Part 3 (Chapter 9-12) Flashcards

1
Q

★ What kinds of things would you consider in predicting whether a business idea will be successful? (Long Answer) ★

A

Characteristics of the Entrepreneur (Kirzner’s Theory of Alertness & Hindle’s model of Entrepreneurial Success)

The Opportunity Landscape (Profitability and Viability Factors)

The Nature of The Venture

  • uniqueness
  • investment size
  • expected growth
  • product availability
  • customer availability
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2
Q

Describe Kirzner’s Theory of Alertness

A
  • entrepreneurs - people who are more alert to new opportunities than other people.
  • have the advantage of seeing things differently
  • are opportunity identifiers who can spot unexploited market niches.
  • Their ability to see this connection depends on a broad range of sources of ideas, networks and relationships.
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3
Q

Describe Hindle’s Model of The Entrepreneurial Process

A
  • argues that the entrepreneurial process involves the jerky process of opportunity identification, evaluation, creating a business model, and then moving from commitment to the actual achievement of the value.
  • BUT central function of this process is evaluation which distinguishes entrepreneurs from regular people.
  • are able to evaluate and determine whether an idea has commercialisable value through identifying all the contextual factors that may influence value creation.
  • The evaluation process is an iterative and repetitive one where factors are tested and verified.
  • are able to identify risks and uncertainties for which strategies can be developed to manage risks or reduce uncertainty;
  • In terms of evaluation, they will look into profitability and viability and venture opportunity.
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4
Q

What are the factors of Profitability and Viability? (Opportunity Landscape)

A
  • Choosing suitable, exploitable markets.
  • Choosing niche markets that cater for specialist needs.
  • Opening new markets. The smartest entrepreneurs see emerging trends early and manoeuvre themselves into the cash flow.
  • Steering clear of overcrowded marketplaces.
  • Offering a unique product or service.
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5
Q

What kinds of things would you consider in predicting whether a business idea will be successful? (short answer)

//

What are the venture opportunity assessment factors? (Nature of Venture)

A

Relative uniqueness of the venture

Relative investment size at start–up

Expected growth of sales and/or profits

Product availability

Customer availability

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6
Q

Explain PEST: Opportunity Landscape Analysis

A

PEST systematically examines the external conditions that both shape and influence an opportunity. It is based on Political, Economical, Social and Technology (PEST) factors and trend analysis.

It will help the entrepreneur:

  • Locate the source of opportunity or the changing conditions that create the opportunity
  • Identify the size of the likely market needs that may arise from those changing conditions and the extent of change or momentum
  • Identify the likely duration of the need and how the conditions will influence the timing of the opportunity
  • Locate the trends which create new needs and may show how the need will increase of decrease
  • Indicate the emerging issues, values or lifestyles which uncover emerging needs

The opportunity landscape analysis sets out the major proposition as to why a business proposal exists.

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7
Q

What is the simplified model of the Value Chain?

A

Raw materials&raquo_space; Producer &raquo_space; Distributor&raquo_space; End User

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8
Q

Describe how the Value Chain works in detail

A

Any business is set within an Industry Value Chain.

Each position or link in the chain carries the cost imposed upon it by the upstream suppliers and contributes to the costs of each of the downstream purchasers.

Therefore, each link must be able to purchase its supplies and sell its goods or services at a profit margin that enables the whole chain to produce, distribute and deliver the good/service to the end user at a price they are willing to pay.

Each link in the Industry value chain can exert influence on its upstream and downstream channel associates and some opportunities can be adversely affected by the nature of these influences.

For example, in Australia, two major retailers exert high influence in the fast moving consumer goods markets, Woolworths and Coles.

If you are a producer of goods that uses the supermarket channel to reach the end user, you may find yourself in a weak position as the supermarkets often control much of the purchasing and shelf positioning decisions of the products that are stocked and displayed.

This may be overcome by opening your own shop, but overhead costs will slash profit margins.

Alternatively e-Commerce may reduce costs and shorten the path to market (circumvent supermarket distributes, distribute via online platforms)

Each link provides a function and the question remains whether you can afford to do without that link and function while still maintaining an effective presence and reach to your target market.

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9
Q

What two other topics can you link Value Chain to?

A

Porter’s 5 Forces and Importing (Going Global)

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10
Q

Briefly describe Porter’s 5 Forces

A

Porter’s 5 Forces is designed to help companies understand how profitable an industry is and what strategies they can adopt to mitigate negative forces and improve profitability.

The 5 forces are:

Degree of Competition
Threat of Substitution
Threat of New Entrants (Barrier to Entry)
Supplier Power
Consumer Power
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11
Q

What does the Degree of Competition look at in Porter’s 5 Forces?

A
  • the number of competitors
  • the strength of each competitor
  • what drives the competition
  • what the competition can do.

The bigger the number of competitors, the lower the market share and profitability of an industry.

Eg. Australian supermarkets, airlines, butchers, bakeries, high tech technological companies

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12
Q

What does Threat of Substitution look at in Porter’s 5 Forces?

A

The availability of close substitutes and the value-price ratio of the substitute products. The higher the number of available close substitutes, the higher the threat of substitution.

Close substitutes lower market share and profitability.

Eg. Supermarket, petrol kiosks

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13
Q

What does Threat of New Entrants look at in Porter’s 5 Forces?

A

Threat of new Entrants. is referring to barriers to entry for incoming businesses.

These barriers may include proprietary technology (expensive to access), access to distribution channels (limited or closed to newcomers), access to raw materials and other inputs (for example, skilled labour), cost disadvantages due to lack of experience (magnified with the technological and competitive uncertainties), or risk (which raises the effective opportunity cost of capital).

Are we abe the barriers to entry and what factors lower them? When will they enter our markets?

Some of these barriers will decline or disappear as the industry develops. Eg. In the early 1980s Apple was doing well as it was the first to introduce the home computer, however in 1984, new entrants such as Pineapple (a cheap China knock-off) started emerging because the industry had developed the facilities to build these computers.

These new entrants turn an industry into a Red Ocean and lower profitability.

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14
Q

What does Consumer Power look at in Porter’s 5 Forces?

A

How much pressure can the consumer on businesses to get them to provide higher quality products, better customer service, and lower prices?

The bargaining power of buyers in an industry affects the competitive environment for the seller and influences the seller’s ability to achieve profitability.

If there are few buyers and many sellers, power of buyers is high

If switching costs – the cost of switching from one seller’s product to another seller’s product – are low, the bargain power of buyers is high.

If buyers can easily backward integrate – or begin to produce the seller’s product themselves – the bargain power of customers is high.

If the consumer is price sensitive and well-educated regarding the product, buyer power is high.

If the customer purchases large volumes of standardized products from the seller, buyer bargaining power is high.

If substitute products are available on the market, buyer power is high.

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15
Q

What does Supplier Power look at in Porter’s 5 Forces?

A

The number of important suppliers and the importance of the components or materials being supplies. The lower the number of suppliers for a particular material, the higher their supplier power and ability to charge a high price for their materials.

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16
Q

What are the 3 important components in effective marketing (developing the Marketing Concept)?

A

Marketing Philosophy
Market Segmentation
Consumer Behaviour

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17
Q

What are the 3 different types of Marketing Philosophy?

A

Production-Driven Philosophy: An entrepreneur’s philosophy htat the product and production are of primary importance in marketing and managing a company and that sales is secondary

Consumer-Driven Philosophy: Marketing philosophy that relies on research to discover consumer preferences, desires and needs before production actually begins

Sales-Driven Philosophy: An entrepreneur’s philosophy that the customer and sales are of primary importance in marketing and managing a company

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18
Q

What are the three factors that influence choice of a Marketing Philosophy?

A

Competitive pressure

Entrepreneur’s background

Short-term focus

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19
Q

Describe the three factors that influence choice of a Marketing Philosophy?

A

Competitive pressure: strong competition will force entrepreneurs to develop a consumer orientation in order to gain edge over competitors. If little competition exists, the entrepreneur may remain with a production orientation in the belief that what is produced will be sold

Entrepreneur’s background: While some have sales and marketing background. Others possess operations and production experience. Entrepreneur’s strengths will influence the choice of a market philosophy

Short-term focus: Sometimes sales-driven philosophy may be preferred due to short-term focus on moving the merchandise and generating sales. Although this focus appers to increase sales, it can also develop a hard-selling approach that soon ignores customer preferences and contributes to long-range dissatisfaction

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20
Q

Why do we conduct Market Segmentation?

A

A business must target specific market because of scarce resources. Before businesses can target a specific markets, they must conduct market segmentation to understand the different needs, characteristics and behaviours of distinct groups of buyers

Segmentation Variables: categorising consumers by geographic, demographic, psychographic, and behavioural variables in order to target a specific type of people and not just people in a geographic area

Example: Wine-related lifestyle segments in the Australian wine market have been categorised as ritual-oriented conspicuous wine enthusiasts, purposeful inconspicuous wine drinkers, fashion/image-oriented wine drinkers, basic wine drinkers and enjoyment-oriented social wine drinkers

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21
Q

Describe Consumer Behaviour

A

Study of how people buy, what they buy and why they buy. It attempts to understand the buyer decision-making process, both individually and in groups. It combines elements from psychology, marketing and economics. Eg. regarding the family life cycle, there are changing priorities and purchases. Those with a full nest would prioritise safe and large cars.

22
Q

What are the 4 Cs in a marketing plan?

A

Co-creation

Communication/Communities(Promotional Networks)

Convenience

Cost/Customer Customisation

23
Q

Describe the 4 Cs in a marketing plan.

A

Co-creation:
what are the customer’s needs and wants? Entrepreneurial marketing emphasises on co-creating products with customers to create products that truly add value as opposed to creating a product and trying to fit it onto a problem.

Communication/Communities(Promotional Networks):
With this marketing mix, you do not “promote” your business; rather, you communicate value to your customers/consumers. Customers now form communities and are integral to promotional networks.

Convenience:
Distribution channels of the product; how and where does the consumer want to acquire the purchase? Location to deliver or sell the product?

Cost/Customer Customisation:
Price is determined by customer customisation

24
Q

What is the definition of Entrepreneurial Marketing?

A

marketing that is driven by an innovative, risk-oriented and proactive orientation.

25
Q

What are the 7 points of differences between Entrepreneurial Marketing and Traditional Marketing?

A
  1. Basic premise.
  2. Orientation.
  3. Context.
  4. Marketer’s role.
  5. Market approach.
  6. Customer needs.
  7. Risk perspective.
  8. Value perspective.
26
Q

Explain the 7 points of differences between Entrepreneurial Marketing and Traditional Marketing?

A
  1. BASIC PREMISE:
    Traditional Marketing: Facilitation of transactions and market control

Entrepreneurial Marketing: Sustainable competitive advantage through value-creating innovation

  1. ORIENTATION:
    Traditional Marketing: Marketing as objective, dispassionate science

Entrepreneurial Marketing: Central role of passion, zeal,
persistence and creativity in marketing

  1. CONTEXT:

Traditional Marketing: Establishes relatively stable markets

Entrepreneurial Marketing: Envisioned, emerging and fragmented markets with high levels of turbulence

  1. MARKETER’S ROLE:

Traditional Marketing: Coordinator of marketing mix; brand builder

Entrepreneurial Marketing: Entrepreneur is responsible for marketing; everyone in the firm is a marketer

  1. MARKET APPROACH:

Traditional Marketing: Reactive and adaptive approach with incremental innovation

Entrepreneurial Marketing: Proactive approach, leading the customer with dynamic innovation.

  1. CUSTOMER NEEDS:

Traditional Marketing: Articulated, assured, expressed by customers through survey research

Entrepreneurial Marketing: Unarticulated, discovered, identified through lead users

  1. RISK PERSPECTIVE:

Traditional Marketing: Minimise risk

Entrepreneurial Marketing: Marketing as a vehicle for calculated risk taking

  1. VALUE PERSPECTIVE:

Traditional Marketing: Drive down costs and reduce the price to the customer

Entrepreneurial Marketing: Uses innovation, product, process and strategy to create new value

27
Q

State the benefits of Internet marketing.

A
  1. Allows the company to .increase its presence and brand equity.
  2. Allows the company to cultivate new customers
  3. Allows website visitors to match their needs with the offerings of the company
  4. Can improve customer service by allowing customers to serve themselves where and when they want
  5. Information transfer occurs seamlessly
28
Q

Explain the benefits of Internet Marketing.

A

1) Allows the company to increase its presence and brand equity in the marketplace
- Brand sites provide the opportunity to communicate the overall mission and history of the company brand

2) Allows the company to cultivate new customers
- Global audience from Day One
- A chance at product positioning in the global market

3) Allows website visitors to match their needs with the offerings of the company
- The Internet is pull-oriented (the consumer chooses what, when and how to look in greater detail)
- Thus, web design and information architecture must be on point

4) Can improve customer service by allowing customers to serve themselves where and when they want
- Must make responsive websites that fit every screen and servers that can handle the influx of new customers

Information transfer occurs seamlessly

29
Q

Identify the 5 Stages of Managing Entrepreneurial Growth

A
Stage 1: New venture development
Stage 2: Start-up Activities
Stage 3: Growth Stage
Stage 4: Business Stabilisation
Stage 5: Innovation/Decline
30
Q

Describe the 5 Stages of Managing Entrepreneurial Growth.

A

STAGE 1: NEW VENTURE DEVELOPMENT

Consists of activities associated with the initial formulation of the venture. In addition to the accumulation and expansion of resources, this is a creativity, assessment and networking stage for initial entrepreneurial strategy formulation. The enterprise’s general philosophy, mission, scope and direction are determined during this stage.

STAGE 2: START-UP ACTIVITIES

Encompasses the foundation work needed for creating a formal business plan. Searching for capital, carrying out marketing activities and developing an effective entrepreneurial team.

STAGE 3: GROWTH STAGE
Requires major changes in the entrepreneurial strategy. Competition and other market forces call for the reformulation of strategies. Eg. some firms find themselves ‘growing out’ of business because they are unable to cope with the growth of their ventures. The growth stage is a transition from entrepreneurial one-person leadership to managerial team-oriented leadership.

STAGE 4: BUSINESS STABILISATION

During his stage, a number of developments commonly occur, including increased competition, consumer indifference to the entrepreneur’s goods or services and saturation of the market with a host of ‘me too’ look-alikes. Sales often begins to stabilise and the entrepreneur must begin thinking about where the enterprise will go over the next three to five years. During this stage, innovation is often critical to future successes or failure.

STAGE 5: INNOVATION/DECLINE
Companies that fail to innovate will die. Financially successful enterprises will often try to acquire other innovative firms. Eg. Facebook acquired Instagram

Thereby, ensuring their own growth. Additionally many companies will work on new product/service development in order to complement current offerings.

31
Q

What are the 10 options to go global?

A
  1. The Incrementalist Approach to Export & Expansion
  2. ‘Born global’ firms
  3. Importing
  4. Exporting
  5. Joint venture
  6. Direct foreign investment
  7. Royalties and licensing
  8. Franchising
  9. Mergers and acquisitions
  10. Greenfield investment
32
Q

Describe the (1) Incrementalist Approach to Exporting and Expansion.

A

This approach sees firms moving through a specific sequence of events:

No offshore activity → Employing intermediaries → Setting up subsidiaries or agents

33
Q

Describe (2) ‘Born global’ firms.

A

Small firms that begin exporting from start-up. They are exporters from the beginning and without international trade, they simply would not exist.

34
Q

Describe (3) importing.

A

Traditionally is buying and shipping foreign-produced goods from foreign sources;

Today importing is called global sourcing; this means spotting global efficiencies in the delivery e.g. low-cost material/labour or other economic factors such as tax trade tariffs;

35
Q

What is near-shoring? (as a subset of importing)

A

Near shoring is moving jobs to a nearby foreign country/importing talent and production. It allows firms to upsize and downsize to spread risk to other parts of the production change. Link to Value Chain

36
Q

What other topics does near-shoring link to?

A

Value Chain (Labour supply)

37
Q

What are the benefits and costs of importing?

A

Benefits: Wage differentials and multilingual abilities in near-shore countries make the company more competitive

Be cautious of cost, reliability,quality and time

38
Q

What are some examples of importing opportunities?

A

Importing opportunity in Australia: GST-free under $1000 E.g.
Appliances: Opportunities to secure distributorship agreements.
Clothing: Custom design anything, 100% cotton men’s business shirts, embroidered corporate shirts and work wear.

39
Q

Describe (4) Exporting.

A

Selling locally produced goods and services abroad
Benefits: Allows increased market potential, economies of scale, increased margins and profits

Free trade agreements open up all sorts of markets to entrepreneurs with the right products
Obviously every country has its export advantages. 
Indirect exporting (sell via 3rd party, e.g. export agent) is especially good for the novice exporter who lacks country knowledge. Also (know-how, personal contacts).
40
Q

What are some exporting examples mentioned in lectures?

A

Example: doing business in China
• Chemist Warehouse
– The China-Australia Free Trade Agreement;
– It launched on Tmall Global, Alibaba’s ecommerce platform for international products in 2015;
• A number of Australian retailers, including Woolworths, Bellamy’s, Blackmores and Chemist Warehouse, have signed up to officially sell products on Tmall

• Examples:

http: //www.smh.com.au/business/retail/alibaba-is-officially-coming-to-australia-20160420-goaxe0.html
http: //mashable.com/2016/08/18/chemist-warehouse-alibaba-tmall/#rB2o7VHxBOq8
http: //www.siliconinvestor.com/readmsgs.aspx?subjectid=54165&msgnu m=4732&batchsize=10&batchtype=Next

41
Q

What is a (5) joint venture?

A

international business collaboration involving shared investment, ownership and control.

Two or more ‘parent’ companies agree to share capital, technology, human resources, risks and rewards in the formation of a new entity under shared control.

42
Q

Describe (6) Direct foreign investment

A

Direct foreign investment is a domestically controlled foreign production facility a level of ownership of a foreign operation (51 and 49%).

Reason may be foreign governments grant tax incentives to a firm seeking direct investment in tar country.

43
Q

Describe (7) Royalties and Licensing.

A

Payment in return for being permitted to exercise a right owned by another person.

Licensing is a global market-entry tool, in which a company enters into an agreement with a licensee in the foreign market to use a manufacturing process, trademark, patent, trade secret or other item of value for a fee of royalty

Examples - products, technologies, manufacturing processes, music

44
Q

Describe (8) Franchising

A

the rights to a complete package of trademarks, processes, technologies, design and copyrights eg. McDonald’s, Chatime, Starbucks

45
Q

Describe (9) Mergers and acquisitions

A

growth by joining organisations together for strategic benefit

46
Q

Describe (10) Greenfield investment

A

building ‘from the ground up’, building everything a foreign subsidiary might need.

47
Q

What are 5 reasons that motivate us in going global?

A
  1. Profit maximisation.
  2. Market share.
  3. Maximising cash flow.
  4. Repositioning business.
  5. Domestic Impact.
48
Q

Describe in detail 5 reasons that motivate us in going global.

A

(1) Profit maximisation.
Are shareholders and investors expecting quick returns? This might mean an opportunistic strategy in which a company moves from market to market in search of the best possible returns, rather than slowly building a position in one market

(2)Market share.
Does the company want to establish a strong position in an undeveloped market? Is it willing to charge less initially (penetration pricing) in order to get buyers? This strategy works best in a market where demand is strong (can be stimulated with appropriate marketing) and where competition, particularly from local suppliers is weak

(3) Maximising cash flow.
Firms strapped for crash may go abroad as a way to bring in more revenue. Eg. for companies that have large stocks of unsold or discontinued inventory or with idle production capacity.

(4)Repositioning business.
Global market entry may help an entrepreneur reposition a business by developing new product lines and capabilities, rather than attempt to change the company’s image with an original market

(5) Domestic Impact.
Aggressive firms may go overseas in order to acquire new knowledge, skills or technologies for their domestic operations. Such strategies are often pursued by companies in technology intensive industries or in sectors undergoing rapid change.

49
Q

What are some challenges in going global?

A
Operational efficiency 
Cost, quality, delivery and flexibility 
Export restrictions 
Language, labelling, packaging, customs 
Due diligence 
Local partner reliability 
Case 12.1
Local laws and regulations 
Foreign entry policies –China 
Infrastructure 
Legal structure 
Ethnic networks 
Agent fees 
IP issues 
Adapting to new markets, tastes etc
50
Q

Give an example from tutorials of the challenges in going global

A

Make light in china fail