Key terms

Question 1

Define ‘Statutory’

Answer 1

Something that is required by law

Question 2

What is the ‘Care Quality commission’ ?

Answer 2

• A executive non-departmental public body o the department of health.
• Established in 2009 to regulate and inspect health and social care services in England.

Question 3

What is ‘Mixed economy of care’ ?

Answer 3

• A care system that combines public,private, voluntary and informal sector provision.
• Each of these types of care are funded in a different way hence the term ‘mixed economy’

Question 4

Define ‘Role’

Answer 4

A part an individual has to play

Question 5

Define ‘Normalisation’

Answer 5

A concept that is associated with care for disabled people, especially those who have a physical or learning difficulties and people who are experiencing mental health problems.

Question 6

Define ‘Empowerment’

Answer 6

This refers to the process of enabling or authorising a person to gain control over their life

Question 7

Define the ‘public (statutory) sector’ with examples

Answer 7

This sector include the NHS, it is the part of an economy that is controlled by the state.
E.g. Social services and GP surgeries

Question 8

Define the ‘private sector’ with examples

Answer 8

The part of the national economy that is not under direct state control.
E.g. Dental practices, Private hospitals and physiotherapists

Question 9

Define the ‘Voluntary sector’ with examples

Answer 9

• This is known as a non-profit sector
• It is the duty of social activity undertaken by organisations that are for non profit.
  E.g. Church Playgroups, Charities, Volunteer drivers

Question 10

Define ‘Informal care sectior’

Answer 10

Care that is provided by relatives and friends on an un-paid basis outside the professional care system.

Question 11

What was the normalisation model based around?

Answer 11

The idea that people should fit in with society rather than society should have to except people with learning disabilities.

Question 12

What does the normalisation model say?

Answer 12

That where possible people should be able to use normal services and specialised services should only be provided if they are likely to meet additional needs that cannot be met by general services.

Question 13

Define ‘Networking’

Answer 13

Networking is where informal links are made within and between different groups which from the same or different organisations.

Question 14

How do networks health people?

Answer 14

Networks make is easier for individuals to share information and five each other emotional and practical support.

Question 15

Give an example of networks in a health care setting.

Answer 15

Networks can develop between or within departments in a hospital.

Question 16

Define ‘ Advocacy’

Answer 16

Advocacy is a process where by a worker,carer or volunteer speaks or acts on behalf of a client or patient to ensure they receive the service they require and are entitled to.

Question 17

Why was advocacy developed?

Answer 17

As a results of changes in policy, particularly related to the closure of long stay hospitals in the 1980’s when people with learning difficulties where discharged into the community.

Question 18

What does advocacy do?

Answer 18

• It support people to speak for themselves
• It helps people to understand their rights and making sure these rights are respected.
• It provides information and support so that choices can be made and problems resolved.

Question 19

Name the 6 different types of advocacy.

Answer 19

• Self advocacy
• Parent/carer advocacy
• Crisis advocacy
• Professional advocacy
• Peer advocacy
• Citizen advocacy

Question 20

Define ‘Self Advocacy’

Answer 20

When someone speaks up for themselves

Question 21

Define ‘Parent/carer Advocacy’

Answer 21

Where the services user is either a child or is an adult who has had an head injury that has effected there mental health capacity to contribute to care planning and consent.

Question 22

Define ‘Crisis Advocacy’

Answer 22

The could be undertaken by a volunteer or a paid advocate to deal with a one off crisis situation

Question 23

Define ‘Professional Advocacy’

Answer 23

Professional advocates are paid and formally supervised , trained, support and monitored to act as advocates for others.

Question 24

Define ‘Peer Advocacy’

Answer 24

This may involve a person who has experience a service supporting a client who is using the service

Question 25

Define ‘Citizen Advocacy’

Answer 25

A one-to-one relationship between a volunteer spokesperson and the client

Question 26

Give some advantages for empowering service users

Answer 26

• It gives a service user power
• It is not treating them as pass receivers of health and social care services
• Service users are active participant in the care planning process and decision making
• Empowered clients = Informed decisions