop verification

A

A control that allows data entry personnel to check the accuracy of input data. For example, the system might retrieve an account name of a record that is being updated, and display it on the operator’s terminal. This control may be used instead of a redundant data check

186
Q

Reciprocal agreement (Mutual aid pact)

A

An agreement between two or more organizations (with
compatible computer facilities) to aid each other with their data processing needs in the
event of a disaster.

187
Q

Hot site

A

A commercial disaster recovery service that allows a business to continue computer operations in the event of computer disaster

188
Q

Cold site

A

Similar to a hot site, but the customer provides and installs the equipment needed to continue operations

189
Q

Internal site

A

Large organizations with multiple data processing centers sometimes rely upon their own sites for backup in the event of a disaster

190
Q

Mirrored web server

A

An exact copy of a website, which is the best way to back up the website.

191
Q

System flowchart

A

A graphic representation of a data-processing application that depicts the interaction of
all the computer programs for a given system, rather than the logic for an individual computer program

192
Q

Program flowchart

A

A graphic representation of the logic (processing steps) of a computer program.

193
Q

Internal control (audit) flowchart or document flowchart

A

A graphic representation of the flow of documents from one department to another, showing the source flow and final disposition of the various
copies of all documents. Most flowcharts on the CPA exam have been of this type

194
Q

Decision table

A

Decision tables use a matrix format that lists sets of conditions, and the actions that result from various combinations of these conditions

195
Q

Data flow diagram (DFD)

A

Presents logical flows of data and functions in a system. For example, a data flow diagram for the delivery of goods to a customer would include a symbol for the warehouse from which the goods are shipped and a symbol representing the customer. It would not emphasize details such as
computer processing and paper outputs.