3.4 influences on business decisions Flashcards

1
Q

Company culture: Power

A

From the core of the business and spreads throughout the organisation

Benefits:
- Quick decision making
-Clear authority

Drawbacks:
- Can cause increased rates of employee dissatisfaction
- Pressure on employee output = increased stress

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2
Q

Company culture: Role

A
  • Based around rules
  • highly controlled
  • Everyone knows their role + responsibilities in the organisation
  • Tall structure

Benefits:
- Offers employee security
- Rewards
- Obtain skills
- Good employee performance

Drawbacks:
- Overly bureaucratic = slow decisions making

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3
Q

Company culture: Task

A

Individuals are allocated tasks to complete together
- Success depends of team dynamics
- Power amongst employees often shifts

Benefits:
- Organisation is more flexible & can react top the external environment
- Improves creativity amongst staff
- Sharing of skills + knowledge

Drawbacks:
- Harder to achieve economies of scale
- Hard to control organisation on a day-to-day

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4
Q

Company culture: Person

A

Where an individual believes they are the best solution and can offer something unique

Benefits:
- Organisation can employee less but obtain a high level of knowledge & skills = lower costs
- Quick Tod eat with sudden changes in the market

Drawbacks:
- Hard to among staff
- Hard to influence staff
- Staff have higher levels of control

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5
Q

Evidence based decisions

A
  • Data analysis on relevant info
  • Costly
  • time consuming
  • Systematic approach
  • Use quantative decision making techniques
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6
Q

Subjective based decisions

A
  • less structured
  • Quick to acquire
  • Based on past information/data
  • Not always relevant to business
  • Risky
  • Best for smaller startups that don’t have historic data to base future predictions on
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7
Q

Strong culture

A
  • Low staff turnover
  • Low levels of absenteeism
  • Strong communication across business
  • Good manager & employee relations
  • Mistakes are seen as learning opportunities
  • Customer remains main focus for the employee
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8
Q

Weak Culture

A
  • High rates of absenteeism
  • Poor labour turnover
  • Lack of productivity & motivation
  • High staff turnover
  • Employees feel pressured & blamed
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9
Q

Short-termism

A
  • A business/managers prioritise immediate issues
  • Focused on quick financial award
  • lack of focus on R&D
  • High dividend payments

Drawbacks:
- Ignore opportunities that may arise in the future
- Lack investment into business resources
E.g Training, advertising, marketing etc

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10
Q

long-termism

A
  • A business sis focused on sustained growth
  • Low levels of borrowing
  • High levels of investment into R&D
  • Incorporates aspects of corporate social responsibility & business ethics
  • Increase market share
  • High quality + sustained customer satisfaction
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