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ITIL 4 FOUNDATION
> 5 ITIL RICHTINGGEVENDE PRINCIPES > Flashcards
5 ITIL RICHTINGGEVENDE PRINCIPES Flashcards
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ITIL 4 FOUNDATION
(6 decks)
1 BELANGRIJKE CONCEPTEN VAN SERVICE MANAGEMENT
2 VIER DIMENSIES VAN SERVICE MANAGEMENT
3 HET ITIL WAARDESYSTEEM
4 SERVICE WAARDEKETEN
5 ITIL RICHTINGGEVENDE PRINCIPES
6 SERVICE MANAGEMENT PRACTICES deel 1
