A712 Unlock/Lockout Incidents (10-01-2009)

Question 1

[A712 Unlock/Lockout Incidents]

Situations that warrant immediate entry include:

Answer 1

• An occupied vehicle during daytime hours without the engine running
• a vehicle that contains an unresponsive occupant

Question 2

[A712 Unlock/Lockout Incidents]

If the owner questions your actions, refer them to:

Answer 2

The Professional Standards Office

Question 3

[A712 Unlock/Lockout Incidents]

Pop-A-Lock provided free 24-hour emergency vehicle unlock assistance for:

Answer 3

Children locked inside a vehicle

Question 4

[A712 Unlock/Lockout Incidents]

Onstar is found on most GM vehicles from this year on:

Answer 4

2007

Question 5

[A712 Unlock/Lockout Incidents]

Where can the Onstar telephone number be found?

Answer 5

On a sticker in the bottom corner of the drivers window

Question 6

[A712 Unlock/Lockout Incidents]

What is Onstar’s number?

Answer 6

1-888-4-Onstar

Question 7

[A712 Unlock/Lockout Incidents]

Unless changed, the Onstar PIN is the:

Answer 7

Last 4 digits of the home phone number given at the dealership

Question 8

[A712 Unlock/Lockout Incidents]

What non-life safety lockout warrants an AFD response?

Answer 8

Any individual locked out of their residence or vehicle at night

Question 9

[A712 Unlock/Lockout Incidents]

What should the officer refer a person to if AFD is not able to unlock their car due to property damage and no life safety issues?

Answer 9

The yellow pages

Question 10

[A712 Unlock/Lockout Incidents]

The officer should ensure that the individual is able to access a:

Answer 10

Phone book and telephone