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Epic Cadence 101 > Study Questions > Flashcards

Study Questions Flashcards

1
Q

What registration form would you select to see patient information at a quick glance?

A

Interactive Face Sheet

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2
Q

What does it mean if the PRI? Column is blank on the provider’s schedule?

A

Slot is public

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3
Q

One of the slots on the provider’s scheudle is blue. What does that tell you?

A

Some of the regular openings were used, but there are still some available

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4
Q

What color slot does overbook security allow you to schedule into?

A

Yellow

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5
Q

True or False

You should always check to see if a ptaient has a a record in the system before creating a new one

A

T

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6
Q

How do you begin scheduling an appointment using the snapboard

A

Click on a time slot

Pathway is Epic Menu to Scheduling to Snapboard

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7
Q

True or False

When creating a dependent patient, you have the option to pull some of the information from an existing patient

A

T

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8
Q

What toolbar button do you click to begin transcribing an order

A

Orders Only

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9
Q

Define the term pool

A

A predefined group of resources used to schedule a patient

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10
Q

What is a block

A

Time reserved for a particular patient or visit type

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11
Q

What is a patient workqueue

A

A list of appointments and admissions that have errors or that meet certain criteria

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12
Q

True or False
After you confirm an appointment, the appointment will remain on the confirm appointment report until you manually remoave it

A

F

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13
Q

What are sequential appointments

A

Two or more appointments scheduled in the same entry process

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14
Q

What is a panel

A

A group of predefined visit types that are typically scheduled together

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15
Q

What do asterisks indicate on the Wait List report

A

That the patient is willing to see more that one provider for the wait list appointment

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16
Q

True or False

Hospital accounts can be linked to multiple visits

A

T

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17
Q

From the Referral Action activity, how can you tell which referral has been assigned to an appointment

A

A green check mark appears next to appointment

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18
Q

What three pieces of information can be pulled into the Appointment Entry from a referral

A

The appointment notes, the provider and the department

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19
Q

True or False

A Sequential appointment is also considered a panel

A

F

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20
Q

True or False

Only advanced visit types (visit with pools attached) can be part of a panel

A

F

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21
Q

When you Sign In a patient, her status changes from Scheduled to

A

Present

22
Q

Cancel: Original appointment is/is not canceled. Patinet will/will not come back for another visit

A

is/will not

23
Q

Reschedule: Originalappointment is/is not canceled. Patinet will/will not come back for another visit.

A

is not/will

24
Q

Why might pools be useful for schedulers?

A

Pulls in all resources possible for scheduling with out manually entering

25
Q

How can you tell a HAR has been assigned?

A

created (seen in headers)

26
Q

What are the four minimal pieces of information needed to make an appointment?

A
  1. Department 2. Visit Type 3. Provider or Resource 4. Start Search on Date
27
Q

Why might the Registration activity open when you Check in a patient?

A

The patient is missing and or not verified demographic, guarantor, or coverage information

28
Q

When you check in a patient, her status changes from Scheduled to…

A

Arrived

29
Q

How can you tell if an appointment has been altered using the End of Day Status list?

A

The appointment is highlighted in red on the Department Appointments report

30
Q

T/F: You can schedule a Follow-Up appointment at Check Out.

A

T

31
Q

What is the MSPQ? What is it used for?

A

It the Medicare Secondary Payor Questionnaire. It is used for determine if medicare should be he primary payor for an account

32
Q

T/F: When you schedule a Walk In appointment, the system selects the next open tie slot on the provider’s schedule for you.

A

T

33
Q

What security is needed to schedule into time marked unavailable?

A

Override

34
Q

Why do you need to enter dates when the patient wants to use a temporary or confidential address?

A

So the system knows when to use each address

35
Q

Define verification

A

Process of making sure all necessary information is present

36
Q

T/F: The permanent address is where the patient will receive statements,

A

False (the guarantor is received bills)

37
Q

When you begin adding a guarantor account for a patient, what account type is selected by default?

A

Personal/Family

38
Q

What is the effect of clicking PULL INFO on the Edit Contact Information window?

A

Pulls patient demographic information and phone in

39
Q

What do yield signs indicate in the system?

A

Necessary but not required information

40
Q

Jennifer is a patient in your organization. While she’s scheduling her appointment she lets you know she is going to be staying with her sick grandmother for the next two weeks. She wants any appointment information sent to her grandmother’s address. How can you set this up?

A

Set up temporary address in the demographics form under the temporary address tab Make the time available for two weeks

41
Q

What is the difference between the home workspace and the patient workspace?

A

Home workspace is the initial workspace a user sees once signed into Hyperspace. It shows user specific information. Patient workspace display patients related information

42
Q

What are four elements required in order to schdule an appointment on the Make Appointment Form?

A
  1. Provider/Resource 2. Department 3. Visit Type 4. Start Search On
43
Q

You need to schedule an appointment two weeks form today. What are two date shortcuts you could enter in the Start search on field?

A

t+14 or w+2

44
Q

What does it mean if a slot is yellow on the provider’s schedule?

A

There is an Overbook slot available

45
Q

What happens when you click Accept on the Appointment Review window?

A

Schedules the appointment

46
Q

What do the colors on a provider’s schedule mean?

A

Green-Open time available for scheduling, Blue - Multiple time slot with open times for scheduling, Yellow - Overbook available, Gray - Time Held, Red (multiple reasons depending on number (+,-, 0, or none) - time unavailable

47
Q

What is the difference between guarantor and guarantor account?

A
  1. Guarantor is the person who is financially entity who is financially responsible for a patient. 2. Guarantor account is a record that stores information about a guarantor
48
Q

Why is it important to search for an existing patient records before creating a new one?

A

To avoid creating duplicate records

49
Q

How can you quickly make an appointment from the snapboard?

A

Double click on the available time slot

50
Q

When creating a guarantor account for a patient under the age of 18, who does the system suggest should be the guarantor of the account?

A

It doesn’t suggest anyone. Must manually enter

51
Q

T/F: You can attatch a patient to another patient’s existing guarantor account.

A

T

Epic Cadence 101 (2 decks)

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