3rd exam boss

Question 1

It is a process of sharing information through symbols, including words and messages.

Answer 1

Communication

Question 2

Information provided through communication maybe used for decision-making at various work levels in the organization

Answer 2

Information function

Question 3

Verbal communications are transmitted through hearing or sight.

Answer 3

Verbal

Question 4

A barrier is an obstacle that prevents access to effective communication

Answer 4

Barrier

Question 5

It is a means of conveying messages through body language, as well as the use of time, space, touch, clothing, appearance, and aesthetic elements.

Answer 5

Non-verbal communication

Question 6

Information provided through communication may be used for decision-making at various work levels in the organization. A construction worker, for instance, maybe given instructions on the proper use of certain equipment

Answer 6

Information function

Question 7

Communication is also oftentimes used as a means to motivate employees to commit themselves to the organization’s objectives.

Answer 7

Motivation function

Question 8

When properly communicated, reports, policies, and plans define roles, clarify duties, authorities, and responsibilities. Effective control is, then, facilitated.

Answer 8

Control function

Question 9

When feelings are repressed in the organization, employees are affected by anxiety, which, in turn, affects performance

Answer 9

Emotive function

Question 10

The most important step in effective communication is developing an idea. The idea to be conveyed must be useful or of some value.

Answer 10

Develop an Idea

Question 11

The next step is to encode the idea into words, illustrations, figures, or other symbols suitable for transmission.

Answer 11

Encode

Question 12

After encoding, the message is now ready for transmission through the use of an appropriate communication channel.

Answer 12

Transmit

Question 13

The next step is the communication process is the actual receiving of the message by the intended receiver.

Answer 13

Receive

Question 14

The next step, decoding, means translating the message from the sender into a form that will have meaning to the recipient.

Answer 14

Decode

Question 15

The next step is for the receiver to accept or reject the message.

Answer 15

Accept

Question 16

The next step is for the receiver to use the information

Answer 16

Use

Question 17

The last step in the communication process is for the receiver to provide feedback to the sender.

Answer 17

Provide Feedback

Question 18

_____________ are hindrances to effective communication arising from a communicator’s characteristics as a person, such as emotions, values, poor listening habits, gender, age, race, socioeconomic status, religion, education, etc.

Answer 18

Personal Barriers

Question 19

________________ refer to interferences in ineffective communication occurring in the environment where the communication is undertaken.

Answer 19

Physical Barriers

Question 20

_________ is the study of meaning as expressed in symbols. Words, pictures, or actions are symbols that suggest certain meanings

Answer 20

Semantic Barriers

Question 21

__________ refers to message flows from higher levels of authority to lower levels

Answer 21

Downward communication

Question 22

_______________ refers to messages from persons in lower-level positions to persons in higher positions.

Answer 22

Upward communication

Question 23

_________ refers to messages sent to individuals or groups from another of the same organizational level or position.

Answer 23

Horizontal communication

Question 24

Refers to a guidance a guidance or leadership, especially in a spiritual context.

Answer 24

Leading

Question 25

It is the person who leads or commands a group, organization, or country.

Answer 25

Leaders

Question 26

It refers to the ability to do something or act in a way, especially as a faculty or quality.

Answer 26

Powers

Question 27

It is the action of leading a group of people or an organization.

Answer 27

Leadership

Question 28

It refers to a distinguishing quality or characteristic, typically one belonging to a person.

Answer 28

Traits

Question 29

It is the ability to do something well; expertise.

Answer 29

Skills

Question 30

compelling attractiveness or charm that can inspire devotion in others.

Answer 30

Charisma

Question 31

It is a future event or circumstance which is possible but cannot be predicted with certainty.

Answer 31

Contingency

Question 32

Also known as authoritarian leadership.

Answer 32

Autocratic Leaders

Question 33

Also called Laissez-Faire

Answer 33

Free-Rein Leaders

Question 34

A person who occupies a higher position has legitimate power over persons in lower positions within the organization.

Answer 34

Legitimate Power

Question 35

When a person can give rewards to anybody who follows orders or requests, the is said to have reward power.

Answer 35

Reward Power

Question 36

When a person compels another to comply with orders through threats or punishment, he is said to coercive power.

Answer 36

Coercive Power

Question 37

When a person can get compliance from another because the latter would want to be identified with the former, that person is said to have referent power.

Answer 37

Referent Power

Question 38

Experts provide specialized information regarding their specific lines of expertise.

Answer 38

Expert Power

Question 39

Leadership may be referred to as “the process of influencing and supporting others to work enthusiastically toward achieving objectives.”

Answer 39

The Nature of Leadership

Question 40

Defined as having a means of measurement and initiating adjustments in the course of activity to address unwanted changes to cost, schedule, quality, or risk elements that have influenced the activity.

Answer 40

Control

Question 41

It refers to a thing aimed at or sought.

Answer 41

Objective

Question 42

It is an element or pathway within a control system that passes a controlling signal from a source in its external environment to a load elsewhere in its external environment.

Answer 42

Feedforward

Question 43

It takes place while an activity is in progress. It involves the regulation of ongoing activities that are part of the transformation process.

Answer 43

Concurrent

Question 44

It refers to a process that managers can use to evaluate how effectively their teams meet the stated goals at the end of a production process

Answer 44

Feedback Control

Question 45

It is an expert estimate of the value of something.

Answer 45

Appraisals

Question 46

Relating to the use of statistics.

Answer 46

Statistical

Question 47

Define as a lack of the quality or quantity required.

Answer 47

Inadequate

Question 48

It refers to an income, especially when of a company or organization and substantial nature.

Answer 48

Revenues

Question 49

It is a financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something.

Answer 49

Profot

Question 50

________ refers to the “process of ascertaining whether organizational objectives have been achieved; if not, why not; and determining what activities should then be taken to achieve objectives better in the future.”

Answer 50

Controlling