Unit 3 Flashcards

1
Q

sympathy

A

to feel sorry for others

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2
Q

empathy

A

to be aware of and acknowledge others’ feelings

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3
Q

Passive Communication

A

put others first, others make choices for them, not liked, feel powerless

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4
Q

aggressive communication

A

put selves first, agressive, say “you” a lot

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5
Q

assertive communication

A

look at both sides, well-liked, say “I” a lot

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6
Q

3 keys of communication:

A

self-disclosure: sharing personal info, listening skills, feedback (aka reflection)

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7
Q

bullying

A

a power imbalance— aggressive behavior

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