Competencies

Question 1

Multicultural Competence

Answer 1

awareness, knowledge, and skill necessary to establish a foundational ability to effectively interact with people from different cultural perspectives

Question 2

MC awareness

Answer 2

attitudes, values, beliefs, and assumptions that shape our understanding of other individuals who are culturally different from us

Question 3

MC knowledge

Answer 3

information about distinct cultural groups and content knowledge about cultural constructs

Question 4

MC Skills

Answer 4

behaviors used to effectively apply mc awareness and knowledge

Question 5

Staffing and Supervision Competence

Answer 5

Winston Creamer Model:

Recruitment and selection; orientation; supervision; evaluation; professional development; separation

Question 6

Teaching

Answer 6

Student Services, Student Development, & Student Learning

Question 7

Advising and Consultation

Answer 7

students’ learning can be encouraged through a helping relationship between professional and student

Question 8

Conflict Management

Answer 8

Beneficial v. Competitive conflict

Question 9

Conflict Management Strategies

Answer 9

Values Theory
Conflict Mediation
HR Theory
Restorative Justice
Hospitality
Charity