STRESS - Workplace Stress

Question 1

Name a researcher that did research into Workload and its effects on stress?

Answer 1

Johansson et al (1978)

Question 2

What type of experiment was Johansson’s experiment?

Answer 2

NATURAL experiment

Question 3

Outline Johansson’s procedure?

Answer 3

COMPARED …Swedish Sawmill

HIGH Workload Group - 14 ‘Finishers’

• Machine Paced
• Isolated
• Repetitive

LOW Workload group - 10 Cleaners

• Varied
• Self-Paced
• Socialising

Question 4

What were Johansson’s findings?

Answer 4

Adrenaline & Noradrenaline …URINE
STRESS Related HORMONES
(^Finishers)

STRESS related Ilness…

• Headaches
• Absenteeism

Question 5

What conclusion did Johansonn come to?

Answer 5

HIGH Workload === CBR ===

⬇️

• STRESS Related illness
• Absenteeism

Question 6

What does CBR mean?

Answer 6

Chronic
Biological
Responses

Question 7

What are the 2 main evaluation points of Johansson’s experiment?

Answer 7

• Real life Application (Exp)

- Ignores Individual Personality Types

Question 8

Explain the ‘Real life Application’ Evaluation point?

Answer 8

Natural Experiment
IV = JOB …NOT manipulated
External Validity✅
Generalised (Findings)✅

REDUCE

• More Workers Control
• LESS Workload ⬇️⬇️

(Implemented):ImproveWell-Being

Question 9

Explain the ‘Ignores Individual personality Type’ Evaluation point of Johansson’s study?

Answer 9

-Personlity = EXTRANEOUS variable

Type A === High Workload ⬆️

• Impatient
• Competetive
• Ambitious

(Personality = Stressful Experiences JOB)

Personality = Extraneous Variable

Question 10

Name the 2 main factors that cause Workplace Stress?

Answer 10

• Work OVER load (Too much)

- Work UNDER load (Too little)