Chapter 8

Question 1

brainstorming

Answer 1

Generating as many ideas/solutions as possible without critical judgment.

Question 2

dysfunctional conflict

Answer 2

Disagreement that does not improve project performance.

Question 3

functional conflict

Answer 3

Disagreement that contributes to the objectives of the project.

Question 4

groupthink

Answer 4

A tendency of members in highly cohesive groups to lose their critical evaluative capabilities.

Question 5

nominal group technique

Answer 5

A structured problem-solving process in which members privately rank-order preferred solutions.

Question 6

positive synergy

Answer 6

A characteristic of high-performance teams in which group performance is greater than the sum of individual contributions.

Question 7

project kickoff meeting

Answer 7

Typically the first meeting of the project team.

Question 8

project vision

Answer 8

An image of what the project will accomplish.

Question 9

team building

Answer 9

A process designed to improve the performance of a team.

Question 10

team rituals

Answer 10

Ceremonial actions that reinforce team identity and values.

Question 11

virtual project team

Answer 11

Spatially separated project team whose members are unable to communicate face to face. Communication is usually by electronic means.