4

Question 1

Match the verbs with phrases

Answer 1

1. buy – b) a ticket
   
   2. confirm – d) their flight
   3. collect – e) their luggage
   4. go through – a) security
   5. queue – c) at the check-in
   6. watch – f) an in-flight movie
   7. take – j) a bus or taxi
   8. book – g) a hotel room
   9. do – h) some shopping
   10. check in – i) at the hotel

Question 2

aisle /aɪl/
Aisle seats

Would you like a window seat or an aisle seat (=seat next to the aisle)?

Answer 2

صندلی کنار راهرو

Question 3

Concierge

kɑːnsiˈerʒ/ noun [countable]

Answer 3

1 someone in a hotel whose job is to help guests by telling them about places to visit, restaurants to eat in etc
2 someone who looks after a block of apartments and who checks who is going in and coming out, especially in France

Question 4

a formal dinner for many people on an important occasion

Answer 4

banquet /ˈbæŋkwɪt/

Question 5

How much does the room cost per night?
€120

We can offer you the Business Suite for your event on July 8–9. It seats up to 50 people

Offer early/late sessions to avoid overlaps.
Suggest breakout areas or smaller rooms if available

We look forward to welcoming your team

Answer 5

Talking