4.2 Flashcards

(24 cards)

1
Q

What is a marketing plan?

A

Outlining the marketing objectives of an organization and framing marketing strategies to align with these objectives.

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2
Q

What is a market audit?

A

A check of the SWOT analysis of an organization’s marketing strategy, assessing product portfolio, competition intensity, and marketing strategy effectiveness.

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3
Q

What does a marketing plan typically include?

A
  • Marketing objectives
  • Marketing mix
  • SWOT analysis
  • STEEPLE analysis
  • Marketing budget
  • Market research
  • Strategies for unforeseeable conditions
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4
Q

What are market objectives?

A

Goals and targets set for marketing efforts.

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5
Q

What is the purpose of monitoring and reviewing in marketing planning?

A

To continuously check the progress of the marketing strategies.

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6
Q

What is the evaluation process in marketing planning?

A

Aids in decision making and assesses whether the marketing mix succeeded or failed in achieving objectives.

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7
Q

List three advantages of market planning.

A
  • Better preparedness for unforeseen conditions
  • Clear objectives for the organization’s goals
  • Enhanced decision-making capabilities
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8
Q

What is a disadvantage of market planning?

A

Not applicable in small industries and may take up significant time and resources in large firms.

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9
Q

What does STP stand for in marketing?

A

Segment, Target, Position.

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10
Q

What is a market segment?

A

Customers with similar characteristics grouped together based on needs and wants.

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11
Q

What is a customer profile?

A

Demographic and psychographic characteristics of customers, such as age and gender.

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12
Q

True or False: Market segmentation leads to market targeting.

A

True.

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13
Q

List the three types of market segmentation.

A
  • Demographic
  • Geographic
  • Psychographic
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14
Q

What is a niche market?

A

A premium segment targeting high-end customers with differentiated products.

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15
Q

What is a mass market?

A

An undifferentiated market that ignores targeting specific segments.

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16
Q

What is a unique selling point (USP)?

A

A unique feature of a business product that differentiates it from rivals.

17
Q

List the elements that can lead to product differentiation.

A
  • Product
  • Pricing
  • Place
  • Packaging
  • Physical environment
  • People
  • Process
  • Promotion
18
Q

What are the advantages of product differentiation?

A
  • Adds value to the product
  • Increases brand recognition
  • Promotes brand loyalty
19
Q

What are the disadvantages of differentiation?

A
  • Not enjoying economies of scale
  • Time-consuming
  • Expensive
  • Excessive differentiation can drain resources
20
Q

What is the purpose of a perception map?

A

A visual representation of customer perception of a product in relation to other products.

21
Q

What are the three steps in repositioning?

A
  • Identifying competitive advantage
  • Deciding on the strength of the product
  • Implementing the position in the marketing mix
22
Q

What are Porter’s three basic strategies for repositioning?

A
  • Cost leadership
  • Differentiation
  • Focus
23
Q

Fill in the blank: A _______ market targets commercially valued groups of customers.

24
Q

Fill in the blank: A _______ market ignores targeting market segments.