Interviewing Flashcards
Authorised Professional Practice
Professionalism and integrity in interviewing
Principles and ethics of interview practice
Interviewing witnesses
Interviewing suspects
P.E.A.C.E.
A process of interviewing acknowledged by the judiciary as best practice. So what does it mean? P: Plan and Prepare E: Engage and Explain A : Account/Question/Clarify/Challenge C: Closure E : Evaluation
Plan and Preparation
Failing to plan = planning to fail
About the interview process:
Why - purpose of interviews, apply principles
Who – agreement, fit to be interviewed
How, when and where - working practices/ considerations/ methodology
What - aims/intentions/ specific objectives in relation to this person – these are issues for your introduction; what impact will disclosing them have?
Plan and prep using gap analysis:
About the matter under investigation (apply 5WH)
What – I am investigating
Where – The locations relevant to the issue under investigation
When – The material time frame
Who – The persons of interest witness/victim/perpetrator
How – Modus Operandi
Why – MOTIVE!
Engage and Explain
Explanation of process:
Your actions
Their actions
Rapport building
Beware of making unintentional disclosures
Record what you disclose
Be aware of what they have already said/disclosed and ensure it is recorded. (if significant deal with it then and there!)
Account – clarification explanation challenge
Opening question - (Gives direction to method of questioning):
First account (listen, gurgle, record)
acknowledge through Summary
Break down topic: Explore to detail important information Summary- empty the cup – allows you to place account in memory No gaps Incident/Investigation Ask questions
Control relevance
Review relevance
Review objectives
Introduce own topics if not covered in initial account
Questioning style free recall, conversation management, cognitive
Clarify/Explain/ challenge omission. Inconsistency
Documentation
Breaks
Account: Method of interview
The type of interview conducted will be determined by two issues:
The individual being interviewed
The interviewer
This will lead to the interview being conducted in one of the following methods:
Conversation management
Cognitive
Free recall
Closure
Review account
Change alter or add anything
Everything covered
Tell them what is happening
What you are doing
Set up next interview if necessary
Identify issues
Do not leave with uncertainty
Evaluation
Review Plan
Review interview
Review product
Look at the elements along side each other
What was: Good Poor Could be improved Could have been done differently Be honest with yourself and others What enquiries are needed
