Chapter 6 - PM & HRM

Question 1

What are the two broad ways of measuring implementation success?

Answer 1

Time and budget.

Was it done when it was supposed to be? Did it finish within the budget?

Question 2

Name the four project management phases

Answer 2

1. Initiation
2. Work breakdown
3. Project execution
4. Project close-out

Question 3

What is the benefit of a Gantt chart?

Answer 3

Lists tasks, timelines, and identifies who is responsible for a task

Question 4

What is the critical path mehod?

Answer 4

Identifying the sequences of tasks where there is no flexibility. If these tasks change, the entire project is affected.

Question 5

What are the benefits of project management tools?

Answer 5

• Identifies all project activities
• Establishes a schedule for task completion
• Allows for scenario analysis
• “What gets measured gets done”

Question 6

Name some critical success factors?

Answer 6

• Top management support
• Provision of timely and adequate resources
• ongoing and open communication
• conducive organizational culture
• change management methodology

Question 7

What are the three most important operating procedures for any project manager?

Answer 7

1. Actively engage the right people
2. Keep communication open
3. Recognize work well done