On site experiences

Question 1

5 elements of a cognitive map

Answer 1

1) paths - streets, sidewalks.
2) edges - perceived boundaries.
3) districts - relatively large sections of the city distinguished by some identity or character.
4) nodes - intersections and focal points.
5) landmarks - distinctive and recognisable objects/buildings which serve as external reference points.

Question 2

Waiting lines definition

Answer 2

the experience of waiting explained by psychological and physical needs.

Question 3

Better management of queues (4)

Answer 3

• waiting lines is a major tourism issue.
• quota systems: limits on the number of people and time for viewing or time of year the resource is on display.
• development of waiting in lines management needs physical and informational provision attention.
• provide info on waiting times, free entertainment, Disney fast pass.

Question 4

On site information provision (4)

Answer 4

• guides
• static information provision e.g. Signs, brochures.
• new technologies and information provision e.g. Tourist radios, scan for info.
• local community as an information source for visitors.

Question 5

Conflicts on site (2)

Answer 5

• it is not editable, but a challenging topic which can have a negative view on tourism.
• causes of conflict can include negative attitudes, aggression and hostile behaviours.

Question 6

The tourist gaze (3)

Answer 6

• a perspective on tourist behaviour which emphasises the visual aspect of tourism and applies to crowds.
• subdivided into:
  > the romantic gaze - a tradition associated with 19th century appreciation of the environment and linked to religions.
  > the collective gaze - the enjoyment of being with other people and the sense of fun in a crowd.

Question 7

Key factors important in managing on site experiences (3)

Answer 7

1) orientation and mapping
2) managing crowding density levels
3) interpreting the site experience