5C

Question 1

Increased investment in technology(n.)

Answer 1

(Mirelles good)Increased investment in technology involves the implementation of automated and computerised processes in a business’ operations system.

Question 2

Improving quality in production(n.)

Answer 2

Q3)5C)Improving the quality in production involves a business implementing processes that increase the perceived value of a good or service.

Question 3

Initiating lean production techniques(n.)

Answer 3

Q5)5C)Initiating lean production techniques involves a business adopting lean management approaches that reduce waste in production whilst simultaneously [improving customer value.]

Question 4

Redeployment of resources(n.)

Answer 4

Redeployment of resources(n.)=involves reallocating natural, labour, and capital resources to different areas of the business to improve productivity and effectiveness.

Question 5

In increased investment in technology(n.), what are some technological strategies

Answer 5

-Automated production lines(n.)=FIND DEF
-Robotics(n.)=FIND DEF
-Computer-aided design(n.)=FIND DEF
-Computer-aided manufacturing techniques(n.)=FIND DEF
-Artificial intelligence(n.)=FIND DEF
-Online services(n.)=FIND DEF

Question 6

Automated production lines(n.)

Answer 6

-Automated production lines(n.)=[Machinery and equipment] that are [arranged in a sequence], where the [product is developed] as it proceeds [through each step].

Question 7

Robotics(n.)

Answer 7

-Robotics(n.)=[Programmable machines] that are [capable] of [performing specified tasks.]

Question 8

Computer-aided design(n.)

Answer 8

-Computer-aided design(n.)=[digital design software] that [aids the creation], [modification], [and optimisation] of a [design] and the [design process.]

Question 9

Computer-aided manufacturing(n.)

Answer 9

-Computer-aided manufacturing(n.)=the [use of software] that [controls] and [directs production processes] by [coordinating machinery and equipment through a computer.]

Question 10

Artificial intelligence(n.)

Answer 10

-Artificial intelligence(n.)=[Using computerised systems] to [simulate human intelligence] and [mimic human behaviour.]

Question 11

Online services(n.)

Answer 11

-Online services(n.)=[Services that are provided via the internet.]

Question 12

In improved quality in production(n.), what are some quality improvement strategies.

Answer 12

Quality control(n.)
Quality assurance(n.)
Total quality management(n.)

Question 13

-Quality control(n.)=

Answer 13

-Quality control(n.)=[Inspecting] a product at [various stages] of the [production process] to [ensure] it [meets designated standards] and [discarding] those that are [unsatisfactory.]
-Reactive(n.)=Responding to a situation after something has occurred.

Question 14

-Quality assurance(n.)=

Answer 14

-Quality assurance(n.)=When a [business achieves a standard of quality] in its production after an [independent body assesses] its [operations system.]
-Proactive(adj.)=Performing actions to prevent problems before they occur.

Question 15

-Total Quality Management(n.)=

Answer 15

-Total Quality Management(n.)=[A holistic approach] whereby [all employees] are [committed] to [continuously improving the business’ operations system] to [enhance quality] for customers.
-The aim of TQM is to create zero defects.
-Zero defects(n.)=Creating problems that contain no problems with its quality.

Question 16

In initiating lean management production techniques(n.), what are some lean management principles.

Answer 16

Pull(n.)
One-piece flow(n.)
Takt(n.)
Zero defects(n.)

Question 17

-Pull(n.)=

Answer 17

-Pull(n.)=production of the good or service [only starting] when a [customer places an order.] (The customer order ‘pulls’ at the production system with their demand)

Question 18

-One-piece flow(n.)=

Answer 18

-One-piece flow(n.)=involves the [operation process] [focusing on one good or service] at a time.

Question 19

-takt(n.)=

Answer 19

-takt(n.)=[rhythm], whereby [all the steps in the production] of the good or service are [synchronised] to create a [‘continuous flow’.]

Question 20

-zero defects(n.)=

Answer 20

-zero defects(n.)=[striving for perfection] by [continuously improving] until the operations process achieve zero defects.

Or zero defects(n.)= [striving for perfection] by [continuously improving] until the operations process [achieve zero faulty products in production].

Question 21

In redeployment of resources(n.). What are the types of resources redeployed.

Answer 21

Natural resources(n.)
Labour resources(n.)
Capital resources(n.)

Question 22

What is labour resources(n.)

Answer 22

labour resources(n.)=human resources(i.e. employees’ skills and effort)

Question 23

What are natural resources(n.)

Answer 23

natural resources(n.)=Resources from the land, such as raw materials

Question 24

What are capital resources(n.)

Answer 24

capital resources(n.)=facilities, buildings, machinery, equipment, and component parts.

Question 25

Increased Investment in technology(n.) effect on KPI's= Number of sales Percentage of market share Rate of productivity growth Net profit figures Number of website hits Level of wastage Number of workplace accidents Number of customer complaints

Answer 25

Number of sales Percentage of market share Rate of productivity growth Net profit figures Number of website hits Level of wastage Number of workplace accidents Number of customer complaints

Question 26

Improving quality in production(n.) effect on KPI's= Number of customer complaints Number of sales Net profit figures Percentage of market share Level of wastage Number of website hits Rate of productivity growth

Answer 26

Number of customer complaints Number of sales Net profit figures Percentage of market share Level of wastage Number of website hits Rate of productivity growth

Question 27

Initiating Lean production techniques(n.) effect on KPI's= Level of wastage Percentage of market share Rate of productivity growth Net profit figures Number of website hits Number of customer complaints Number of sales

Answer 27

Level of wastage Percentage of market share Rate of productivity growth Net profit figures Number of website hits Number of customer complaints Number of sales

Question 28

Redeployment of resources(n.) effect on KPI's= Net profit figures Level of wastage Rate of productivity growth Rates of staff absenteeism Level of staff turnover

Answer 28

Net profit figures Level of wastage Rate of productivity growth Rates of staff absenteeism Level of staff turnover

Question 29

What is labour resources(n.)

Answer 29

Labour resources(n.)=human resources(i.e. employees' skills and effort)

Question 30

What are natural resources(n.)

Answer 30

natural resources(n.)=Resources from the land, such as raw materials

Question 31

What are capital resources(n.)

Answer 31

Capital resources=facilities, buildings, machinery, equipment, and component parts.