Human Resources Flashcards
What are the methods of selection?
- Application Forms/ CV’s
- Assessment Centres
- Testing
- Interviews
- References
- Trial Periods
What are Application Forms
Application forms - a document produced by the employer, containing questions that the applicants answer to provide details of their skills, experiences and qualities.
What are Assessment Centres
- Allows an organisation to see applicants undertaking a variety of tasks
- Applicants may have to take part in role play activities, team building exercises, tests and presentations
- Common in the aviation industry eg cabin crew may have to go to an assessment centre
Advantages and Disadvantages of Assessment Centres
Advantages
- Assesses how applicants interact with others
- Assesses how applicants react in role play scenarios that mimic real life situations
- Reduces chance of interviewer bias
Disadvantages
- A venue will need to be hired which can be expensive
- Several managers will be required resulting in loss of production time
- Requires careful planning and preparation which takes time
Types of Testing
Psychometric/Psychological tests Aptitude tests Intelligence / IQ tests Medical tests Attainment tests
Advantages and Disadvantages of Interviews
Advantages
- Find out how applicant reacts under pressure
- Gives indication of applicants personality and character
Disadvantages
- Applicants can train specifically for interviews but may not be the best person for the job
- The highly stressful situation may cause quality applicants to act worse under the pressure
What are References
- Used to confirm that candidates are who they say they are and that they are reliable
- Usually requested from previous employers or from someone with authorities
What are Trial Periods
Applicant is employed for a short amount of time before being offered a permanent position.
Avoids organisation making a mistake by offering a job to someone unsuitable.
Types of industrial action
- Strike
- Work to rule
- Sit in
- Go slow
- Overtime ban
- Boycott
- Demonstration
- Overtime withdrawal
- Lock out
- Close
Advantages and Disadvantages of Internal Recruitment
- The employee knows the organisation which saves induction training
- Saves money on advertising
- Fill vacancy quickly
- Motivates employees
- Will create a new vacancy
- May cause tension between co workers
- No new ideas or skills
- Limited pool
Advantages and Disadvantages of External Recuitment
- Wider pool
- New ideas brought in
- Avoids competition
- Advertising costs are high
- Costs of training
- Candidate are unknown and untrustworthy
- May demotivate existing staff
What are the 5 stages of the recruitment process?
- Identify a vacancy
- Conduct a job analysis
- Prepare a job description
- Prepare a person specification
- Advertise the job vacancy
Advantages and disadvantages of training
- Improves quality of products / service
- Motivates staff
- Can help introduce new technology
- Could attract high quality staff
- Reduce work place accidents
- Can be costly
- Loss of production time
- Staff may not stay after being trained
Advantages and disadvantages of induction training
- Staff become familiar quickly
- Health and safety is ensured’
- Prevents staff from working
- Lose of production time from those carrying out training
Advantages and disadvantages of on the job training
- The employee contributes to the organisation while training
- Can make employees learn better
- Mistakes can be made
- The learning employee can slow the coach down