438 Exam 2 Flashcards

(75 cards)

1
Q

What are the two biggest factors in distinguishing competitive strategy?

A

Company’s Market target is broad or narrow

Competitive advantage linked to lower costs or differentiation

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2
Q

Five Generic Competitive Strategies

A

Low-cost provider strategy
Broad differentiation strategy
Best-Cost provider
Focused (Market Niche) strategy based on low cost
Focused (Market Niche) strategey based on differentiaton

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3
Q

Successful low-cost leards are:

A

Exceptionally good at finding ways to drive costs out of their business

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4
Q

A low-cost Leader’s basis for competitive advantage is

A

lower overall costs than competitors

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5
Q

Two options for low-cost advantage

A

Use the lower-cost edge to underprice competitors

Content with market share, keep price

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6
Q

Two avenues for achieving a cost advantage

A

Do a better job performing value chain activities more cost effectively

Revamp firms overall value chain to eliminate or bypass cost-producing activities

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7
Q

How companies can revamp their value chain

A

Selling direct to consumers, cut out costs for distributors/retailers
Use Technologies/information systems that cut out value chain activities
Streamline operations by cutting low value-added work activities
Reduce shipping costs by locating supplier warehouses near facilities

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8
Q

Success in achieving a low-cost edge over rivals comes from

A

Out-managing rivals in finding ways to perform value chain activities faster, more accurately and more cost effictiantly

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9
Q

Reducing price does not lead to higher total profits unless

A

the incremental gain in total revenues exceeds the incremental increase in total costs

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10
Q

How do companies achieve a differentiating-based competitive advantage

A

Product or service whose attributes differ significantly from your rivals

Set of capabilities for delivering customer value that rivals do not have
lower buyer’s cost, raise product performance

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11
Q

Differentiation works best when

A

Many ways to differentiate and buys perceive the differences as having value
Buyers needs and uses are diverse
Few rival firms are following a similar differentiated approach
Technogical change is fast-paced

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12
Q

Best-cost provider stategies

A

Aim at giving customers value for the money by satisfying buyers expectations
Target market is value-conscious buyer

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13
Q

Best cost provider strategies work best when

A

Markets where product differentiation is normal and value-conscious buyers purchase midrange products

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14
Q

Risk of best-cost provider strategy?

A

Being squeezed between firms using low-cost and differentiation strategies

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15
Q

Focused Low-cost strategy

A

Serves buyers in the target market niche at a lower cost and price than rivals
Lowers cost by limiting customer base

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16
Q

Difference between low-cost and focused low-cost strategies is

A

The size of the buyer group the company is trying to appeal

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17
Q

Focused differentiation strategy

A

Securing a competitive advantage with a product designed to appeal to the unique preferences and needs of a narrowly defined group of buyers

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18
Q

Focused differentiation strategy: success depends on?

A

the existence of a buyer segment looking for special product attributes and firm’s ability to stand apart from rivals.

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19
Q

Four distinct facets of corporate strategy

A

Picking new industries to enter and how to enter
Boost combined performance
Leverage cross-business value chain relationships
Establishing investment priorities

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20
Q

Companies should diversify when?

A

Can expand to industries that complement its present business
Can leverage existing competencies
Can lead to decreased cost
Powerful brand name that can be transferred to the new products

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21
Q

In regards to diversification, how is success measured?

A

By adding long-term economic value

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22
Q

Attractiveness Test

A

Competitive conditions in industry will produce a profit

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23
Q

Cost of entry test

A

Costs less to enter industry than potential profits

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24
Q

Better-off Test

A

New business improves performance of existing businesses

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25
Unrelated diversification
Contain no useful cross-business relationships, done through acquisitions
26
Related Diversification
Posses valuable cross-business value chain similarities Perform better under corporate umbrella than alone Strategic Fit: One or more activities of the value are similar
27
Combination of unrelated and related diversification
Dominant-Business enterprises Narrowly diversified Broadly diversified Unrelated businesses
28
Evaluating Strategy of diversified company
Evaluate industry attractiveness and business-unit competitive strength Check for cross business-unit competitive strength and cross-business strategic fits Rank business units on performance and priority for resources Craft new strategic moves
29
Five Strategies for strategic moves
``` Stick with present lineup Broaden the diversification base Retrench to narrow base Restructure Pursue multinational diversification ```
30
Stick with present lineup
When present businesses have growth potential
31
Broaden the diversification base to:
Acquire more businesses and build new positions
32
Retrench to narrow base when
Diversification strategy is too large | Focus resources on industry areas that are stronger performers
33
Restructure to
Sell off competitively weak businesses Use cash from divestitures to make acquisitions in promising industries Adjust internal strategies by altering organizational structure
34
Pursue multinational diversification
More businesses and more markets | Contains more competitive advantage potential
35
Business Ethics
Application of ethical principles to business and personnel
36
Ethical Universalism
Concepts of right or wrong are universal
37
Ethical Relativism
Religion, culture create multiple sets of standards for what is right and wrong
38
Integrative Social Contracts Theory
Middle Ground between universalism and relativism | Universal Ethical principles supersede local norms
39
Ethical standards of company should be based on
Limited set of universal ethical principles that are widely recognized Local cultures, shared traditions and values
40
Three types of Managers
Moral Manager Immoral Manager Amoral Manager
41
Moral Manager
Higher standards of ethical behavior | Govern Own actions and actions of employees
42
Immoral Manager
No regard for ethical standards | Single Minded pursuit of company's interests
43
Amoral manager
Operate within legal standards, but may not be ethical
44
Social Responsibility as it applies to business
Action to promote workforce diversity Efforts to employ an ethical strategy & ethical principles Making charitable donations Actions to promote or enhance the Enviornment Actions to create a workplace that enhances employee quality of life
45
Social responsibility strategy
Socially responsible endeavors a company elects to pursue Custom-tailored strategy How they do business and how they fulfill duties to stakeholders and society
46
Linking social performance targets to compensation
Incorporate measures to compensate emplotees for social responsibility Builds culture of social responsibility 80% agree
47
Business case for social responsibilty
Generate internal benefits Reduces risk of damaged reputation best interest of shareholders
48
Offensive strategies
Improve market position or business performance | Use resource strengths to attack rival's wekanesses
49
Types of Offensive Strategies: Offer equal or better product at
lower cost
50
Types of Offensive Strategies: Leapfrog by
Being first adopter of technology or first to market
51
Types of Offensive Strategies: Focusing on Innovation to
draw sales away from less innovative rivals
52
Types of Offensive Strategies: Adopting or Improving
on ideas of rivals
53
Types of Offensive Strategies: Attacking market where
rival makes large profits
54
Types of Offensive Strategies: Attack
Competitive weakness of rivals
55
Types of Offensive Strategies: Go around
Competitors and capture unoccupied markets
56
Types of Offensive Strategies: Hit and run Or
Guerrilla Tactics
57
Types of Offensive Strategies: Launch preemptive strike to
discourage rivals
58
Offensive Strategies: Choosing which rivals to attack
Market leaders that are vulnerable Runner-up firms with weaknesses where challenger is strong Struggling enterprises that are on the verge of going under Small firms with limited capabilities
59
Defensive Strategies
Purposes are to lower risk of being attacked, weaken impact of attack, have rivals attack other firms Blocking Challengers Likelihood of retaliation
60
Website for distribution of information only
Used when distribution networks are strong | Reduce channel conflict
61
Website as minor distribution channel
Used when profit from online sales is greater than retail sales Encourages buyer's to go on website Enables build-to-order manufacturing
62
One of several distribution channels
Bricks and Clicks | Expands geographic reach
63
Primary distribution channel
Buying product online has strong appeal | Look at delivering value to buyers
64
Outsourcing strategy
Farming out certain value chain activities to outside vendors
65
Vertical integration strategies
Extends competitive and operating scope within the same basic industry
66
Vertical Integration: Forward
Better access to end users Better brand awareness Direct sales and internet retailing may lower distribution costs Costs advantage over rivals Result in lower selling prices to end users
67
Vertical Integration: Backwards
Generates costs savings | Enhance companies technological capabilities
68
Vertical integration strategies: Disadvantages
Increase investment in industry= increase risk Rely on own activities Slower to meet preferences Stuck with integration due to investment
69
Collaborative partnerships where two or more companies join forces to
Achieve mutually beneficial strategic outcomes
70
Strategic because:
Facilitate business objectives, build capabilities cover weaknesses, assist entry into markets, block threats
71
Advantages of Strategic Alliance and Partnerships
Facilitates mutual learning, cooperation and adaptation to change Alliance in value chain activities= competitive advantage Ingrease global presence and build foundation in future industry
72
Many strategic alliances and partnerships are short-lived or fail due to
Mutual learning ends, diverging objectives, can't work together, better options, increased rivalry.
73
Merger
Pooling of equals with a newly created company
74
Acquisition
One company purchases and absorbs another company
75
First mover strategies
Helps build firm's image with buyers Early commitments can produce cost advantages First-Time consumers face high cost of switching products Constitutes a preemptive strike making imitation hard First time customers remain loyal to pioneering firms