Chapter 1-5 Flashcards

1
Q

Fire officer 1

A

First step in progressive sequence associated with company officer of an apparatus or can be assigned to supervise a small admin or technical group
Pg 4

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2
Q

Fire officer 2

A

Senior non chief. Serves as a overall supervisor of a multiple unit fire station
Pg 4

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3
Q

The first documented fire in north america occurred in:

A

Jamestown virginia in 1607

Pg 7

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4
Q

Building codes not only govern construction materials but also:

A

Frequently require built in fire prevention and safety measures
Pg 9

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5
Q

In most areas fire services draws its authority from:

A

The governing entity responsible for protecting the public from fire
Pg 10

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6
Q

The chain of command creates a structure for:

A

Managing the dept as well as for directing fire ground operations
Pg 11

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7
Q

The chain of command is used to implement dept:

A

Rules, policies, and procedures

Pg 11

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8
Q

Unity of command is the management concept that:

A

Each fire fighter answers to only one supervisor, and each supervisor answers to only one boss
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9
Q

Span of control:

A

Maximum number of personnel or activities that can by effectively controlled by one individual.
3-7
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10
Q

Division of labor:

A

Organizing an incident by breaking down the overall strategy into smaller tasks
Pg 12

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11
Q

Discipline:

A

Set of guidelines that a dept establishes for firefighters

Pg 12

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12
Q

Four functions of management:

A
Planning 
Organizing
Leading
Controlling
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13
Q

Planning:

A

Developing a scheme, program, or method that is worked out beforehand to accomplish an objective
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14
Q

Organizing:

A

Putting resources together into an orderly functional structured whole
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15
Q

Leading:

A

Guiding or directing in a course of action

Pg 13

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16
Q

Controlling:

A

Restraining regulating governing counteracting or overpowering
Pg 13

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17
Q

Policies are developed to provide:

A

Definite guidelines for present and future actions

Pg 14

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18
Q

Standard operating procedures:

A

Written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions
Pg 14

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19
Q

The key to improving ethical choices is to have:

A

Clear organizational values

Pg 14

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20
Q

You can improve ethical choices by:

2016 test question

A

Having a code of ethics that is well known throughout the organization
Selecting employees who share the values of the organization
Ensuring that top management exhibits ethical behaior
Having clear job goals
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21
Q

A basic requirement for promotion is that :

A

The candidate must be medically qualified to assume the new job
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22
Q

The municipalities personnel or human resources dept uses two documents to define the KSA that are required for every classified position within the municipality:

A
A narrative job description and a technical class specification
Pg 26
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23
Q

A successful approach for an interpersonal interaction exercise is for the candidate to demonstrate the qualities of an:

A

Extreme supervisor

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24
Q

Fire officers should provide a prompt and accurate report at the start of each workday. This report is provided rom each work location to the batallion or district chief within the first__________ of the reporting time

A

1/4 hour

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25
Q

There are four times in a ff career when major changes occur in how the individual relates to the formal fire dept organization:

A
  1. Completion or probation
  2. Promoted from ff to company commander
  3. Another promotion perhaps to chief
  4. Retirement
    Pg 45/46
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26
Q

James 0 page divided the company officers duties into 3 distinct roles:

A

Supervisor, commander, and trainer

Pg 46

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27
Q

The fire officer can improve his or her effectiveness in handling an unpopular order by:

A

Determining the story or history behind the order, which would enable the officer to put the directive in perspective
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28
Q

When faced with an unpopular order, the fire officer should express any concerns and objectives with his or her supervisor:

A

In private

Pg 46

29
Q

Command presence is the :

A

Ability of an officer to project an image of being in control of the situation
Pg 47

30
Q

Actionable items:

A

Employee behaviors that require an immediate corrective action by the supervisor
Pg 53

31
Q

The standard or evaluating sexual harassment is:

A

What a reasonable person in the same or similar circumstances would find intimidating, hostile, or abusive
Pg 53

32
Q

The 1999 sexual harassmet guideline clearly states:

A

Employers are liable for the acts of those who work for them i the organization knew or should have known about conduct and took no immediate appropriate corrective action
Pg 53

33
Q

Sexual harassment is:

A

Unwanted uninvited and unwelcome attention an intimacy in a nonreciprocal relationship
Pg 53

34
Q

Firefighters have 3 methods for initiating a sexual harassment claim:

A

Federal government
Local government
Fire department
Pg 54

35
Q

The most common reason local govt is found liable for sexual harassment is:

A

Failure to investigate a claim

Pg 54

36
Q

The second most common way to lose sexual harassment claims:

A

Blaming the person who brings the claim

Pg 54

37
Q

Successful communications occurs when:

A

Two people can exchange information and develop mutual understanding
Pg 62

38
Q

Effective communication does not occur unless:

A

The intended message has been received and understood

Pg 62

39
Q

Feedback completes the communication cycle by:

A

Confirming receipt and verifying the receiver’s interpretation of the message
Pg 63

40
Q

When relaying critical information during a stressful even the sender should:

A

Have the receiver repeat back the key points of the message in his or her own words
Pg 63

41
Q

Key points for emergency communication are:

A
Be direct
Speak clearly
Use a normal tone of voice
Hold mic about 2" from your mouth
Allow time for repeater system after keying up the mic
Use plain english
Use common terminology
Try to avoid loud background noise
Pg 66/67
42
Q

A good practice for radio reports is:

A

Think first, position the mic, depress the key, take a breath and then send a concise specific message in a clear tone
Pg 68

43
Q

A__________ is required by state workers compensation agencies whenever an employee is injured

A

Supervisors report

Pd 70

44
Q

A chronological of events is a:

A

Detailed account of activities such as a narrative report of the actions taken at an incident or accident and should be included in the supervisors report.
Pg 71

45
Q

A formal communications is:

A

An official fire dept document printed on business stationery with the fire dept letterhead
Pg 72

46
Q

Standard operating procedures:

A

Written organizational directives that establish or prescribe specific operational or administrative methods to be followed routinely for the performance of designated operations or actions
Pg 72

47
Q

Standard operating guidelines:

A

Written organizational directives that identify a desired goal and describe the general path to accomplish the goal including critical tasks or cautions
Pg 73

48
Q

General orders:

A

Formal documents that address a specific subject policy condition or situation
Pg 73

49
Q

Using a written report as a guide a verbal presentation would consist of 4 parts:

A
Getting their attention
Interest statement
Details
Action
Pg 76
50
Q

The first step in an incident action plan is:

A

Understanding the causes of fire fighter deaths and injuries

Pg 86

51
Q

Four steps to improve safety of officer and crew:

A

Be physically fit
Wear seat belts
Practice safety through training and personal example
Maintain fire company integrity at emergency incidents
Pg 87

52
Q

_______ accounts for the largest percentage of traumatic ff deaths:

A

Collisions

Pg 88

53
Q

Requiring ff to wear seatbelts could reduce ff deaths by____ to_____ each year:

A

8-12

54
Q

_____ and______ are prime factors that directly cause death while operating in burning buildings, followed by______

A

Asphyxia, burns, trauma

Pg 89

55
Q

An accountability system typically provides the following components:

A

a method to identify all personnel who are on scene
A method to identify personnel who are in a hazardous area
A process to account for personnel quickly when an evacuation order or unusual event occurs
A process to ensure that personnel do not go unaccounted for an extended period of time
Pg 90

56
Q

The minimum size of an interior work team is:

A

Two firefighters

Pg 91

57
Q

At least one member if not all should have:

A

A radio

Pg 91

58
Q

The only situation that truly justifies exposing a ff to a high level of risk is one where:

A

There is a realistic chance to save a life

Pg 92

59
Q

Preincident plans and current observations are combined to make:

A

An incident action plan

Pg 92

60
Q

The incident action plan is developed by the incident commander and incorporates:

A

The overall incident strategy, tactics, risk management evaluation, and organization structure for that particular situation.
Pg 92

61
Q

In most situations the exchange of information between the incident commander and the incident safety officer is:

A

Conducted verbally and quickly at the command post

Pg 93

62
Q

One of the primary responsibilities of an incident safety officer is:

A

To identify hazardous situations and dangerous conditions at an emergency incident and recommend appropriate safety measures
Pg 93

63
Q

The general knowledge requirements for an effective incident safety officer are:

A

Safety and health hazards involved in emergency operations
Building construction
Local fire dept personnel accountability system
Incident scene rehabilitation
Pg 93

64
Q

The protective ensenble for structural firefighting includes:

A

Turnout coat and pants, boots, gloves, hood, helmet, scba and pass
Pg 96

65
Q

Traumatic injuries are the second leading cause of firefighter fatalities. Most of these deaths are caused by:

A

Vehicle accidents, falls, structural collapse of a burning building
Pg 102

66
Q

When reviewing and accident report it is critical to determine:

A

The root cause of the accident

Pg 105

67
Q

The real value in a postincident analysis is:

A

The learning process that results from the information obtained during the process
Pg 105

68
Q

The fire officer must fulfill 4 roles to provide a safe environment for the fire company and ensure that everyone goes home:

A

Identify unsafe and hazardous conditions
Mitigate or reduce as many problems as possible
Train and prepare for the remaining hazards
Model safe behavior
Pg 105