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Buis > Intro To Business 4 > Flashcards

Intro To Business 4 Flashcards

1
Q

Define Management

A

Achieving the goals of an organization through planning, organizing, leading, and controlling organizational resources including people, money, and time

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2
Q

What is meant by planning?

A

Where to go and how to get there

Determining organizational goals and action plans for how to achieve those set goals

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3
Q

What is the definition of organization?

A

Determining structure for both individuals jobs and overall organization

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4
Q

What is the definition of leading?

A

Directing and motivating people to achieve organizational goals

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5
Q

Define controlling

A

Monitoring performance and making adjustments as needed

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6
Q

What are the 4 basic functions of management?

A

Planning
Organizing
Leading
Controlling

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7
Q

Who is Abraham Maslow? What was his contribution to understanding human behavior?

A

Basic needs are shaped like a pyramid, from basic to more abstract, as each need is met a person is more motivated to attain the next need

They are (from bottom to top) Physiological, safety, social, esteem, self actualization

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8
Q

Who was psychologist Douglas McGregor and what was his contribution to understanding human behavior?

A

He was one of Maslow’s students and he introduced management theories X and Y

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9
Q

What is Theory X?

A

Dislike work, will try to avoid it at all costs, often need to be motivated with fear

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10
Q

What is Theory Y?

A

Work comes as natural as play or rest. Positive rewards can be motivating

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11
Q

What is job enrichment?

A

Creation of jobs with more meaningful content, under the assumption that challenging creative work will motivate employees

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12
Q

What is expectancy Theory?

A

Motivation theory concerns relationship among individual effort, performance and reward

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13
Q

What is equity Theory?

A

Perception of fairness directly affects worker motivation

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14
Q

What is strategic planning?

A

High level long term planning that establishes a vision for the company, defines long term objectives, and priorities, determines broad action steps and allocating resources

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15
Q

What is tactical planning?

A

More specific shorter term planning that applies strategic plans into specific functional areas

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16
Q

What is operational planning?

A

Very specific short term planning that applies tactical plans to daily, weekly, and monthly operations

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17
Q

What is contingency planning?

A

Planning for unexpected events usually involving a range of scenarios and assumptions behind the core plans

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18
Q

SWOT

A

Strength
Weakness
Opportunities
Threats

19
Q

What are the different leadership styles?

A

Autocratic-makes all decisions with out consulting followers
Democratic- share power with followers, still make decisions but take input
Free-rein- set objectives for followers, but followers choose how to accomplish

20
Q

What are the functions of Human Resource management

A

Maximizing effectiveness of work force by recruiting world class talent, promoting career development, and determining strategies to boost organizational effectiveness

21
Q

What is a companies mission?

A

Definition of an organizations Purpose values and core goals which provides frame work for all other plans

22
Q

What are line organizations?

A

Organizations with a clear simple chain of command from top to bottom

23
Q

What are line and staff organizations?

A

Organizations with line managers forming the primary chain of authority in the company and staff departments working alongside line departments

24
Q

What are matrix organizations?

A

Organizations with a flexible structure that brings together specialists from different areas of the company to work on individual projects on a temporary basis

25
Q

What are line managers?

A

Managers who supervise the functions that contribute directly to profitability production and management

26
Q

What are staff managers?

A

Managers who supervise the functions that provide advice and assistance to the line departments

27
Q

What is top management?

A

Managers who set the overall direction of the firm, articulating a vision, establishing priorities, and allocating time money and other resources

28
Q

What is middle management?

A

Managers who supervise lower level managers and report to a higher level manager.

29
Q

What is fist line management?

A

Managers who directly supervise no management employees

30
Q

What are technical skills?

A

Expertise in a specific functional area or department

31
Q

What are human skills?

A

Ability to work affectively with and through other people in a range of different relationships

32
Q

What are conceptual skills?

A

Ability to grasp a big picture view if the overall organization, the relations among its various parts and it’s fit in the broader competitive environment

33
Q

What are job specifications?

A

Specific job qualifications necessary to hold a particular position

34
Q

What is a job description?

A

Explanation of the responsibilities for a specific positions

35
Q

What is on-the-job- training?

A

Training approach that requires employees to simply begin their jobs- sometimes guided by more experienced employees as they go

36
Q

What are apprenticeships?

A

Structured training programs in which each beginner serves as an assistant to a fully trained worker before gaining full credentials to work in the field

37
Q

What is management development?

A

Programs to help current and potential executives develop the skills they need to move into leadership positions

38
Q

What is the civil rights act of 1964?

A

Employers can discriminate in personnel decisions or privileges of employment

39
Q

What is Title VII?

A

Employers can discriminate in personnel decisions or privileges of employment with more than 15 employees

40
Q

Occupational safety and health act of 1970

A

Required safety equipment for employees and established maximum exposure limits to hazardous substances

41
Q

What is the family medical leave act?

A

If some one in you family has a child or becomes seriously ill, firms are required to give you 12 weeks of unpaid leave

42
Q

What is affirmative action?

A

Policies meant to increase employment and educational opportunities for minority groups, especially groups defined by race gender or ethnicity

43
Q

What is job analysis?

A

Examination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time

44
Q

What is job orientation?

A

First step in training and development process designed to introduce employees to the company culture and provide key administrative information

Buis (7 decks)

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