Training Bulletin 97 Effective Communications Flashcards
1
Q
What percent of communication is body language?
A
50-60%
2
Q
When communicating a message, what percent of the message is delivered in the words we use?
A
7-10%
3
Q
What percentage of communication is the tone of our voice?
A
33-40%
4
Q
“Body buffer zones” fit into what category of non-verbal communication?
A
Space signals
5
Q
Do not use radios within how many feet of a bomb threat incident?
A
200’
6
Q
What is the average safety zone at a bomb threat?
A
1000’
