9

Question 1

analytics

Answer 1

The science of fact-based decision making.

Question 2

artificial intelligence (AI)

Answer 2

Simulates human intelligence such as the ability to reason and learn.

Question 3

augmented reality

Answer 3

The viewing of the physical world with computer-generated layers of information added to it.

Question 4

consolidation

Answer 4

Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information.

Question 5

decision support system (DSS)

Answer 5

Models information to support managers and business professionals during the decision-making process.

Question 6

digital dashboard

Answer 6

Integrates information from multiple components and tailors the information to individual preferences.

Question 7

drill-down

Answer 7

Enables users to get details, and details of details, of information.

Question 8

ebusiness

Answer 8

The conducting of business on the Internet, not only buying and selling, but also serving customers and collaborating with business partners.

Question 9

executive information system (EIS)

Answer 9

A specialized DSS that supports senior level executives within the organization.

Question 10

expert system

Answer 10

Computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

Question 11

fuzzy logic

Answer 11

A mathematical method of handling imprecise or subjective information.

Question 12

genetic algorithm

Answer 12

An artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.

Question 13

goal-seeking analysis

Answer 13

Finds the inputs necessary to achieve a goal such as a desired level of output.

Question 14

granularity

Answer 14

Refers to the level of detail in the model or the decision-making process.

Question 15

intelligent agent

Answer 15

A special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.

Question 16

intelligent system

Answer 16

Various commercial applications of artificial intelligence.

Question 17

managerial level

Answer 17

Employees are continuously evaluating company operations to hone the firm’s abilities to identify, adapt to, and leverage change.

Question 18

mutation

Answer 18

The process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

Question 19

model

Answer 19

A simplified representation or abstraction of reality.

Question 20

neural network (artificial neural network)

Answer 20

A category of AI that attempts to emulate the way the human brain works.

Question 21

online analytical processing (OLAP)

Answer 21

The manipulation of information to create business intelligence in support of strategic decision making.

Question 22

online transaction processing (OLTP)

Answer 22

The capturing of transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information.

Question 23

operational level

Answer 23

Employees develop, control, and maintain core business activities required to run the day-to-day operations.

Question 24

optimization analysis

Answer 24

An extension of goal-seeking analysis, finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.

Question 25

semistructured decisions

Answer 25

Occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision.

Question 26

sensitivity analysis

Answer 26

The study of the impact that changes in one (or more) parts of the model have on other parts of the model.

Question 27

shopping bot

Answer 27

Software that will search several retailer websites and provide a comparison of each retailer’s offerings including price and availability.

Question 28

slice-and-dice

Answer 28

The ability to look at information from different perspectives.

Question 29

source document

Answer 29

Describes the basic transaction data such as its date, purpose, and amount and includes cash receipts, canceled checks, invoices, customer refunds, employee time sheet, etc.

Question 30

strategic level

Answer 30

Managers develop overall business strategies, goals, and objectives as part of the company’s strategic plan.

Question 31

structured decisions

Answer 31

Involves situations where established processes offer potential solutions.

Question 32

transaction processing system (TPS)

Answer 32

The basic business system that serves the operational level (analysts) in an organization.

Question 33

unstructured decisions

Answer 33

Occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice.

Question 34

virtual reality

Answer 34

A computer-simulated environment that can be a simulation of the real world or an imaginary world.

Question 35

what-if analysis

Answer 35

Checks the impact of a change in an assumption on the proposed solution.