M1 Most Missed Flashcards
1
Q
How does the use of an API increase the efficiency of a firms business processes
A
Making it easier to call a standardized function of a service to be performed
2
Q
According to the readings about Netflix, the decrease in the churn rate for Netflix means
A
Netflix’s production of original content persuaded more customers to keep the service instead of dropping it
3
Q
What percent of IS budgets do firms spend on creating new systems as opposed to keeping existing systems running?
A
20-30%
4
Q
Which two components of an information system interact together to create systemic effects?
A
The social and technical components
5
Q
What does the social component of an information system involve
A
Organizational hierarchy, culture, and relationship among people directly involved
