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Proactive Police Management > Chp 10 Admin/staff > Flashcards

Chp 10 Admin/staff Flashcards

1
Q

START

Those areas of the police organization that assist in performing an advisory.

A

Administrative or staff services

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2
Q

In American policing, many of the following functions or divisions are usually included under this title:
P,P,L,P,I,B,C

A

personnel and training, planning and research, legal adviser, public relations, inspections and internal affairs, and budget and community relations.

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3
Q

Nigro and Nigro point out “The line frequently resents the controls exercised by the staff officials. The reason is the staff exercise a veto over the line units… This is what?

A

Line/staff conflict

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4
Q

The line/staff conflict may get intensified when the staff functions are operated and supervised by who?

A

Civilians

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5
Q

Modern management principles applied to police functions normally result in a recommendation for the hiring of who for staff functions?

A

civilians for many staff functions. The major that civilians may be less costly to hire than sworn personnel for some unctions, and they can also be hired with prior training/education.

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6
Q

In line/staff conflict the role of the manager is what?

A

Be aware of potentional conflict between staff and line personnel and create a system to accommodate it.

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7
Q

Line/staff conflict: the authors recommend that civilian staff personnel have enough what to carry out their function?

A

Authority, but the authority should be clearly defined and does not extend to issuing orders to managers or line officers.

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8
Q

Staff officers and civilians usually look down on line officers. Three Recommendations for counteracting this are what?

GRI

A
  1. Get out of the office
  2. Rotate assignments- this is an excellent training ground for future executives
  3. Implement line/staff intervention. How? Through meetings and seminars.
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9
Q

What kind of units have many police agencies established for recapturing or establishing rapport with certain segments of the community or target populations prone to violent confrontations with police?

A

Public relations or community relations units

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10
Q

Community relations must become the personality of who?

A

Each and every professional police officer

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11
Q

A community relations officer should consider him or herself a what?

A

A micro community relations unit

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12
Q

In the in the daily actions of the who, are the only one true variable that increases or decreases tensions within the community?

A

The community police

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13
Q

The keyword here is credibility. If the department is to have a positive relationship with the press it must have what?

A

A credible relationship

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14
Q

Ideally we see the specialized community relations assignment as what?

A

Short-term and assign to all officers

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15
Q

The community relations unit functions and what to major areas?

A

Crime prevention and public relations

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16
Q

It must be stressed that the successful effective police department is one that is closely identified with what?

A

The community and one in which the officers do not leave community involvement to a unit of the department

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17
Q

Following are some of the major functions of the community relations unit:
PTDRCCC

A

Public speakers/experts bureaus
Tours and demonstrations
Department homepages and electronic newsletters

Ride alongs
College internships
Crime prevention programs
Citizen volunteer groups

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18
Q

Public speakers/expert bureaus:

The officer in charge of the community relations unit should review what?

A

Any topic that is to be presented so that there is a consistent departmental policy running through our presentations.

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19
Q

Public speakers/expert bureaus:

In the area of issues involving race ethnicity gender and sexual orientation special care should be taken to assign only those individuals who are what?

A

Knowledgeable and able to keep their heads in the mist of often heated and sometimes rather sharp discussions.

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20
Q

Tours and demonstrations:

These programs provide an excellent opportunity to educate the public by what?

A

Reviewing specific police techniques and operations in a realistic setting.

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21
Q

Tours and demonstrations:

Demonstrations in and outside the police station that have sparked community interest include what?
RDUAC

A

Radar use, dusting for fingerprints, use of police dogs, alcohol and drug detection, and computer capabilities.

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22
Q

Department homepage and electronic newsletters:

_________
employment opportunities
and up-to-date information on crime incidents

A

Crime Prevention tips

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23
Q

Department homepage and electronic newsletters:

Crime Prevention tips
______________
and up-to-date information on crime incidents

A

employment opportunities

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24
Q

Department homepage and electronic newsletters:

Crime Prevention tips
employment opportunities
and ______________

A

up-to-date information on crime incidents

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25
Q

Department homepages and electronic newsletters:

The greatest challenge facing most apartments in regards to homepages is what?

A

Keeping the homepage up-to-date

A review of several websites in one area found that half of the pages were at least a year or more old

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26
Q

In regards to departmental homepages it is important that who be assigned to oversee this key function?

A

Web master

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27
Q

Beyond homepages many departments are now offering electronic newsletters and web links to inform residents about what?
CSD

A

Crime trends
serious incidents
and department activities

(A spin off to these is email alerts to businesses neighborhoods in government units regarding criminal or emergency incidents)

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28
Q

Who schedules right along’s in advance?

A

The community relations unit.

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29
Q

In regard to ride along’s the authors recommend that these programs take place only with officers who what?

A

Who volunteer, without coercion official or otherwise

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30
Q

While conducting right along’s officers should be able to explain to the citizen what?

A

The role of patrol in the total functioning of the department.

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31
Q

In preparing agency policy for right along’s the following minimum should be considered:

  1. _____________
  2. In case of a violent incident civilian should not leave the patrol car
  3. The department should decide if rider should be allowed to use video. 4. Civilian should be aware not to interfere with officer’s duties.
A
  1. Civilian’s should never be armed
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32
Q

In preparing agency policy for right along’s the following minimum should be considered:

  1. Civilian’s should never be armed
  2. __________________
  3. The department should decide if rider should be allowed to use video. 4. Civilian should be aware not to interfere with officer’s duties.
A
  1. In case of a violent incident civilian should not leave the patrol car
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33
Q

In preparing agency policy for right along’s the following minimum should be considered:

  1. Civilian’s should never be armed
  2. In case of a violent incident civilian should not leave the patrol car
  3. ________________________________ 4. Civilian should be aware not to interfere with officer’s duties.
A
  1. The department should decide if rider should be allowed to use video.
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34
Q

In preparing agency policy for right along’s the following minimum should be considered:

  1. Civilian’s should never be armed
  2. In case of a violent incident civilian should not leave the patrol car
  3. The department should decide if rider should be allowed to use video. 4. __________________
A
  1. Civilian should be aware not to interfere with officer’s duties.
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35
Q

College internships:

Mutually agreed to guide lines should be drawn up between the institution and the police agency regarding what?

A

The number of hours and the activities that the student will be assigned

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36
Q

College internships:

How many officers should be assigned to the student as mentors?

A

One

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37
Q

College internships:

Students are expected not only to observe the operation of the agency but to what?

A

Perform an academic project that would assist the agency and earn college credit

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38
Q

Departments with a well-established intern program use the following guidelines for selection:

  1. _________ or _______ with cover letter stating the ________ of the program and the name of the _________.
  2. A recent writing sample
  3. A statement of learning goals that correspond to the student’s career plans and the department’s operations.
  4. The criteria from the educational institution for final evaluation.
  5. A memorandum of understanding between the school and the department regarding the goals of the program and the responsibilities of both.
  6. Evidence of insurance by the institution for liability in the event of a civil lawsuit against the intern.
  7. A health insurance policy for the student.
A
  1. application or resume with cover letter stating the duration of the program and the name of the school supervisor.
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39
Q

Departments with a well-established intern program use the following guidelines for selection:

  1. application or resume with cover letter stating the duration of the program and the name of the school supervisor.
  2. A recent _________
  3. A statement of learning goals that correspond to the student’s career plans and the department’s operations.
  4. The criteria from the educational institution for final evaluation.
  5. A memorandum of understanding between the school and the department regarding the goals of the program and the responsibilities of both.
  6. Evidence of insurance by the institution for liability in the event of a civil lawsuit against the intern.
  7. A health insurance policy for the student.
A
  1. A recent writing sample
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40
Q

Departments with a well-established intern program use the following guidelines for selection:

  1. application or resume with cover letter stating the duration of the program and the name of the school supervisor.
  2. A recent writing sample
  3. A statement of _________ that correspond to the student’s career plans and the ____________.
  4. The criteria from the educational institution for final evaluation.
  5. A memorandum of understanding between the school and the department regarding the goals of the program and the responsibilities of both.
  6. Evidence of insurance by the institution for liability in the event of a civil lawsuit against the intern.
  7. A health insurance policy for the student.
A
  1. A statement of learning goals that correspond to the student’s career plans and the department’s operations.
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41
Q

Departments with a well-established intern program use the following guidelines for selection:

  1. application or resume with cover letter stating the duration of the program and the name of the school supervisor.
  2. A recent writing sample
  3. A statement of learning goals that correspond to the student’s career plans and the department’s operations.
  4. The criteria from the educational institution for ___________.
  5. A memorandum of understanding between the school and the department regarding the goals of the program and the responsibilities of both.
  6. Evidence of insurance by the institution for liability in the event of a civil lawsuit against the intern.
  7. A health insurance policy for the student.
A
  1. The criteria from the educational institution for final evaluation.
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42
Q

Departments with a well-established intern program use the following guidelines for selection:

  1. application or resume with cover letter stating the duration of the program and the name of the school supervisor.
  2. A recent writing sample
  3. A statement of learning goals that correspond to the student’s career plans and the department’s operations.
  4. The criteria from the educational institution for final evaluation.
  5. A ____________ between the school and the department regarding the ___________ and the responsibilities of both.
  6. Evidence of insurance by the institution for liability in the event of a civil lawsuit against the intern.
  7. A health insurance policy for the student.
A
  1. A memorandum of understanding between the school and the department regarding the goals of the program and the responsibilities of both.
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43
Q

Departments with a well-established intern program use the following guidelines for selection:

  1. application or resume with cover letter stating the duration of the program and the name of the school supervisor.
  2. A recent writing sample
  3. A statement of learning goals that correspond to the student’s career plans and the department’s operations.
  4. The criteria from the educational institution for final evaluation.
  5. A memorandum of understanding between the school and the department regarding the goals of the program and the responsibilities of both.
  6. Evidence of _________ by the institution for _________ in the event of a _______________ the intern.
  7. A health insurance policy for the student.
A
  1. Evidence of insurance by the institution for liability in the event of a civil lawsuit against the intern.
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44
Q

Departments with a well-established intern program use the following guidelines for selection:

  1. application or resume with cover letter stating the duration of the program and the name of the school supervisor.
  2. A recent writing sample
  3. A statement of learning goals that correspond to the student’s career plans and the department’s operations.
  4. The criteria from the educational institution for final evaluation.
  5. A memorandum of understanding between the school and the department regarding the goals of the program and the responsibilities of both.
  6. Evidence of insurance by the institution for liability in the event of a civil lawsuit against the intern.
  7. A ______________ for the student.
A
  1. A health insurance policy for the student.
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45
Q

College internships:

If the student is excepted the and the department prepares a schedule that includes both what?

A

Fieldwork and observation and an assignment to a major project?

(examples: writing and research for major policies, annual reports, emergency management plans, budgets, training procedures, accreditation related materials, updating the departments website, unique issues facing the dept.)

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46
Q

Crime prevention programs:

Instituted in the 70s, who were the target populations for these programs?

A

Community and special interest groups that wanted to know how they could help fight crime

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47
Q

Crime prevention programs:

What are the two crime prevention programs named in the book?

A

Operation identification and neighborhood watch

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48
Q

Crime prevention programs:

Who devised the neighborhood watch program?

A

National Sheriffs Association, it incorporates the ancient notion of frankpledge, each person on a street block is responsible for watching out for suspicious persons.

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49
Q

Crime prevention programs:

What is the role of the community relations units in the Neighborhood Watch Program?

A

Foster the need for collective security and instruct citizens as to when they should call police.

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50
Q

Citizen Volunteer Programs:

•\_\_\_\_\_\_\_\_\_\_\_\_\_
•Neighborhood Watch
•Volunteer in Police Service (VIPS)
Terrorism Information and Prevention •System (TIPS)   
•Medical Reserve Corps
A

•Community emergency-response teams (CERT)

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51
Q

Citizen Volunteer Programs:

•Community emergency-response teams (CERT)
•____________
•Volunteer in Police Service (VIPS)
Terrorism Information and Prevention •System (TIPS)
•Medical Reserve Corps

A

•Neighborhood Watch

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52
Q

Citizen Volunteer Programs:

•Community emergency-response teams (CERT)
•Neighborhood Watch
•___________
Terrorism Information and Prevention •System (TIPS)
•Medical Reserve Corps

A

•Volunteer in Police Service (VIPS)

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53
Q

Citizen Volunteer Programs:

  • Community emergency-response teams (CERT)
  • Neighborhood Watch
  • Volunteer in Police Service (VIPS)
  • ___________
  • Medical Reserve Corps
A

•Terrorism Information and Prevention System (TIPS)

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54
Q

Citizen Volunteer Programs:

•Community emergency-response teams (CERT)
•Neighborhood Watch
•Volunteer in Police Service (VIPS)
Terrorism Information and Prevention •System (TIPS)
•______________

A

•Medical Reserve Corps

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55
Q

The community relations officer:

The community relations officer CRO acts as a liaison between who?

A

The department, the media, and public interest groups.

in smaller departments the chief of police often ask as his own community relations officer

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56
Q

The community relations officer:

In addition to acting as a liaison with the media the role of the CRO includes the following:

  1. ___________
  2. Coordinating the scheduling of press conferences, updating web and social media.
  3. preparing or coordinating special audiovisual materials or pamphlets.
  4. Coordinating the creation of Internet homepages or electronic newsletters.
A
  1. Preparing releases on police related news.
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57
Q

The community relations officer:

In addition to acting as a liaison with the media the role of the CRO includes the following:

  1. Preparing releases on police related news.
  2. __________
  3. preparing or coordinating special audiovisual materials or pamphlets.
  4. Coordinating the creation of Internet homepages or electronic newsletters.
A
  1. Coordinating the scheduling of press conferences, updating web and social media.
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58
Q

The community relations officer:

In addition to acting as a liaison with the media the role of the CRO includes the following:

  1. Preparing releases on police related news.
  2. Coordinating the scheduling of press conferences, updating web and social media.
  3. _____________
  4. Coordinating the creation of Internet homepages or electronic newsletters.
A

3.preparing or coordinating special audiovisual materials or pamphlets.

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59
Q

The community relations officer:

In addition to acting as a liaison with the media the role of the CRO includes the following:

  1. Preparing releases on police related news.
  2. Coordinating the scheduling of press conferences, updating web and social media.
  3. preparing or coordinating special audiovisual materials or pamphlets.
  4. ________________
A
  1. Coordinating the creation of Internet homepages or electronic newsletters.
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60
Q

The community relations officer must have access to all what?

A

All divisions and personnel in the department (his or her viewpoint must relate to the policies of the police administrator)

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61
Q

The community relations officer:

The CRO needs some journalistic training to have a credible relationship with the media. One problem often encountered is the reporter with a what?

A

A reporter with a police blotter mentality that is a reporter looking for copy for the next days paper. The CRO should guy that mentality to a more positive attitude.

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62
Q

The CRO should be recognized as a high priority factor in any what?

A

Any police budget and should have higher status and rank then he or she does in most departments. This position is vital for the creation of a positive image.

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63
Q

The CRO should have solid training in what?

A

Criminalistics and crime scene control. So they can relate to investigators and educate the public and press.

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64
Q

The legal advisor:

At one time the police could not be subject to civil suit. Citizens can now Sue public officials through various civil rights ask particularly in the area of what? FEB

A

False arrest, employment discrimination, and brutality

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65
Q

The role of the police legal advisor is to oversee what?

A

The disposition of civil cases against the department. In addition his duties include keeping the organization updated on changes in criminal and civil law.

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66
Q

The legal advisor would be a good resource for the continual problem of what?

A

Search and seizure procedures

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67
Q

Lawsuits against police agencies are on the rise a Cato Institute study found the median award was _________for successful suit regarding police misconduct.

A

$225,000

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68
Q

The police legal advisor:

49% of state and local police agencies in the US have fewer than how many officers?

A

10 officers with nearly 2/3 of all officers employed by the largest 7% of the agencies.

69
Q

Police departments in small municipalities and counties rely on who for legal assistance?

A

Private attorneys or Corporation counsels, however a part-time counsel on retainer would be of more benefit since such legal help would be experienced and knowledgeable concerning special problems a police departments.

70
Q

Another useful function for council hired by police department is that of what?

A

The screening of arrest charges.

71
Q

The police legal advisor:

In the long run this individual or office can bring about what?

A

Consistent policies in a police/court system even when the chief administrators for the police and prosecutors offices change.

72
Q

The police legal advisor:

Another area that is often overlooked for department attorneys is that of what?

A

Labor relations. The department attorney or legal unit is responsible for contract administration in terms of dealing with the application of the contract to working conditions.

73
Q

Professional standards:

After ________ many citizens state and local governments and interest groups address the issue of police corruption in their communities.

A

World War II

74
Q

Professional standards:

Spurred by the media many major police departments in the United States between _________ experienced corruption scandals.

A

1950 and 1974

75
Q

Professional standards:

The US Department of Justice sponsored a national symposium of police leaders this culminated in a wide ranging list of recommendations for policy implementations in the publication titled what?

A

Police integrity: public service with honor.

76
Q

The title professional standards is also being used for a unit of this nature this reflects what?

A

New thinking on the part of college educated police administrators and officers. More than a label change it reflects their ethical and moral responsibility to the public.

77
Q

Professional standards:

Departments that have professional internal affairs operations are often hampered in their effectiveness by opposition from the rank-and-file which is formally expressed how?

A

In the union contract.

78
Q

Professional standards:

Union rules may include the following for the investigation of police officers:

  1. _____________
  2. Defined hours when an
    interrogation of an officer may occur.
  3. Advance notice advising an officer that he is subject to an investigation.
  4. Complex procedures that make it virtually impossible to dismiss or discipline an officer.
  5. The right of an officer to pick certain members of the review panel.
A
  1. Ban against the use of polygraphs or alcohol detection devices.
79
Q

Professional standards:

Union rules may include the following for the investigation of police officers:

  1. Ban against the use of polygraphs or alcohol detection devices.
  2. ________________
  3. Advance notice advising an officer that he is subject to an investigation.
  4. Complex procedures that make it virtually impossible to dismiss or discipline an officer.
  5. The right of an officer to pick certain members of the review panel.
A
  1. Defined hours when an

interrogation of an officer may occur.

80
Q

Professional standards:

Union rules may include the following for the investigation of police officers:

  1. Ban against the use of polygraphs or alcohol detection devices.
  2. Defined hours when an
    interrogation of an officer may occur.
  3. _______________
  4. Complex procedures that make it virtually impossible to dismiss or discipline an officer.
  5. The right of an officer to pick certain members of the review panel.
A
  1. Advance notice advising an officer that he is subject to an investigation. (this may include the name and address of the complainant and the alleged act.)
81
Q

Professional standards:

Union rules may include the following for the investigation of police officers:

  1. Ban against the use of polygraphs or alcohol detection devices.
  2. Defined hours when an
    interrogation of an officer may occur.
  3. Advance notice advising an officer that he is subject to an investigation.
  4. ________________
  5. The right of an officer to pick certain members of the review panel.
A
  1. Complex procedures that make it virtually impossible to dismiss or discipline an officer.
82
Q

Professional standards:

Union rules may include the following for the investigation of police officers:

  1. Ban against the use of polygraphs or alcohol detection devices.
  2. Defined hours when an
    interrogation of an officer may occur.
  3. Advance notice advising an officer that he is subject to an investigation.
  4. Complex procedures that make it virtually impossible to dismiss or discipline an officer.
  5. _____________
A
  1. The right of an officer to pick certain members of the review panel.
83
Q

Professional standards/internal affairs is that section of the police agency that handles what?

A

Citizen complaints or initiate investigations of officers committing crimes or misusing their authority.

84
Q

Management of the professional standards/internal affairs unit:

Patty transgressions are handled on an informal basis by who?

A

Midline supervisors or the peer group.

85
Q

Professional standards/internal affairs is viewed with suspicion from two fronts what are they?

A

Citizens who are suspicious that it will make any difference since they believe the police will whitewash the incident. Police officers in that it abrogates the entire notion of fraternity in the police subculture.

86
Q

Management of the professional standards/internal affairs unit:

A nice balance is shown when ___________ has a major role in choosing the citizens to be added to the committees.

A

Police management

87
Q

Management of the professional standards/internal affairs unit:

To prevent false reporting, what should be advertised?

A

That a false complaint may result in prosecution.

88
Q

Management of the professional standards/internal affairs unit:

To prevent charges of whitewashing the professional standards/internal affairs unit should what?

A

Notify the complaint of the results of the investigation and what disciplinary action will be taken.

89
Q

Management of the professional standards/internal affairs unit:

If they complainant is not satisfied with the results of an internal investigation they should be directed where?

A

To the district attorney or the US Justice Department, especially in instances of alleged civil rights violations.

90
Q

Progressive discipline:

The three elements of progressive discipline?
DSA

A
  1. Documentation.
  2. Sanctions- must be related to the seriousness of the offense.
  3. Administration- there must be consistency which is difficult because of the range of situations and personalities involved in supervision.
91
Q

In collective bargaining agreements, disciplinary procedures follow what?

A

A grievance like procedure in terms of a written notice to the offender and in some cases stepwise review by a state labor relations Board

92
Q

The rule in disciplinary matters is that if the allegation is not ___________ , then it never officially happened!

A

In writing and in the officers personnel file

93
Q

Based on our review of collective bargaining agreements, the rights of a police officer suspected of wrongdoing involve the following:

  1. _____________
  2. Time and place of the interrogation.
  3. Right to legal counsel at interrogation
  4. The recording of interrogations.
  5. Written notification of determination and disposition of the complaint with reasons presented in the disposition.
A
  1. Notice of the nature of the investigation and the name of the complainant
94
Q

Based on our review of collective bargaining agreements, the rights of a police officer suspected of wrongdoing involve the following:

  1. Notice of the nature of the investigation and the name of the complainant
  2. ______________
  3. Right to legal counsel at interrogation
  4. The recording of interrogations.
  5. Written notification of determination and disposition of the complaint with reasons presented in the disposition.
A
  1. Time and place of the interrogation
95
Q

Based on our review of collective bargaining agreements, the rights of a police officer suspected of wrongdoing involve the following:

  1. Notice of the nature of the investigation and the name of the complainant
  2. Time and place of the interrogation
  3. ______________
  4. The recording of interrogations.
  5. Written notification of determination and disposition of the complaint with reasons presented in the disposition.
A
  1. Right to legal counsel at interrogation
96
Q

Based on our review of collective bargaining agreements, the rights of a police officer suspected of wrongdoing involve the following:

  1. Notice of the nature of the investigation and the name of the complainant
  2. Time and place of the interrogation.
  3. Right to legal counsel at interrogation
  4. ______________
  5. Written notification of determination and disposition of the complaint with reasons presented in the disposition.
A
  1. The recording of interrogations.
97
Q

Based on our review of collective bargaining agreements, the rights of a police officer suspected of wrongdoing involve the following:

  1. Notice of the nature of the investigation and the name of the complainant
  2. Time and place of the interrogation.
  3. Right to legal counsel at interrogation
  4. The recording of interrogations.
  5. ________________
A
  1. Written notification of determination and disposition of the complaint with reasons presented in the disposition.
98
Q

If there are three recommendations that can be provided please management in terms of dealing with equity and protecting department morale they would be what?

A

Consistency
consistency
consistency
-This means that written procedures must be followed in that punishment must fit the offense

99
Q

Police violence is usually dealt with how?

A

Reactively

100
Q

In a proactive approach to police violence a system of prevention is in place before violence happens. Police violence can be prevented, but when it occurs it can be dealt with immediately only if what?

A

Programs are in place

101
Q

Violence by police officers takes place within what?

A

The norms of secrecy, solidarity, and social isolation of the police culture.

102
Q

To understand police violence requires understanding how these police norms have what?

A

Encouraged police violence and coverups

103
Q

The norm of ________ is also used to protect deviant in violent police officers by creating a “blue curtain” between the police and the public.

A

Secrecy

104
Q

_________can go to far in treating all non-police, as the enemy. _________strengthens the blue curtain that covers up deviant in violent acts by police. __________ allows each police officer, administrator, and manager to protect violent and deviant cops and make the department look good.

A

Solidarity

105
Q

The perception of a hostile public creates a police attitude that is hostile to the community. Police officers know they can trust a cop but never an outsider this is an example of the norm of what?

A

The norm of social isolation

106
Q

Social isolation is especially damaging to police officers since it turns citizens into things. It starts with what?

A

It starts with using obscenities aimed at citizens and criminals.

Once a person but comes a thing you can do anything things can be hurt without guilt.

107
Q

The military model:
The use of military training and tactics changes the mission of the police and separates the police from the public. Without the military agenda, the members of the community become what?

A

Valuable allies in the fight against criminal activity.

108
Q

The best source a professional readings on police deviance is what?

A

Barker and Carter’s police deviance in which they cite the need for clear specific directives in a department. These directives have to be very specific.

109
Q

The use of obscenity on citizens can be considered what?

A

Psychological and emotional violence, because it demean citizens, treats them with no respect, and dehumanizes encounters with the public.

110
Q

White et al. Gives for situational reasons why police officers use of sanity in interactions with citizens:

  • ________
  • to establish social distance
  • to label and degrade citizens
  • to dominate and control citizens
A

• to gain the attention of the citizen

111
Q

White et al. Gives for situational reasons why police officers use of sanity in interactions with citizens:

  • to gain the attention of the citizen
  • ______________
  • to label and degrade citizens
  • to dominate and control citizens
A

• to establish social distance

112
Q

White et al. Gives for situational reasons why police officers use of sanity in interactions with citizens:

  • to gain the attention of the citizen
  • to establish social distance
  • ____________
  • to dominate and control citizens
A

• to label and degrade citizens

113
Q

White et al. Gives for situational reasons why police officers use of sanity in interactions with citizens:

  • to gain the attention of the citizen
  • to establish social distance
  • to label and degrade citizens
  • __________
A

• to dominate and control citizens

114
Q

Since the US Supreme Court case of ___________ it has been illegal to use deadly physical force to apprehend non-dangerous fleeing felon suspects.

A

Tennessee versus Garner

115
Q

From the available research, the evidence is overwhelming that a restrictive firearms policy that is tightly in force can be effective in what?

A

Reducing the number of police shootings

116
Q

The use of excessive force by police officers is a major problem and it seems that a _____________of officers have the most complaints.

A

Small minority

117
Q

The report of the independent commission of the LAPD (Christopher Commission) which investigated the Rodney King incident, showed some major problems. The commission found that performance evaluations of officers who used excessive force were generally what?

A

Generally positive.

The commission also found the complaint system was skewed against the complainant and internal affairs only investigated a few complaints.

118
Q

Obstacles to decreasing police violence:

SSSTMISODE

A
  • The norm of secrecy
  • the norm of solidarity
  • the norm of social isolation
  • turning people into things
  • the military model
  • internal affairs
  • strategic intervention for police deviance
  • police use of obscenity
  • police use of deadly force
  • police use of excessive force
119
Q

It is possible to manage the risk of police officers being involved in corruption or brutalizing behavior by developing what?

A

An early warning system (EW) to identify officers who are at risk.

120
Q

The Miami police department uses the following criteria to identify problem officers:

  1. _____________
  2. Control of persons (UOF) -five or more in the past two years.
  3. Reprimands -five or more in the past five years.
  4. Discharge of firearms- three or more in the past five years
A
  1. Complaints- five or more complaints with a finding of sustained or inconclusive in the past two years.
121
Q

The Miami police department uses the following criteria to identify problem officers:

  1. Complaints- five or more complaints with a finding of sustained or inconclusive in the past two years.
  2. _____________
  3. Reprimands -five or more in the past five years.
  4. Discharge of firearms- three or more in the past five years
A
  1. Control of persons (UOF) -five or more in the past two years.
122
Q

The Miami police department uses the following criteria to identify problem officers:

  1. Complaints- five or more complaints with a finding of sustained or inconclusive in the past two years.
  2. Control of persons (UOF) -five or more in the past two years.
  3. __________
  4. Discharge of firearms- three or more in the past five years
A
  1. Reprimands -five or more in the past five years.
123
Q

The Miami police department uses the following criteria to identify problem officers:

  1. Complaints- five or more complaints with a finding of sustained or inconclusive in the past two years.
  2. Control of persons (UOF) -five or more in the past two years.
  3. Reprimands -five or more in the past five years.
  4. ___________
A
  1. Discharge of firearms- three or more in the past five years
124
Q

Miami PD has six different ways to address officers in the early warning (EW) system:

RRRTFD

A
  1. Reassignment
  2. Retraining
  3. Transfer
  4. Referral to an employee assistance program
  5. Fitness for duty evaluation
  6. Dismissal pursuant to civil rules and regulations
125
Q

The police misconduct model:

The most famous study was the _________into police corruption which among other ideas presented the concept of meat eaters and grass eaters.

A

Knapp Commission Inquiry

126
Q

The police misconduct model:

Most administrators use the term _____________ when a supervisor or an officer is in violation of the state or federal law, departmental policies, or administrative rules.

A

Police misconduct

127
Q

The current inquiry into police misconduct focuses on what?

A

On serious behaviors that can be criminally or civilly liable.

128
Q

From the police misconduct model, a _____________ was also being reviewed as a way to explain in control police misconduct.

A

Departmental systems approach

129
Q

The Mollen investigation in New York City and the Ramparts investigation in Los Angeles found in those precincts serious problems based on what?

OLLP

A 
Officer quality
Lack of supervision
Lack of management audit an oversight
and Poor working conditions
(most of the issues were tied to drug enforcement and related schemes to sell evidence and punish drug dealers who did not pay)
130
Q

Based on works by Barker and Carter, Crank and Caldero, and Lersch, police misconduct activities include the following:
F___________________.
Payoffs for not performing a duty. Nonfeasance (failure to perform duty)
Gratuities
Sexual abuse and sexual favors. Free services and goods.
Abuse of deadly in physical force.
“Noble-cause reasons”

A

Felony and misdemeanor crimes.

131
Q

Based on works by Barker and Carter, Crank and Caldero, and Lersch, police misconduct activities include the following:
Felony and misdemeanor crimes. P__________________.
Nonfeasance (failure to perform duty)
Gratuities
Sexual abuse and sexual favors. Free services and goods.
Abuse of deadly in physical force.
“Noble-cause reasons”

A

Payoffs for not performing a duty.

132
Q

Based on works by Barker and Carter, Crank and Caldero, and Lersch, police misconduct activities include the following:
Felony and misdemeanor crimes. Payoffs for not performing a duty. N_________________
Gratuities
Sexual abuse and sexual favors. Free services and goods.
Abuse of deadly in physical force.
“Noble-cause reasons”

A

Nonfeasance (failure to perform duty)

133
Q

Based on works by Barker and Carter, Crank and Caldero, and Lersch, police misconduct activities include the following:
Felony and misdemeanor crimes. Payoffs for not performing a duty. Nonfeasance (failure to perform duty)
G_____________
Sexual abuse and sexual favors. Free services and goods.
Abuse of deadly in physical force.
“Noble-cause reasons”

A

Gratuities

134
Q

Based on works by Barker and Carter, Crank and Caldero, and Lersch, police misconduct activities include the following:
Felony and misdemeanor crimes. Payoffs for not performing a duty. Nonfeasance (failure to perform duty)
Gratuities
S________________
Free services and goods.
Abuse of deadly in physical force.
“Noble-cause reasons”

A

Sexual abuse and sexual favors.

135
Q

Based on works by Barker and Carter, Crank and Caldero, and Lersch, police misconduct activities include the following:
Felony and misdemeanor crimes. Payoffs for not performing a duty. Nonfeasance (failure to perform duty)
Gratuities
Sexual abuse and sexual favors. F________________
Abuse of deadly in physical force.
“Noble-cause reasons”

A

Free services and goods.

136
Q

Based on works by Barker and Carter, Crank and Caldero, and Lersch, police misconduct activities include the following:
Felony and misdemeanor crimes. Payoffs for not performing a duty. Nonfeasance (failure to perform duty)
Gratuities
Sexual abuse and sexual favors. Free services and goods.
A___________________
“Noble-cause reasons”

A

Abuse of deadly in physical force.

137
Q

Based on works by Barker and Carter, Crank and Caldero, and Lersch, police misconduct activities include the following:
Felony and misdemeanor crimes. Payoffs for not performing a duty. Nonfeasance (failure to perform duty)
Gratuities
Sexual abuse and sexual favors. Free services and goods.
Abuse of deadly in physical force.
N_____________

A

“Noble-cause reasons”

138
Q

Are a range of activities that are related to drug offenses these include planting evidence, lying under oath, stealing money and drugs from raids or evidence lockers, supplying informants with drugs, and killing suspects.

A

Noble cause

139
Q

Police departments should routinely conduct ___________ of their operations to ascertain whether they meet department and applicable state standards and expectations.

A

internal audits.

The audit is closely related to what is often called inspections

140
Q

Unlike accreditation, or the department presents it’s written policies and operations for external review the internal audit deals with what?

A

How well the policy or practice is working the audit can serve as an important planning tool for improving services and identifying potential problems.

141
Q

The auditor who should be a _____________, prepares questions to test the operational item or practice in terms of overall benefit to the department or any administrative concerns and issues.

A

Command level person

142
Q

True or false:

Audits of citizens can be undertaken.

A

True, for quality assurance one Police Department polls a sample of crime an accident victims to see if the responding officers were courteous and knowledgeable.

143
Q

The _____________is a review of behavior in operational areas that could result in criminal prosecution, civil legal action, internal discipline, or media attention.

A

The misconduct risk assessment.

144
Q

Misconduct assessment is based on three major premises:

  1. Prohibited conduct is defined in___________.
  2. Citizens can make a complaint in person, by letter, by phone, or anonymously complaint procedures are well publicized.
  3. The steps for complaint investigation, follow up, and resolution or no not only to the department but the public.
A
  1. Prohibited conduct is defined in the department rules manual and the department manual is a living document that is kept updated.
145
Q

Misconduct assessment is based on three major premises:

  1. Prohibited conduct is defined in the department rules manual and the department manual is a living document that is kept updated.
  2. Citizens can make a complaint ___________.
  3. The steps for complaint investigation, follow up, and resolution or no not only to the department but the public.
A
  1. Citizens can make a complaint in person, by letter, by phone, or anonymously complaint procedures are well publicized.
146
Q

Misconduct assessment is based on three major premises:

  1. Prohibited conduct is defined in the department rules manual and the department manual is a living document that is kept updated.
  2. Citizens can make a complaint in person, by letter, by phone, or anonymously complaint procedures are well publicized.
  3. The steps for complaint investigation, follow up, and resolution are _____________.
A
  1. The steps for complaint investigation, follow up, and resolution are not only to the department but the public.
147
Q

When conducting a misconduct assessment, the first step is what?

A

The internal review.

148
Q

An alternative to the military model, with its adversarial aggressive stance, is what?

A

The community policing model, by which the community sets the police agenda. Police middle-management in line officers become empowered by working closely with community groups on the communities agenda.

149
Q

The community policing model also curbs the effects of what?

A

The police norms of solidarity, secrecy, and social isolation.

150
Q

The proactive community model encourages more transparency for decision-making by what?

A

Helping the community understand decision-making as it exist in a police organization and having the community help set police policy.

151
Q

Police managers need to establish a procedure that treats officers accused of misconduct with what?

A

Respect otherwise the internal process of justice within the department begins to degrade officers and treat them as things.

152
Q

Officers need to have _________ if they are to respect citizens.

A

Self-respect

153
Q

Managers need to establish _____________ in all police hearings to protect both the public and the police officer.

A

“self respect criteria”

154
Q

Due process rights for police officers during a police hearing were established in __________by the Supreme Court.

A

Morrisey v. Brewer in 1972

155
Q

Morrissey v. Brewer: these procedural due process rights are as follows:

  1. W____________
  2. Disclosure of evidence
  3. Opportunity to be heard in person and to present witnesses.
  4. Right to confront and cross-examine the witnesses.
  5. Neutral and detached hearing body.
  6. Written statement by the fact finders as to the evidence relied on and reasons for action taken.
A
  1. Written notice of claim to violation
156
Q

Morrissey v. Brewer: these procedural due process rights are as follows:

  1. Written notice of claim to violation
  2. D______________
  3. Opportunity to be heard in person and to present witnesses.
  4. Right to confront and cross-examine the witnesses.
  5. Neutral and detached hearing body.
  6. Written statement by the fact finders as to the evidence relied on and reasons for action taken.
A
  1. Disclosure of evidence
157
Q

Morrissey v. Brewer: these procedural due process rights are as follows:

  1. Written notice of claim to violation
  2. Disclosure of evidence
  3. O____________
  4. Right to confront and cross-examine the witnesses.
  5. Neutral and detached hearing body.
  6. Written statement by the fact finders as to the evidence relied on and reasons for action taken.
A
  1. Opportunity to be heard in person and to present witnesses.
158
Q

Morrissey v. Brewer: these procedural due process rights are as follows:

  1. Written notice of claim to violation
  2. Disclosure of evidence
  3. Opportunity to be heard in person and to present witnesses.
  4. R_____________
  5. Neutral and detached hearing body.
  6. Written statement by the fact finders as to the evidence relied on and reasons for action taken.
A
  1. Right to confront and cross-examine the witnesses.
159
Q

Morrissey v. Brewer: these procedural due process rights are as follows:

  1. Written notice of claim to violation
  2. Disclosure of evidence
  3. Opportunity to be heard in person and to present witnesses.
  4. Right to confront and cross-examine the witnesses.
  5. N_____________
  6. Written statement by the fact finders as to the evidence relied on and reasons for action taken.
A
  1. Neutral and detached hearing body.
160
Q

Morrissey v. Brewer: these procedural due process rights are as follows:

  1. Written notice of claim to violation
  2. Disclosure of evidence
  3. Opportunity to be heard in person and to present witnesses.
  4. Right to confront and cross-examine the witnesses.
  5. Neutral and detached hearing body.
  6. W_____________
A
  1. Written statement by the fact finders as to the evidence relied on and reasons for action taken.
161
Q

Intervention Policies:

The secret to success is?

A

Deal with every problem in a swift and fair manner without any cover-up.

162
Q

All written rules and procedures should be written in?

A

Clear English and should be concise and to the point.

163
Q

Writing about the split second syndrome of police violence, James Fyfe states “The urgent, involuntary and public relationship between police and client creates a high potential for violence to averted police must apply what?”

A

Considerable diagnostic skills.

164
Q

In averting the potential for violence a proactive police department will have the following skills:

  1. S________________
  2. A stress management and anger control system that engages officers on an ongoing basis.
  3. A fair and public due process system for police and the public.
  4. A civilian rather than a military police management subculture.
  5. A professional follow up team that deals with the use of all police violence.
A
  1. Strict and enforce department rules concerning the use of police violence.
165
Q

In averting the potential for violence a proactive police department will have the following skills:

  1. Strict and enforce department rules concerning the use of police violence.
  2. A s________________
  3. A fair and public due process system for police and the public.
  4. A civilian rather than a military police management subculture.
  5. A professional follow up team that deals with the use of all police violence.
A
  1. A stress management and anger control system that engages officers on an ongoing basis.
166
Q

In averting the potential for violence a proactive police department will have the following skills:

  1. Strict and enforce department rules concerning the use of police violence.
  2. A stress management and anger control system that engages officers on an ongoing basis.
  3. A f_____________
  4. A civilian rather than a military police management subculture.
  5. A professional follow up team that deals with the use of all police violence.
A
  1. A fair and public due process system for police and the public.
167
Q

In averting the potential for violence a proactive police department will have the following skills:

  1. Strict and enforce department rules concerning the use of police violence.
  2. A stress management and anger control system that engages officers on an ongoing basis.
  3. A fair and public due process system for police and the public.
  4. A civilian rather than a military police management subculture.
  5. A p_________________
A
  1. A professional follow up team that deals with the use of all police violence.
168
Q

In averting the potential for violence a proactive police department will have the following skills:

  1. Strict and enforce department rules concerning the use of police violence.
  2. A stress management and anger control system that engages officers on an ongoing basis.
  3. A fair and public due process system for police and the public.
  4. A c______________
  5. A professional follow up team that deals with the use of all police violence.
A
  1. A civilian rather than a military police management subculture.

Proactive Police Management (12 decks)

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