Chapter 14

Question 1

Hierarchical authority

Answer 1

Structure of bureaucracy

Question 2

Task specialization

Answer 2

Quality of bureaucracy

Question 3

Merit principle

Answer 3

Based on how well you do

Question 4

Impersonality

Answer 4

Bureaucracy

Question 5

Patronage

Answer 5

Jobs offered used to be based on patronage

Question 6

Pendleton civil service act

Answer 6

Set up modern day civil service

Question 7

Civil service

Answer 7

Hire and promote members based on merit

Question 8

Merit principle

Answer 8

Entrance exams and promotion ratings reward workers

Question 9

Hatch act

Answer 9

Prohibits civil service workers from actively participating is partisan politics while on duty

Question 10

Office of Personnel Management

Answer 10

In charge of hiring for most agencies

Question 11

General schedule ranking

Answer 11

Pay rate of a federal govt job

Question 12

Senior Executive Service

Answer 12

Highest paying and most important jobs

Question 13

Plum Book

Answer 13

Lists top federal jobs available for direct presidential appointment with senate confirmation

Question 14

Independent regulatory commission

Answer 14

Makes and enforces rules to protect public interests in the economy

Question 15

Federal reserve board

Answer 15

Governs banks, regulates money supply, and interest rates

Question 16

National labor relations board

Answer 16

Regulates labor management

Question 17

Federal trade commission

Answer 17

Regulates business practices and controlling monopolistic behavior

Question 18

Securities and exchange commission

Answer 18

Polices the stock market

Question 19

Government corporation

Answer 19

Provides a service to public sector at a cost

Question 20

Independent executive agencies

Answer 20

Agencies that aren’t cabinet departments, regulatory commissions, or govt corporations

Question 21

General services administration

Answer 21

Governments landlord handles buildings, supplies, and purchasing

Question 22

National science foundation

Answer 22

Supports scientific research

Question 23

NASA

Answer 23

Takes Americans to space

Question 24

Policy implementation

Answer 24

Laws must be implemented to affect us

Question 25

Program design

Answer 25

A law, executive order, judicial decision

Question 26

Lack of clarity

Answer 26

Overly complex law, difficult to interpret

Question 27

Lack of resources

Answer 27

agencies lack funding, personnel, training, equipment etc to do assigned tasks

Question 28

Lack of authority

Answer 28

Many agencies lack authority to investigate and punish offenders

Question 29

Administrative routine

Answer 29

Following standard rules to make decisions

Question 30

Standard operating procedures

Answer 30

Set of guidelines meant to give uniformity to a process

Question 31

Administrative discretion

Answer 31

Ability of some administrators to be able to select from a variety of responses to a problem

Question 32

Street-level bureaucrats

Answer 32

Those who are in constant contact with the public and have administrative discretion

Question 33

Fragmentation

Answer 33

Administration can be split many times over

Question 34

Voting rights act of 1965

Answer 34

Outlawed literacy tests and methods of discrimination, worked because of strict enforcement

Question 35

Privatization

Answer 35

Push to use private sector in the levels of govt

Question 36

Regulation

Answer 36

No regulations until 1887, regulations set guidelines are set around guidelines and rules to regulate business activities

Question 37

Deregulation

Answer 37

Helps America compete and lowers prices

Question 38

Command and control policy

Answer 38

System of regulation where govt tells business how to reach certain goals, checks they are followed and punishes offenders

Question 39

Incentive system

Answer 39

Market like strategies such as rewards to manage public policy

Question 40

Iron triangles

Answer 40

When agencies, subcommittees and interest groups work together to depend on and benefit one another

Question 41

Bureaucracy

Answer 41

Administrative system governing a large institution (biggest is defense)