Laws and Regs. Related to General Business Practices: Patient Bill of Rights & Telehealth

Question 1

Patients are entitled to information about the psychologist’s ________________. This includes licensure (and any disciplinary actions), education, training, specialization, and limitations.

Answer 1

Professional background.

Question 2

Patients have a right to receive written information about:

• Fees
• P___________
• Insurance reimbursement
• ___________ of sessions
• Cancellation policies
• Professional _____________

Answer 2

• Payment
• Length
• Back-up

Question 3

Patients must be told the _____________________, and when psychologists are required to _______________ to others.

Answer 3

• Limits of confidentiality
• Disclose information

Question 4

Patients are entitled to a verbal or written _______________, as well as information about progress.

Answer 4

Treatment plan.

Question 5

Patients may receive a _____________________ at any time about therapy or the psychologist’s methods.

Answer 5

Second opinion.

Question 6

Patients have a right to receive _______________, addresses, and phone numbers if therapy needs to be transferred, and to request that a copy or summary of records be sent.

Answer 6

Referral names.

Question 7

Telehealth is defined as:

“Delivering _________________ and ______________ via information and communication technologies to facilitate the diagnosis, consultation, treatment, education, care management, and self-management of a patient’s health care while the patient is at the originating site and the health care provider is at a distant site.”

Answer 7

• Health care services
• Public health

Question 8

Prior to the delivery of health care via telehealth, the provider must _________________________ from the patient, which must be documented in the patient’s medical record.

Answer 8

Obtain verbal or written consent.

Question 9

CA requires that any psychologist providing telehealth services to a CA resident must be ________________.

Answer 9

Licensed in CA.