4. CIC- 4, 5, 6, 7: Education Goals & Objectives, Program Content, Continuing Education, Evaluation Flashcards
(79 cards)
1
Q
Meeting format that typically has 10-12 participants drawn from a target audience. a- focus group b- symposium c- case study d- fishbowl
A
a
2
Q
Type of data referred to as 'soft data' a-quantitative b- qualitative c- informal d- questionaire
A
b
3
Q
In planning a meeting, what is concrete and identifiable? a- goals b- contract planning c- educational content d- objectives
A
d
4
Q
Lifelong (adult) learning is affected by which components? a- learning evnironment b- doing vs listening c- both a and b d- neither a or b
A
c
5
Q
What do you include in a speaker agreement letter? a- travel arrangements b- date, time, place of presentation c- info on accommodations d- all of the above
A
d
6
Q
What can you measure the success of a program with? a- surveys b- evaluations c- demographics d- revenue
A
b
7
Q
Asking for data by providing a scale for rating (excellent, good, fair, bad) is called what? a- multiple choice b- likert c- open ended d- none of the above
A
b
8
Q
Usually consists of counting frequencies and determining averages. a- math b- data analysis c- surveying d- calculated meeting metrics
A
b
9
Q
Adult learning objectives include which of the following?
a- gain professional knowledge
b- achieve recognition by obtaining certifications
c- obtaining license or certification as a condition of employment
d- all of the above
A
d
10
Q
What does CSEP stand for?
A
Certified Special Events Professional
11
Q
Most commonly used evaluation tool?
A
survey
12
Q
The credential conferred upon speakers for extensive speaking experience and client satisfaction.
A
CSP- Certified Speaking Professional
13
Q
The association that bestows the CSP certification?
A
NSA-National Speakers Association
14
Q
Term used to count credits for continuing legal education?
A
aka: CLE
15
Q
Software packages, online survey tools, and wireless hand-held devices are all examples of what?
A
Electronic Data Collection
16
Q
Soft data used to ask ‘why’?
A
qualitative
17
Q
3 main reasons that adult attend non- mandatory conferences.
A
- Research
- Information
- Networking
aka: RIN
18
Q
Often the largest part of a meeting and motivating factor for attending conferences?
A
non accredited sessions
19
Q
Term used to define a ‘meeting of experts in the field’?
A
Symposium
20
Q
Definition for ‘long term aims, broad descriptions’?
A
Goals
21
Q
Term for ‘lecture or dialogue usually between 10-50 pple. led by a specialist
A
Seminar
22
Q
Involves directly asking a percentage of a group about their opinions.
A
Sampling
23
Q
What does IACET stand for?
A
International Assoc for Continuing Education and Training
24
Q
What is a CPCE?
A
Certified Professional Catering Executive
25
What is a Fishbowl program format?
An interchange between an inner circle debating an issue and an outer circle of observers
26
What program format is hands on and intense?
| *Think Sage AP Essentials.
Workshop
27
Informal meeting, often academic or research oriented.
| *Think Texas State bookstore
Colloquium
28
Improving skills and professional knowledge are examples of...
Adult learning
29
CMP
Certified meeting professional
30
A type of survey where participants check off boxes that apply to them
Checklist
31
Divide audience into discussion groups, each of which reports group findings in following plenary session
Buzz session
32
What is concrete and identifiable?
Objectives
33
CMM
Certificate in Meeting Management
34
Another word for quantitative data?
Hard data
35
An expert at harvesting an audience's knowledge and experience?
*Think Matt Gobert
Facilitator
36
An example of a two-way question
y/n
37
CAE
Certified Association Executive
38
2 teams composed of 2-3 pple arguing opposite sides of an issue
Debate
39
Most important step in planning an event?
Determining purpose and creating clear goals and measurable objectives
40
Difference in goals and objectives?
Goals are long term and broad, obj are concrete, can be measured and state what the attendee will have learned by the end of the meeting
41
What guides every step of the planning process?
Goals
42
This affects a range of event functions that incl budget, f&b, marketing, A/V....
Objectives
43
What is the first step in strategic planning?
research!
44
What do you need to consider when researching for your strategic plan? DEREOST
```
Demographics
Education and experience
Reasons for attending
Educational needs
Opinions of previous events
Suggestions for improvements
Trade publications
```
45
4 types of research tools?
```
Focus groups
Survey
Sampling
Evaluation
FSSE
```
46
What is sampling?
When you directly query a percentage of attendees and about their opinions concerning event functions. As opposed to a survey that asks everyone
47
When are focus groups most effective?
When open ended questions are asked by a facilitator
48
These volunteer groups are put together to establish direction for educational association meetings and requires and expert to be on the committee in order to be accredited
Educational Programming Committees
49
Once you have determined the needs and interests of prospective attendees, you can develop goals, objectives and what else?
The program design
50
Specific and measurable goals are the basis for what?
The program design
51
Program design includes 2 things-
what attendees will learn- improve sales techniques
| how it will be measured - cont education, sales will increase by 5% in the next 2 months
52
A free standing pavilion or light structure, where printed info is avail
Kiosk
53
What is APEX?
Accepted Practices Exchange
54
Needs assessments do what?
They help you determine expectations so that you can define the scope and specifications that result in an event that satisfies attendees needs and desires
55
3 factors that are reviewed during a needs assessment. PCMA pg 19
collect and analyze meeting history
meeting host info
stakeholder data
56
How often is a needs assessment done?
every 2-3 yrs
57
How often is a high profile and costly meetings needs assessment done?
every yr
58
A meeting is taking place with 5k pple and the Gov of Mississipi. How often is a needs assessment done?
every yr
59
10 steps for conducting a needs assessment-
1- Make the decision to complete the assessment
2- Develop focus and specific objectives
3- Identify stakeholders
4- Determine time frame, budget, and staffing required to perform assessment
5- Select data collection methods
6- Collect data
7-Analyze data
8- Prioritize findings
9- Report the results
10- Utilize results to create meeting objectives, attendee outcomes, and program design
60
6 level of objectives- including '0'
```
0- statistics, scope, volume
1- Reaction, satisfaction and planned action objectives
2- Learning objectives
3- Application objectives
4- Business impact objectives
5- ROI objectives
```
61
Program format where 4 or 5 participants query the main speaker from the stage w questions from the audience and follow up questions
Term- Audience reaction team
62
Program format where you increase audience participation by dividing the audience into discussion groups, each of which reports the groups findings during a plenary session
Buzz session
63
Program format where the presenter is questioned on behalf of the audience
Interview
64
Program format where a lecture between 10-50 participants meet and share observations and experiences on a subject. Led by a specialist in the field. Often all have different skills but common interest. Highly interactive
Seminar
65
Program format where participation is limited, intense and hands on, learn a new skill
Workshop
66
Program format where experts in the field meet, papers are presented and discussed with a view to make recommendation concerning the problem under discussion
Symposium
67
Program format where small groups are formed on specific subjects, Arranged by basic, intermediate, advanced
Breakout session
68
Program format where an intense analysis of an individual unit or situation
Case Study
69
Mult sessions scheduled at the same time
Concurrent sessions
70
Program format to stimulate interest and debate
Controversy panel
71
Program format-the act of showing how to do something
Demonstration
72
Another name for the general session
Plenary session
73
Adult learning is affected by 3 components-
Learning environment
Doing vs listening
Inner motivation
74
This place will locate and book speakers according to your budget and specifications
Speakers Bureau
75
What do you need to keep in your resource handbook? 8 things
```
Contact information
Goals and objectives
Current program and past promotion pieces
Notes
Dates
Site information with map
A/V guidelines
All other related information
```
76
If an _________ questionnaire makes sense to a person with no knowledge of the event, you have done a good job. (p.40, CIC)
evaluation
77
What is used to measure success?
evaluations
78
5 things you need to evaluate after the event.
Conference- content and environment
Exhibitions- relevance, quality, presentation
Sites- accessibility, costs, incentives
Services- facility staff, CVB's, etc.
Additional elements- entertainment, recreational activities
79
Are Limitations of surveys? What are they? 3 things
biased response
leading questions
limited choices for response
