5.-7. anyag Flashcards
(57 cards)
Patterns of human activity
Culture
Mental structure and patterns of behaviour
Cultural model (CM)
The study of personal space
Proxemics
PDI
Power distance index
IDV
Individualism vs collectivism
MAS
Masculinity vs femininity
UAI
Uncertainty avoidance index
LTO
Long-term vs Short-term orientation
Task-oriented, highly organised planners
Linear-active culture
Talkative, impulsive culture
Multi-active
listening culture
Reactive
Widely held, simplified and essentialist belief about a specific group
Deeply embedded within social institutions and wider culture
Stereotype
Flexible, inward
Valued cohesion, participation, communication, personal space like family, mentoring, nurturing, tight networks
Clan
Flexible, outward
Dynamic, entrepreneurial, people take risks, values innovation, adaptability, growth, cutting edge services or products
Adhocracy
Stable, inward
Favours structure and control, coordination and efficiency, stability is important, timeliness, smooth processes
Hierarchy
Stable, outward
Results-oriented, getting the job done, valued competition and achievement, customer-driven
Market
A method by which people settle differences
A process by which compromise or agreement is reached while avoiding argument
Negotiation
Both sides feel they have gained something positive through the process of negotiation and both sides feel their point of view has been taken into consideration
Win-win outcome
Zero-sum or win-lose negotiation
A bargaining approach in which one person succeeds only if another person loses
Two parties one issue
Distributive negotiation
Win-win or collaborative negotiation
A bargaining approach where negotiating parties attempt to reach a mutually beneficial solution
Two parties multiple issues
Integrative negotiation
ZONE
Zone of negotiation
ZOPA
Zone of possible agreement
BATNA
Best alternative to a negotiated agreement
Multiple parties one issue
Auction