test Flashcards
What is the process of dividing a market into various segments?
Market segmentation
What are the steps for a customer driven marketing strategy?
- segmentation
- targeting
- differentiation
- positioning
What type of market segmentation occurs when a company looks to sell luxury items?
Income segmentation
What sets the highest limit for product pricing?
Consumer’s perception of value
What is the definition of positioning?
Consists of arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of consumers
What is behavioral segmentation?
Divides buyers into segments based on their knowledge, attitudes, or responses concerning a product
What is occasion segmentation?
Segmentation in which buyers are grouped according to when they get an idea to buy and actually make their purchases for an event or occasion
What is benefit segmentation?
Requires finding the major benefits people look for in a product class, and the major brands that deliver each benefit
What is a service?
A form of product that consists of activities, benefits, or satisfactions offered for sale that are intangible
What is a convenience product?
Consumer products and services that customers usually buy frequently and with minimal comparison and buying effort
What is a specialty product?
Consumer products and services with unique characteristics or brand identifications for which a significant group of buyers is willing to make a special purchase effort
What is an example of a tangible product?
Car, computer, or cellphone
What is a shopping product?
Less frequently purchased consumer products and services that customers compare carefully on suitability, quality, price and style
What is an example of a specialty product?
Specific brand of car(Subaru), specific brand of shoe(Nike)
What is social marketing?
Consists of using traditional business marketing concepts and tools to create behaviors that will create individual and societal well being