4.1 HRM Flashcards
(42 cards)
Functions of a HR manager
• Performance appraisal
• Provide rewards
• HR planning
• Provide training & development
• Employer - employee relationships
• Recruitment & selection
What is an HR plan?
Set by HRM. Ensures that the business has the correct number of employees in the firm, with the correct skills & qualifications to fill all roles in the firm.
Steps in HR planning
• Review current staff
• Forecast HR needs
• Estimate labour turnover
• Create a HR plan
• Review the plan
Benefits of HR planning
• Identify training needs
• Ensures enough staff
• Identifies labour turnover
What is recruitment?
Involves attracting suitable candidates with the relevant skills, qualifications & experience to apply to the role. Includes preparing job description & specification & creating a job advert.
What is selection?
Process of deciding which applicant is the most suitable for the job vacancy. Involves screening applicants, conducting selection tests, interviews & making job offers.
What is an interview?
A selection technique used to identify the candidate that most fits the job description and specification. Involves a formal meeting between the applicant and the representative of the company, EG: HR manager.
What is a panel interview?
A selection technique used to identify the candidate that most fits the job description and specification. Employee is interviewed by a group of interviewers rather than one to reduce bias. EG: Gender balance.
What is a probationary period?
A trial period during which the employer and the new employee can decide whether or not they are suitable fit for each other. If employer is unhappy with the performance of the new recruit, they can end their contract & likewise.
What is an equal opportunities employer?
This employer respects the Employment Equality Acts 1998-2015 when recruiting, selecting, promoting and training employees. It does not discriminate against employees based on grounds such as gender, age and race.
What is internal recruitment?
Business fills job vacancies with existing employees in the workplace. Can be achieved by:
• Promotion
• Redeployment
What is external recruitment?
Employers use external labour market to find new employees to fill the job vacancies. Can be achieved by:
• Job adverts on firms website & newspaper
• Recruitment agencies: Indeed
• Headhunting
Benefits of external recruitment
• Find best candidate - wider pool
• Easier to introduce change - no relationship
• Improve current staff- pick up on skills.
Disadvantages of external recruitment
• Low employee motivation - no promotions
• Expensive - adverts + training
• Slow to adapt - settle in, learn etc.
What is training?
A process that ensures employees have the skills, knowledge & attitudes needed to carry out their jobs efficiently. 2 types:
• On the Job
• Off the job
What is induction training?
Completed at start of employment. Induction training helps employees to become familiar with the business, employees, culture & procedures. It ensures employees have the work skills to make them fully productive.
What is on the job training?
Takes place in the workplace. EG:
• Work shadowing: Observing an experienced staff member, EG: watch them carry out tasks such as nurse, taking blood.
• Demonstration: Showing new employees how to carry out their role, eg: Shows how to operate till.
• Job rotation: New employee moves around the firm, eg works 3 months in finance & then 3 months in marketing.
Advantages of on the job training
• Reduces costs - Business don’t have to pay external organisation to run course.
• Increases productivity - Takes place in workplace, so no wasted time out of work = increasing productivity.
• Faster integration - As the new employee learns the job, they become familiar with how business is run.
Disadvantages of on the job training
• Increased errors - as trainer may pass on bad habits to the new employee, eg: Filing paperwork incorrectly.
• Quality of training - Quality of training will depend on the ability of trainer, if not good = employee will suffer.
• Increased staff resentment: Some staff may not want to train employees & become uncooperative.
What is off the job training?
Takes place outside the workplace. INCLUDES:
• Workshops
• Lectures
• Courses
Advantages of off the job training
• High quality: They are experts in specific areas, EG: ICT. Usually know more & can provide high Q training.
• Lower employee absenteeism: Some training may take place outside working hours, EG: Courses. reduces time away from work.
• Exchange ideas: Employees can meet staff from other organisations & gain insights and ideas to help their business.
Disadvantages of off the job training
• High cost: Can include travel expenses, training course fees & maybe overtime payments.
• Reduced productivity: May need to attend during work hours = less work completed.
• Lack of relevance: Employees may not need these skills = waste of time and money for business.
What is development in HR?
A long term approach used for existing employees. It encourages them to take on new challenges & focus on career development. Ensures employee have high level of skills, which improves their professional development.
Advantages of training & development
• Increased productivity/motivation
• Reduced Industrial relations
• Future managers
• Reputation
