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BCOR 330 > Exam 1 > Flashcards

Exam 1 Flashcards

1
Q

Goal of MIS

A

Managing information systems to achieve business strategies

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2
Q

Components of an info system

A

hardware, software, data, procedures, people

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3
Q

business professionals need to do four things

A
  • take an active role to ensure systems meet their needs
  • understand how IS is constructed
  • consider users needs during development
  • learn how to use the IS ancillary (security, backups)
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4
Q

IS exists to:

A

help people achieve business strategies

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5
Q

Jason Green

A
  • founder and CEO of AllRoad Parts
  • Senior year of college started informal eBay business buying and selling hard-to-find mountain bike parts.
  • Marketing and management experience.
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6
Q

AllRoad Parts

A
  • 10-year-old, privately owned company selling parts for adventure vehicles
  • high margin products and high inventory costs
  • large selection
  • forms project teams
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7
Q

marketable skills

A
  • abstract reasoning
  • systems thinking
  • collaboration
  • ability to experiment
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8
Q

abstract reasoning

A
  • ability to make and manipulate models
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9
Q

systems thinking

A
  • Ability to model system components, connect inputs and outputs among components to reflect structure and dynamics of system observed.
  • Ability to discuss, illustrate, critique systems; compare alternative systems; apply different systems to different situations.
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10
Q

collaboration

A
  • Two or more people working together to achieve a common goal, result, or work product.
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11
Q

ability to experiment

A
  • Make reasoned analysis of an opportunity; developing and evaluating possible solutions.
  • Avoid “Fear of failure paralyzes.”
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12
Q

Moore’s Law

A

The number of transistors per square inch on an integrated chip doubles every 18 months.

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13
Q

five component model difficulty

A

Increases in difficulty from hardware to people

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14
Q

most important part of the five component model

A

people

  • cognitive skills give people the ability to conceive information from data
  • information is value people add to information systems
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15
Q

difference between IT and IS

A

Information technology drives development of new information systems.

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16
Q

Information technology (4)

A
  • products
  • methods
  • inventions
  • standards
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17
Q

IT components =

A

Hardware + software + data

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18
Q

IS =

A

IT + Procedures + People

19
Q

What is information

A
  1. Knowledge derived from data, where data are recorded facts or figures.
  2. Data presented in a meaningful context.
  3. Processed data, or data processed by summing, ordering, averaging, grouping, comparing, or other similar operations.
  4. A difference that makes a difference.
20
Q

information vs data

A

information is derived from data

21
Q

information and people

A
  • graph itself is not information
  • ability to conceive information from data is determined by cognitive skills
  • people perceive different information from the same data
22
Q

necessary data characteristics

A
  • accurate
  • timely
  • relevant
  • just sufficient
  • worth its cost
23
Q

two characteristics of collaboration

A
  1. Two or more people working together to achieve a common goal.
  2. Feedback and iteration
    - Cooperation lacks feedback and iteration
24
Q

important characteristics of a collaborator

A
  • enthusiastic about the subject
  • open-minded
  • curious
  • speaks their mind
  • timely
  • willing to enter difficult situations
  • good listener
25
Q

not important characteristics of a collaborator

A
  • well organized
  • well liked
  • already earned trust
  • experience as a collaborator
  • skilled persuasive presenter
26
Q

keys to good feedback

A
  • be specific
  • offer suggestions
  • avoid personal comments
  • strive for balance
  • question your emotions
  • do not dominate
  • demonstrate a commitment to the group
27
Q

criteria for judging team success

A
  1. successful outcome
  2. growth in team capability over time
  3. meaningful and satisfying experience
28
Q

four purposes of collaboration

A
  1. become informed
  2. make decisions
  3. solve problems
  4. manage projects
29
Q

solving problems

A
  1. define the problem
  2. identify alternative solutions
  3. specify evaluation criteria
  4. evaluate alternatives
  5. select an alternative
  6. implement a solution
30
Q

requirements for a collaboration information system

A
  1. hardware
  2. software
  3. data
  4. procedures
  5. people
31
Q

software examples

A

email, text messaging, google drive, Microsoft web apps, other tools to support collaborative work

32
Q

criteria for team success

A
  1. complete the work, on time, on budget
  2. growth in team capability
  3. meaningful and satisfying experience
33
Q

version control

A

involves one or more of the following capabilities:

  • User activity limited by permissions
  • Document checkout
  • Version histories
  • Workflow control
34
Q

Microsoft sharepoint

A
  • Large, complex, and very robust application for all types of collaboration.
  • Used by thousands of businesses, and SharePoint skills are in high demand.
    Installed on company’s - Windows servers or access it over the Internet using SharePoint Online.
35
Q

Kant’s categorical imperative

A

what you ought to do, independent of your own wants

36
Q

Utilitarianism

A

morality of an act is determined by its outcome

37
Q

common information security issue

A

simultaneous hack of facebook and mix accounts because same username and password

38
Q

passwords should be

A
  • at least 8 characters
  • upercase and lowercase letters
  • numbers
  • special characters
39
Q

passwords should not include

A
  • first, last, or middle name
  • username
  • blank spaces
  • one of the last 5 passwords used
40
Q

Phishing

A
  • deceptive email that may look legitimate

- tries to trick the recipient into sending personal information to an unknown entity

41
Q

Competitive Forces

A
  • competition from vendors who manufacture substitutes
  • competition from new competitors
  • competition from existing rivals
42
Q

Bargaining power forces

A
  • bargaining power of suppliers

- bargaining power of customers

43
Q

how to create competitive advantage

A
  • enhance existing products
  • differentiate products
  • lock in customers
  • raise barriers to market entry
  • increase profit margins by decreasing costs and decreasing errors
44
Q

IS competitive advantage

A
  • collecting customer info
  • autofilling parts of forms
  • selecting saved delivery address

BCOR 330 (4 decks)

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