Designing The Team

Question 1

Preplanning

Answer 1

Planning before actually performing the task

Question 2

Online Planning

Answer 2

Planning during the task itself

Question 3

High-performance orientation

Answer 3

A desire to gain favorable judgements of performance or avoid negative judgements of competence

Question 4

High-learning Orientation

Answer 4

Desire to understand something novel or to increase competence in a task

Question 5

Team Coaching

3 district features

Answer 5

• The functions that coaching serves for a team
• the specific times in the task performance process when coaching is most likely to have the intended effects
• the conditions under which coaching is likely to facilitate performance from

Question 6

Pooled interdependence

Answer 6

Occurs when group members work interdependently and then combine work

Example, a department stores furniture department, a team of sprinters

Question 7

Sequential interdependence

Answer 7

Classic assembly line or division of labor; each member of the team has a particular skill or task to perform.

Example, a relay race team

Question 8

Reciprocal interdependence

Answer 8

Highest form of interdependence

Every member is dependent on others at all levels– not just in a simple linear fashion, as in sequential interdependence

Question 9

Advantages of Diversity

Answer 9

• Improved Team performance
• expanded talent pool
• multiple viewpoints
• decision making
• competitive advantage

Question 10

Challenges of Diversity

Answer 10

• unconscious homogeneity (sameness of things)
• surface versus deep-level diversity
• perceived versus actual diversity
• faultlines
• how much diversity?
• conflict
• solos and tokens

Question 11

Creating diverse teams

Answer 11

Changing workforce demographics- work teams can be diversified in terms of gender, race, ethnicity, national origin, area of expertise, and organizational affiliation

Question 12

Managing diversity

Answer 12

• publicly commit to valuing diversity
• solicit ideas and best practices from employees on how to diversify
• educate members on the advantages of diversity
• diversify at all levels

Question 13

Team structure

Answer 13

How clearly the groups processes are articulated by team leaders and how closely they are adhered to by team members

Question 14

Team Norms

Answer 14

Norms are shared expectations that guide behavior in groups and are critical for team and organizational performance

Question 15

Types of Coaching

Answer 15

Educational- focused on ability, knowledge, and skill

Motivational- focuses on how to enhance involvement

Consultative- focuses on how to best integrate members strength and abilities

Question 16

For coaching to be effective

Answer 16

• team performance processes for success must be relatively unconstrained
• team must be well designed
• coaching behaviors should focus on important task performance processes
• coaching interventions should be introduced when team is ready and able to incorporate changes

Question 17

Tactical teams

Problem-solving teams

Creative teams

Answer 17

Teams that execute a well defined plan

Teams that attempt to resolve problems, usually on an on-going process

Teams in which the key objective is to create something, think out of the box, and question assumptions

Question 18

Fault lines

Answer 18

If group members fall into two distinct, non overlapping subgroups based on demographic characteristics

Ex young Hispanic women and old Caucasian men

Question 19

Surface-level diversity

Answer 19

Based on social categories (e.g. race, age, and gender)

Question 20

Deep-level diversity

Answer 20

Based on attitudes, opinions, information, and values

Question 21

Capacity Problems

Answer 21

When there is not enough time to do all the required tasks

Question 22

Capability problems

Answer 22

When the task is difficult, even though there is plenty of time to do it

Question 23

Team scaling fallacy

Answer 23

As team size increase, people increasingly underestimate the number of labor hours required to complete tasks

Question 24

Which skills are important when forming a team?

Answer 24

Technical or functional expertise- team members must demonstrate competence to perform what they need to do for the team to accomplish its goals. It is necessary to recruit members with diverse skills
Task-Management skills- involves planning the work, monitoring performance, dealing with disappointments and unknowns, overcoming coordination problems
Interpersonal Skills- the ability to give constructive criticism, be objective, give recognition, and learn from others

Question 25

The Task

Answer 25

What work needs to be done?

Planning, goal, type of teams, roles and responsibilities, interdependence, how big should the team be

Question 26

The people

Answer 26

Technical or functional skills, task-management skills, and interpersonal Skills, diversity

Question 27

Processes

Answer 27

How to work together?

Team structure, team norms, team coaching