4th Quarter Flashcards
(108 cards)
a written document which shows the conversion process which takes place in a business – from input to a desirable output.
4M’s of Operation
Usually used by businesses under the manufacturing sector
Production Plan
Used by servicing businesses
Operation Plan
In a full-blown business plan, this chapter includes the manufacturing process, product description, production plant location (vicinity map), production plant layout (floor plan), materials and equipment needed, and labor requirements.
4M’s of Operation
Two classifications of resources
human and nonhuman resources
The process to be followed in effectively manufacturing or delivering a product or service
Method
The right human resource who will handle certain business operations
Manpower
The technology used in efficiently operating the business operations
Machines
To be used in creating a product or performing a service
Materials
set of procedures and instructions which you must follow in order to achieve your goal
methods
the process of commencing and conducting business operations
methods
must always be systematic and people in the enterprise must be well-informed about this
methods
Using a flowchart will help the business visualize the actual method involved.
methods
the conversion of raw materials into finished goods that are acceptable to the customer’s standards
manufacturing of goods
services are intangible, and the only way the customer can appreciate the service is by remembering how pleasant his or her experience was
service delivery process
the process of bringing products or services to customers
distribution of goods and services
the entrepreneur must also establish a seamless payment process
payment process
has inputs, processes, and outputs as its elements.
manufacturing of goods
manufacturing sites
Home-based (the cheapest and highly flexible)
Commercial space for rent (if home is viable anymore)
Commercial space purchase (requires the biggest amount of capital expenditure).
step by step guide of the employees and the manufacturing equipment
manufacturing process flow
service businesses must be more meticulous when it comes to the service delivery process because services are intangible, and the only way the customer can appreciate the service is by remembering how pleasant his or her experience was
service delivery process
a detailed flowchart of the service business
service blueprint
the manufacturer will deliver the products to the distributors, wholesalers, retailers, and to customers.
supply chain/distribution channel
handles the invention, development and production of the product or service.
manufacturer