3.7 Analysing the strategic position of a business Flashcards

(49 cards)

1
Q

What are the influences on the mission of a business?

A

Influenced by what owners want the business to achieve, their personal values and beliefs and what market opportunities there are.

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2
Q

Internal and External influences on corporate objectives and decisions?

A

Ownership, form of business whether it’s for profit or non-profit will have big effect on objectives, limited companies also have to answer to directors and shareholders.
Short- termism, shareholders demand quick return on their investment leads to short term objectives to increase profit doesn’t necessarily benefit it long term.
Internal environment, size, culture, resources of the business will affect its objectives.
External environment, political, legal, environmental, economic, social and technological factors aswell as competition will influence.

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3
Q

What is a strategy?

A

A medium to long term plan of action developed to achieve business’s objectives (based on corporate objectives) thus can only be put in place when aims and objectives have been outlined (eg what they wish to achieve).

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4
Q

What is a tactic?

A

Are short term plans for implementing strategies, so more focused on day to day activities.

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5
Q

What is the impact of strategic decision making on functional decision making?

A

Functional decisions are decisions made in individual departments, department managers make decisions in order to implement the overall strategy (so thus are based on strategic decisions of business), FDM tends to be more short term and lower risk than strategic decisions.

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6
Q

What is the SWOT?

A

A four factor model that details the strengths, weaknesses, opportunities and threats facing a business - helps managers to make strategic decisions.
The strengths and weaknesses are internal factors that business can influence whereas opportunities and threats are beyond control (external) of business so bus has to understand them in order to act appropriately such as political/legal/economic/social/tech factors.
Since SWOT analysis identifies these factors there’s overlap with functional objectives.

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7
Q

What is the value of SWOT?

A

-Very useful tool in developing strategy as it considers individual circumstances and is done in factual and objective way.
- In planning strategy, managers will focus on opportunities that build bus strength, converting weaknesses into strengths and on managing threats.
- One advantage of SOW is can easily be redone to take into account changing conditions, thus allowing bus to adapt its strategy using new SWOT.
- It also lets business know where it has competitive advantage over rivals, so bus can change strategy to focus on these elements.

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8
Q

How does a balance sheets and income statements allow business to assess financial performance?

A

Balance sheets: snapshots of firms finances in fixed point of time (short term financial status of how much the bus is worth), they show value of all businesses assets and all its liabilities. Whilst also showing value of capital (money invested into bus) and the source of that capital (loans, retained profit, etc). Net assets and TQ should always be the same.
Income statements: shows how much money has been coming into the company (revenue) and how has been going out (expenses), these can be used to assess financial performance if there is a sudden change in profits etc.

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9
Q

!! Helpful definitions of terms in a balance sheet !!

A

Assets: (machinery, stock) provide financial benefit to bus, given monetary value.
Non-current assets: assets business likely to keep for more than a year (property, land,production equipment) these loose value over time (depreciation).
Current assets: assets that business likely to exchange for cash within accounting year before next BS is made (receivables, inventories).
Current liabilities: debts that are needed to paid off within a year (overdrafts, payables and dividends).
Non-current liabilities: debts business will pay off over several years (loans, mortgages).
Working capital: amount of cash bus has available for day to day debts (current assets - current liabilities).

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10
Q

What is a liquidity ratio? Example?

A

Liquidity of an asset is how easily it can be turned into cash to purchase things, can be improved by decreasing stock, speeding up collection of receivables or slowing down payments to creditors.
Liquidity ratio shows you how solvent business is (how able it is to pay debts).
Current ratio= current assets/current liabilities
Answer written in the form _:1, if below 1.5 suggests liquidity problem

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11
Q

What’s a profitability ratio? Example?

A

Profitability ratio shows profit margin.
Return on capital employed (%)= operating profit/total equity + non-current liabilities x100)
ROCE tells you how much money is made by business compared to how much money has been put into business, higher ROCE the better can be improved by paying off debt to reduce non-current liabilities or making business more efficient to increase operating profit.

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12
Q

What is efficiency ratios? Examples?

A

Efficiency ratios show managers and shareholders how well the business is using its resources. They should know how efficiently the business uses its assets, how well managers control stock, creditors and debtors.
Inventory turnover= cost of sales/cost of average stock held, how many times during the year the business sold all its stock. Can be improved by increasing sales or holding less stock.
Payables= payables/cost of sales x 365, number of days the firm takes to pay for goods it buys on credit from suppliers.
Receivables days= receivables/sales revenue x 365, number of days business has to wait to be paid for goods it supplies on credit. RD should be low because helps with cashflow and working capital.

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13
Q

What is a gearing ratio? Rewards and risks of being highly geared?

A

Gearing ratio shows potential investors where business’ finances come from, what proportion comes from non-current liabilities (long term debt) rather than share capital or reserves (equity).
Gearing= non-current liabilities/total equity + non-current liabilities (capital employed) x100, gearing above 50% shows more the half of bus finance comes from long term debt eg highly geared, low gearing below 25% because less then quarter of finance reliant on long term debt.
Rewards of high gearing
-funding for expansion
-attractive growth phase
-less risky when interest rates low
Risks of high gearing
-may not be able to afford repayments
-risks when interest rates high

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14
Q

Value and Limitations of financial ratios?

A

Values
- good way at looking at business’ performance over period of time
- can use ratios to help managers with decision making
- use ratios to attract potential investors to help them decide if they want to invest in business
- useful to compare ratios with other business (meaningful comparison)
Limitations
- don’t take into account non numerical factors don’t provide absolute means of assessing companies financial health
- internal strengths don’t appear in fig (quality of staff)
- external factors don’t appear (economic or market environment)
- future changes can’t be predicted in figs so won’t appear in ratios (tech advances and change in interest rates)
-only inform past and present, bus currently growing will have poor ratios but doesn’t mean not worth investing in.

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15
Q

How is comparing data with other business beneficial?

A
  • allows to compare performance so they can see what they need to improve
  • comparisons put businesses data in context (low sales growth but competitor has low sales growth aswell)
  • benchmarking (applying other bus strengths to use in your own bus)
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16
Q

What are other types of data to assess a businesses strengths and weaknesses?

A

Data is collected by each department
- Marketing (market share, market growth, sales growth and portfolio analysis (life cycle, how many products they have)).
- HR (labour productivity/turnover, employee costs as percentage of turnover, labour costs per unit, methods of motivation and training)
- Operations (capacity utilisation, unit costs FC VC, condition of machinery and process of operations).

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17
Q

What is the importance of core competences?

A

Are the capabilities of a business that are unique to them and give it competing advantage over rivals (capabilities rivals do not have) e.g specialist staff training or innovative production process.
CC are important as they are fundamental to success as they allow bus to compete in diff areas, hard for competitors to copy (makes bus more competitive), CC should also benefit consumer so they will choose that bus over others.
Business should be able to change CC to meet changing demands of its market, bus focus on CC when developing strategy.

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18
Q

Why should business assess short term and long term performance?

A

Data can be helpful to show trends in performance, business needs to take into account whether trends are permanent or temporary trends/changes when developing strategies, can also forecast future trends by extrapolating the data.

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19
Q

What is Elkington’s Triple Bottom Line Model?

A

Model used to judge overall performance, spilts performance into three overlapping areas (people, profit, planet), performance of these areas reported and assessed back to stakeholders (known as triple bottom line reporting). The idea is that businesses are responsible to all their stakeholders and to the planet, bus can only be sustainable if it balances financial performance with its impact on people and the planet.
Model is good way of assessing overall performance as its takes into account other business objectives instead of just increasing profit.

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20
Q

What is the importance of having different measures of assessing business performance?

A

Having different measures can guide managers strategic planning and monitor strategy’s effectiveness, by assessing three diff areas bus can consider its actions in each area and alter behaviour or culture.

21
Q

What is Elkington’s Triple Bottom Line?

A

Model used to judge overall performance, splitting business performance into three overlapping areas (people, profit and planet), takes into account the business might have other objectives rather than profit.
Performance in each of these areas is assessed and reported back to stakeholder (triple bottom line reporting). The idea is businesses are responsible to all their stakeholders, and to the planet. A business only be sustainable if it balances financial performance with its impact on people and the planet.

22
Q

How does legal environment affect competition?

A

Legislation in place by government designed to prevent collusion-price fixing (by businesses getting together and agreeing a price to charge for their products). CMA is Competitions and Markets Authority, who are independent regulators, aims to promote competition for the benefit of consumers. They investigate mergers and restrict competition.

23
Q

How does legal environment affect environmental legislation?

A

Polluted air, noise pollution and chemical spills examples of businesses negative impact on environment. Environmental Act of 1990, attempts to control pollution in terms of business waste that is disposed in air, on land and in the sea.

24
Q

How does legal environment affect the labour market?

A

UK government has passed laws designed to help and protect UK workers, known as acts.
- Employment Rights Act, includes duties and rights of employer and employee, employee rights to maternity and paternity leave, aware of termination of employment, right to written contract of employment within 60 days of starting work. Impact of this businesses adhere to these laws or face fines.
- National Minimum Wage Act, workers set hourly rates which are not allowed to fall, impact for business is raise costs and impact profit margins or profitability. Failure to do so fines or prosecution.
- National Living Wage, higher than NMW if over 25, businesses failure to pay results in maximum penalty of £20,000 per worker, non-payers shamed on government website.
- Pension Act, every employer must put qualifying workers into pension scheme + pay contributions, ‘automatic enrolment’, must pay payments due into scheme every month or can be fined by pension regulators that monitor.
- Equality Act, legally protects people from discrimination in workplace, for protected characteristics, businesses need to make sure it complies with law during recruitment and during contact term of the employee.

25
How does impacts in political and legal environment change strategic and functional decision-making?
Impacts on strategic decision making may be: - business location and market entry, political stability and regulation may affect where business operates - product or service strategy (legal changes may force business to adapt its product) - CMA and investment decisions (day delay these due to political instability) - pressure from gov for business to be CSR Impacts on functional decision making: - employment laws may change HR decisions - consumer protection laws may impact marketing decisions - environmental law and health regulations may impact operation decisions - tax law or government support may alter financial decisions
26
What is the impact of government policy in relation to enterprises and the role of regulators?
- Enterprise, UK government supports small businesses by offering New Enterprise Allowance (NEA), they aim to encourage more people to consider becoming self-employed as way of getting back to work and encourage entrepreneurs, employers and retired professionals to consider volunteering as business mentor. - Role of regulators, Regulators are there to supervise laws and make sure UK businesses adhere to them, more than 90 regulators in the UK. They cover wide range of areas (education, healthcare, charities, transport, communications and media, utilities and environment). Regulation exists to correct these problems, used to achieve environmental, social and economic goals in the UK. Good regulation enables innovation (improving consumer confidence in sector).
27
How does government policy impact infrastructure and the environment?
- Infrastructure, Infrastructure and Projects Authority (IPA) are centre of expertise for infrastructure, support delivery of all types of infrastructure and major projects: railways, housing, hospitals, etc. They work w/ government to ensure infrastructure/ major projects delivered efficiently and effectively and to improve performance over time. - Environment, Environment Agency was established under Environment Act, they act as regulators to make sure law is adhered to by businesses. They are apart of DEFRA (department for environment, food and rural affairs) team work and support on such projects.
28
How does government policy impact international trade?
Free and fair trade is fundamental to prosperity of UK and global economy. Leads to higher wages and ensures people with wider access to choice of goods and services at a lower costs, making household incomes go further. UK's trade equivalent to half its GDP.
29
How does GDP affect businesses strategic and functional decision-making?
GDP is the sum (measured in pounds) of the value of goods and services produced in the economy. Main way of measuring health in the economy. If GDP measure is high or increasing, the economy is growing, means more wealth and new jobs (encouraging business expansion and investment, increased budgets for marketing, operations increase output, hr more recruitment to respond to demand, finance investment planning). If GDP is negative, economy is shrinking, economy will be in recession (business should delay or cancel expansion and focus on core operations, marketing= budget cuts, operations= lower production levels, hr=redundancies, finance= tight cash control)
30
How does taxation affect businesses strategic and functional decision-making?
UK government requires its citizens and businesses to pay a variety of taxes. If taxation increases the costs of a business will also increase, which will reduce profitability. If VAT % goes up a business could pass this cost onto the consumer so makes goods more expensive to buy, or absorb the cost will have impact on their profit margin. Reducing VAT on certain items can stimulate demand. Sole traders and LTD &PLCs pay different proportions of taxes however all businesses have to pay: corporation tax, capital gains tax (tax when business sells an asset) and VAT. Consumers also have to pay excise duties, which are taxes on products which considered to have negative effects on society e.g. tobacco.
31
How does exchange rates affect businesses strategic and functional decision-making?
The exchange rate is the price of one currency in exchange for another, currencies can change in value and this is due to supply and demand of a currency. Appreciation of exchange rates, means there is a rise in the pound against other currencies, means pound can buy more foreign currency, also known as strong pound. SPICED- strong pound imports cheaper, exports dire for foreign customers. Depreciation of exchange rates, when pound falls against other currencies, this is called depreciation, WPIDEC- weak pound imports dire for UK firms importing goods abroad, exports cheaper. Means UK products cheaper in foreign countries, may boost exports.
32
How does inflation affect businesses strategic and functional decision-making?
Inflation is the rise in price of goods in the UK economy, consumer price inflation is rate at which the price of goods and services bought by household rise or fall, consumers may go for cheaper alternatives. Cost of supplies, raw materials also go up, business owners need to increase their prices to maintain profitability, profit margins are squeezed.
33
How does fiscal policy affect businesses strategic and functional decision-making?
Fiscal policy, relates to government taxation and government spending. Fiscal policy aims to stimulate economic growth in recession, aim is to keep inflation rates low so businesses continue to borrow. The government also aims to stabilise economic growth avoiding a boom- bust situation.
34
How does monetary policy affect businesses strategic and functional decision-making?
Monetary policy, is action that Bank of England or government can take to influence how much money is in the economy and how much it costs to borrow. BoE also creates the interest rates.
35
How does more open trade vs protectionism affect businesses strategic and functional decision-making?
Protectionism, is government's actions to protect country's domestic industries from foreign competition by taxing imports, imposing quotas or passing laws. Protectionism seeks to restrict imports into country from companies in foreign markets. Open trade, exists when two countries allow imports to be sold without barriers, means no tariffs (taxes on imports) or quotas (limits how much can be imported) and no restrictive laws to trade. Usually occurs within trade bloc e.g. EU.
36
What are the examples of social changes (demographic population movements)?
- migration (movement of population from one area or one country to another, moving from one area to another may be moving from rural areas to the city). - changes in consumer lifestyle and buying behaviour ( using internet to research before buying, rise of influencers, social media more prominent use, buying products online, wanting deliveries in convenient locations) - growth of online businesses
37
How do these social changes impact strategic and function decision-making?
- migration, overcomes shortages of labour for businesses allowing them to expand into new current markets, can create demand for certain products creating new markets, however if skilled people emigrate business may struggle to find skilled workers and forced to close down.
38
What is Corporate Social Responsibility (CSR)?
The extent to which a business addresses the concerns and obligations to its wider stakeholders, idea company should go above and beyond what is required by law to help society, workforce's quality of life and environment.
39
Reasons for and against CSR?
For CSR: - ethical thing to do - improves firm image and reputation - socially responsible actions can be profitable - necessary in order to avoid regulation - improved social environment is beneficial for business - attractive to stakeholders and potential investors - increases employee motivation - helps correct social problems caused by business Against CSR: - only socially responsibility of business is to create shareholder wealth - efficient use of resources will be reduced if businesses are restricted in how they act - businesses cannot decide what is in society's best interest - extra costs will be incurred, which must be passed on to consumers - CSR stifles innovation (through regulation)
40
What is the difference between stakeholder v shareholder concept?
Traditionally, shareholder needs are put first when decision-making, meant firm concerned with profits more than anything else. However, CSR makes general public a stakeholder and expects business to actively improve things for everyone. Thus balancing stakeholder and shareholder needs are now normal in decision-making process.
41
Refer to Caroll's CSR pyramid.
42
How does technological change affect strategic and functional decision-making?
Creates opportunities and threats Opportunities: new products, improving processes, reducing barriers to entry, e-commerce. Threats: newer tech brought out before you've made money back on investment, threat of competitors due to reduced barriers to entry, growth of e-commerce (less consumers going to physical stores, businesses could shut stores, leading to job losses), relying to heavily on digital tech will experience decreased productivity every time something breaks down. HR& operations can automate tasks (payroll, machinery).
43
What are the pressures for socially responsible behaviour?
- consumer expectations - media and public scrutiny (bad brand reputation, boycotts) - pressure groups - government regulation (laws on sustainability, environmental protection) - investor & shareholder demands - employee expectations and recruitment
44
Refer to Porter's five forces.
45
What are the three financial methods to assessing investment?
- Average rate of return - Net present value - Payback period
46
How to calculate payback?
47
How to calculate average rate of return?
48
How to calculate net present value?
49
What are the four factors that influence investment decisions?
- level of risk (financial risk, market risk, and political risk). - availability of finance (internal or external) - corporate image (good corporate image brings consumer goodwill and loyalty in long-term, invest decisions that create bad publicity and damage consumer loyalty damage profits in long term. environmentally friendly image when making decisions also) - corporate objectives and strategy - industrial relations (investment which results in loss of jobs may be turned down even if show good rate of return). - uncertainity