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POM > Job design and delegation > Flashcards

Job design and delegation Flashcards

1
Q

What are the organisational design challenges?

A

keeping employees connected

managing global structural issues

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2
Q

What is the challenge in keeping employees connected?

A

employees are widely dispersed, mobile

offer flexibility

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3
Q

What are the tools to keep employees connected?

A

mobile computing

communication technology

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4
Q

What is the issue in keeping employees connected?

A

security

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5
Q

What are some design elements in structure that vary according to different global cultures?

A

formalisation

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6
Q

What is formalisation

A

rules

bureaucratic mechanisms

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7
Q

What is the aim for job design

A

job satisfaction

productivity

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8
Q

Why is job satisfaction important?

A

motivation to perform

get rewards, meet needs

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9
Q

What is job design?

A

way in which tasks are combined

form complete jobs

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10
Q

What are the job designs for an individual?

A

simplification
rotation
enlargement
enrichment

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11
Q

What is job simplification

A

give small no. of tasks

narrow, simple, repetitive, standardised

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12
Q

What are the advantages of job simplification

A

increase efficiency

interchangeable workers

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13
Q

What are the disadvantages of job simplication

A

reduced job satisfaction

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14
Q

What is job rotation?

A

periodically shifting workers through set of jobs

in a planned sequence

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15
Q

What are the advantages of job rotation?

A

reduced boredom
facilitate cross-training
employee development

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16
Q

What are the disadvantages of job rotation

A

increased training costs

decreases productivity

17
Q

What is job enlargement?

A

allocation of wider variety to job

to make it more challenging

18
Q

Is job enlargement is ineffective because

A

a few more tasks does not add challenge and stimulation

19
Q

What is job enrichment?

A

expanding of a person’s responsibilities so that work becomes challenging and satisfying

20
Q

What does job enrichment give employees?

A

greater decision making
autonomy
job depth

21
Q

What is job depth?

A

degree individual can plan and control work

22
Q

What are the elements in JCM

A

core job characteristics
critical psychological states
outomces

23
Q

What are the 5 core job characteristics in JCM?

A 
skill variety
task identity
task significance
autonomy
feedback
24
Q

What is skill variety?

A

job entails a no. of activities

requiring different skills

25
Q

What is task identity?

A

job allow completion of major identifiable piece of work

instead of fragment

26
Q

What is task significance

A

job output, having significant impact on other

27
Q

What is autonomy

A

discretion allowed
determine work schedules
work methods

28
Q

What is feedback

A

job provides information about performance results

timely, clear

29
Q

What are the critical psychological states

A

feeling work is meaningful
knowing they are responsible for outcomes
finding out about results

30
Q

What are the outcomes forJCM

A

high internal motivation
high quality performance
high satisfaction
low absenteeism and turnover

31
Q

What are the job designs for work groups

A

integrated work teams

autonomous work teams

32
Q

What do integrated work teams do?

A

making assignments
accomplish task
rotate job
supervisor oversee

33
Q

What are autonomous teams

A

more discretion
given a goal
determine work assignments

34
Q

Why work schedules increase satisfaction and motivation?

A

meet personal needs

35
Q

What are the work schedules?

A

flexitime
compressed workweek
job sharing
telecommuting

36
Q

What is flexitime

A

flexible working hours

specified core hours, total hours

37
Q

What is compressed workweek?

A

work 4 10-hr days

38
Q

What is job sharing

A

2 or more people share a full-time job

total hours add up to full position

39
Q

What is telecommuting

A

perform work duties from home or another location

POM (16 decks)

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