Chapter 1 Flashcards

1
Q

Discuss the Supervisors ambivalent role.

A

The first line supervisor is in the middle. he is required to reprsent management to the workers, but he is also required to speak to management for the workers.

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2
Q

Identify and discuss the most common errors made by the first level supervisors during their transition from worker to supervisor.

A

Over-Supervising, Striving for Popularity, Excessive Revamping, Building False Hopees, Avoiding accountability, Overexerting authority.

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3
Q

Identify and discuss the three basic skill areas needed to become effective suppervisors

A
  1. Technical skills - specialized job knowledge and ability to apply it.
  2. Interpersonal skills - ability to work in harmony with subordinates peer and supervisors
  3. Analytical skills - ability to analyze problems by finding their sources and formulating their solutions
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4
Q

Identify and discuss the fundamental roles of the law enforcement supervisor

A

Effective leaders - responsible for thir unit accomplishing thier work
Linking pins - must be able to build teamwork
Focal points - activities must center around and informed supervisor
Guardians of ethical behavior - must ensure police officers maintain ethical behavior.
Disciplinarian - training / attidtude correction and punishment as a last resort
Evaluators - most exacting of all roles
Counselors - assist with subordinate personal problems
Early detectors - watches for behavior patterns which may lead to work related problems

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