Test ch 8

Question 1

1. What is the benefit to the organization of ensuring that a significant proportion of attractive job openings are filled from within the organization?

Answer 1

1. Retention of lower-level employees
2. Morale
3. Loyalty

Question 2

2. Why is it said that the most effective interviewing involves more listening than talking?

Answer 2

1. You are not selling yourself to the applicant, it is just the opposite

Question 3

3. Why are you not permitted to ask an applicant whether he or she has a recommendation from a present employer?

Answer 3

1. This may be taken as discriminatory.

Question 4

4. How can you briefly describe essentially all of the questions that can be asked of a job applicant?

Answer 4

a.

Question 5

5. Why is it advisable to faithfully avoid short-answer questions in an employment interview?

Answer 5

1. You can learn more about a person by getting them to talk.

Question 6

6. What is the rationale for limiting employment reference checking to the human resources department only?

Answer 6

1. Reduce lawsuits
2. Let the trained experts handle it.
3. Information needs to be objective

Question 7

7. Under what circumstances might it be appropriate for human resources to send on or more applicants to you, application in hand, with no advance notification?

Answer 7

1. Human resources should be advised not to do that. You don’t need to be reading application during interview and you need to be prepared before seeing the applicant.

Question 8

8. What would your reaction be if a rejected applicant bypasses human resources and asks you directly, “Why didn’t you hire me?”

Answer 8

1. direct them to human resources

Question 9

9. What would be your reaction to an applicant who regales you with complaints about the organization he or she is leaving?

Answer 9

1. Get them back on track in your interview process

Question 10

10. Why should you not attempt to provide detailed answers to all of an applicant’s questions about pay and benefits?

Answer 10

1. You are interviewing and should be left up to human resources and talked about when you are ready to extend an offer.

Question 11

What can you discuss when interviewing?

Answer 11

1. Specific Knowledge and job skills
2. Background and experience required
3. formal education
4. job duties
5. confidentiality requirements
6. physical demands
7. working conditions