Chapter 1

Question 1

Organizational Behavior

Answer 1

a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors or individuals/groups in organizations

Question 2

Rule of 1/8th

Answer 2

1/2 of organizations won’t believe the connection between how they manage their people and the profits they earn; 1/2 of those who do see the connection will try to make a single change to solve their problems; probably only 1/2 will persist with their practices long enough to actually derive economic benefits

Question 3

Methods of Knowing

Answer 3

Experience
Intuition
Authority
Science

Question 4

Theory

Answer 4

a collection of assertions that specify how and why variables are related